No audio device detected
Solved
exoG
Posted messages
6
Status
Membre
-
kaneagle Posted messages 86251 Registration date Status Modérateur Last intervention -
kaneagle Posted messages 86251 Registration date Status Modérateur Last intervention -
Hello,
Following a Windows 10 update, I get this error message: "no audio device has been detected."
Until now, to avoid this problem, I would roll back to a version where I didn't have this issue.
However, with the arrival of Windows 11, I thought I would try to update, maybe my problem would be resolved.
So I did the updates and upgraded to Windows 11 but I still have the same problem.
On the device manager side, the Realtek driver no longer appears and I have two drivers with yellow exclamation points present in other devices:
I tried to search for new drivers, I did all the available updates.
I tried to uninstall the two Intel High Definition drivers but it doesn't work, they remain.
Could you please help me?
Note that recently I bought a DELL dock and by using the dock, I can get sound (Dell USB audio driver)
Thank you in advance,
Best regards,
exoG
Configuration: Windows / Chrome 96.0.4664.110
Following a Windows 10 update, I get this error message: "no audio device has been detected."
Until now, to avoid this problem, I would roll back to a version where I didn't have this issue.
However, with the arrival of Windows 11, I thought I would try to update, maybe my problem would be resolved.
So I did the updates and upgraded to Windows 11 but I still have the same problem.
On the device manager side, the Realtek driver no longer appears and I have two drivers with yellow exclamation points present in other devices:
I tried to search for new drivers, I did all the available updates.
I tried to uninstall the two Intel High Definition drivers but it doesn't work, they remain.
Could you please help me?
Note that recently I bought a DELL dock and by using the dock, I can get sound (Dell USB audio driver)
Thank you in advance,
Best regards,
exoG
Configuration: Windows / Chrome 96.0.4664.110
12 réponses
Hello,
Please provide the equipment identification number for the 2 devices
Check this out --> Find the identification number of a device on a PC
Post the 2 numbers in your next message.
What is the model number of the Dell PC?
Is Windows 11 32 or 64 bits?
Please provide the equipment identification number for the 2 devices
Check this out --> Find the identification number of a device on a PC
Post the 2 numbers in your next message.
What is the model number of the Dell PC?
Is Windows 11 32 or 64 bits?
Hello,
for the first one (Intel High Definition Audio):
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_10431441&REV_1000
and for the second one (Intel High Definition DSP):
INTELAUDIO\DSP_CTLR_DEV_A348&VEN_8086&DEV_0222&SUBSYS_14411043&REV_0010
For my PC, it is not a Dell, it is an Asus Model TUF Gaming FX705GD_FX705GD
running Windows 64.
I only have the dock that I use to connect more peripherals, which is from Dell.
Thank you!
exoG
for the first one (Intel High Definition Audio):
INTELAUDIO\FUNC_01&VEN_10EC&DEV_0235&SUBSYS_10431441&REV_1000
and for the second one (Intel High Definition DSP):
INTELAUDIO\DSP_CTLR_DEV_A348&VEN_8086&DEV_0222&SUBSYS_14411043&REV_0010
For my PC, it is not a Dell, it is an Asus Model TUF Gaming FX705GD_FX705GD
running Windows 64.
I only have the dock that I use to connect more peripherals, which is from Dell.
Thank you!
exoG
Oh yes, sorry, he's on Windows 11
Okay, wait for Kaneagle to come back to the topic
See you later
--
The radiation level is higher at the job center than in Chernobyl.
Download and install --> 7Zip 64 bits
For Intel High Definition Audio, download this driver --> Realtek
Right-click on the driver --> Audio_D_Realtek.....zip
Select --> 7Zip
Choose --> extract to "Audio_D_Realtek.......\"
Go to Device Manager
Right-click on the Intel High Definition Audio device
Update driver
Browse my computer for drivers
Browse
Go to the unzipped driver folder --> Audio_D_Realtek.......
Select the folder --> Realtek
OK, next
-------------------------------------------------------------------------------
For INTELAUDIO\DSP_CTLR, download this driver --> Intel
Right-click on the driver --> 52f607bb-......cab
Select --> 7Zip
Choose --> extract to "52f607bb-......\"
Go to Device Manager
Right-click on the device
Update driver
Browse my computer for drivers
Browse
Select the unzipped driver folder --> 52f607bb-......
OK, next
Restart.
Best regards billmaxime
--
Human beings are at their best when things are at their worst
For Intel High Definition Audio, download this driver --> Realtek
Right-click on the driver --> Audio_D_Realtek.....zip
Select --> 7Zip
Choose --> extract to "Audio_D_Realtek.......\"
Go to Device Manager
Right-click on the Intel High Definition Audio device
Update driver
Browse my computer for drivers
Browse
Go to the unzipped driver folder --> Audio_D_Realtek.......
