The Firefox profile cannot be loaded

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Alexaaandre Posted messages 167 Status Membre -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,
When I try to start Mozilla, an error message appears, and Mozilla doesn't launch. I don't understand and I don't know what to do, so I kindly ask for your help..
Good evening

Configuration: Asus laptop

10 réponses

kaneagle Posted messages 86253 Registration date   Status Modérateur Last intervention   14 676
 
Go to the control panel
Folder options
View tab
Check --> show hidden files and folders
Apply and OK.

Then, Programs and Features
Uninstall --> Mozilla Firefox
Restart the pc.

Go delete the mozilla folder in these 2 directories:
--> C\users\your username\AppData\Roaming
--> C\users\your username\AppData\Local

Next, go to --> C\programs or program files (X86)
Delete the folder --> Mozilla Firefox

Delete the firefox shortcuts on the desktop.

Reinstall Firefox.

Human beings are at their best when things are at their worst.
10
Alexaaandre Posted messages 167 Status Membre 5
 
It's all good, thank you very much, you guys are great!
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