Select the folder --> Realtek
OK, next
-------------------------------------------------------------------------------
For INTELAUDIO\DSP_CTLR, download this driver --> Intel
Right-click on the driver --> 52f607bb-......cab
Select --> 7Zip
Choose --> extract to "52f607bb-......\"
Go to Device Manager
Right-click on the device
Update driver
Browse my computer for drivers
Browse
Select the unzipped driver folder --> 52f607bb-......
OK, next
Restart.
Best regards billmaxime
--
Human beings are at their best when things are at their worst
Hello Kaneagle!
Thank you for your response,
I followed your instructions but I ran into a problem:
when updating the Intel High Definition Audio device using the Realtek folder, I got the message: "Windows found no driver for your device"
I tried to "Choose from a list of available drivers on my computer" and went into the subfolder: RealtekASIO_4 and installed "Realtek Asio Component"
(I don't know if that was a good idea :/ )
the second driver installed correctly.
After that, both devices disappeared from the Other devices tab but I also got a new device in "Other devices": Digital microphone device (INTELAUDIO\CTLR_DEV_A348&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20&SUBSYS_14411043&REV_0001)
I then restarted my computer
but I still have the same symptoms (no sound and Windows says: "no audio device detected")
I hope you can help me :)
exoG
Thank you for your response,
I followed your instructions but I ran into a problem:
when updating the Intel High Definition Audio device using the Realtek folder, I got the message: "Windows found no driver for your device"
I tried to "Choose from a list of available drivers on my computer" and went into the subfolder: RealtekASIO_4 and installed "Realtek Asio Component"
(I don't know if that was a good idea :/ )
the second driver installed correctly.
After that, both devices disappeared from the Other devices tab but I also got a new device in "Other devices": Digital microphone device (INTELAUDIO\CTLR_DEV_A348&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20&SUBSYS_14411043&REV_0001)
I then restarted my computer
but I still have the same symptoms (no sound and Windows says: "no audio device detected")
I hope you can help me :)
exoG
Make a repair of Windows 11
Look at this --> Repair Windows 11 without data loss
--
Human beings are at their best when things are at their worst.
Look at this --> Repair Windows 11 without data loss
--
Human beings are at their best when things are at their worst.
Okay, I repaired Windows 11, and I still don't have sound :(
In the Device Manager, I have a new Intel High Definition Audio under "Other devices" and still a Digital Microphone Device.
However, the Intel High Definition Dsp is no longer there.
In the Device Manager, I have a new Intel High Definition Audio under "Other devices" and still a Digital Microphone Device.
However, the Intel High Definition Dsp is no longer there.
Download this driver --> Realtek
Right-click on the driver --> e8c76d44....cab
Select --> 7Zip
Choose --> extract to "e8c76d44.....\"
Go to Device Manager
Right-click on the Intel High Definition Audio device
Update driver
Browse my computer for drivers
Choose from a list of drivers...
Have disk
Browse
Go to the unzipped driver folder --> e8c76d44.....
Select the file --> HDXASUS.inf and OK.
Restart.
--
Human beings are at their best when things are at their worst.
Right-click on the driver --> e8c76d44....cab
Select --> 7Zip
Choose --> extract to "e8c76d44.....\"
Go to Device Manager
Right-click on the Intel High Definition Audio device
Update driver
Browse my computer for drivers
Choose from a list of drivers...
Have disk
Browse
Go to the unzipped driver folder --> e8c76d44.....
Select the file --> HDXASUS.inf and OK.
Restart.
--
Human beings are at their best when things are at their worst.
It works!
Thank you very much! :)
Just for my personal knowledge, how did you go about finding the right drivers?
If it happens to me again, I would like to be able to sort it out by myself haha
Thanks again for your help @kaneagle :)
Thank you very much! :)
Just for my personal knowledge, how did you go about finding the right drivers?
If it happens to me again, I would like to be able to sort it out by myself haha
Thanks again for your help @kaneagle :)
You're welcome.
For drivers, check out these 2 tutorials:
--> https://support.microsoft.com/en-us/topic/detection-of-an-unknown-device-and-driver-search-ede88764-40b0-8219-14e0-ca59fc44b320
--> https://www.malekal.com/find-driver-unknown-device-identifier/
Have a good evening.
--
Human beings are at their best when things are at their worst.
For drivers, check out these 2 tutorials:
--> https://support.microsoft.com/en-us/topic/detection-of-an-unknown-device-and-driver-search-ede88764-40b0-8219-14e0-ca59fc44b320
--> https://www.malekal.com/find-driver-unknown-device-identifier/
Have a good evening.
--
Human beings are at their best when things are at their worst.