My TV isn't picking up any channels anymore!
Solved/Closed
Loomya
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remi -
remi -
Hello,
I live in Lyon and since October I bought myself a new LG TV with built-in TNT.
Tonight I was watching TV quietly when suddenly my TV screen turned off with the message "no signal" and this happened on all channels.
I tried to configure the channels, but it found no channels and asked me to check the connection of my antenna. Everything is properly connected. I don't understand!
I then connected one of my old TNT decoders to see, and it also found nothing.
So now instead of displaying "no signal," it shows "not programmed."
I suppose this problem doesn't come from my TV, but from the antenna?
But how come this cut-off happened just like that in the middle of watching without me touching anything?
What should I do?
Configuration: Windows 7 / Safari 534.30
I live in Lyon and since October I bought myself a new LG TV with built-in TNT.
Tonight I was watching TV quietly when suddenly my TV screen turned off with the message "no signal" and this happened on all channels.
I tried to configure the channels, but it found no channels and asked me to check the connection of my antenna. Everything is properly connected. I don't understand!
I then connected one of my old TNT decoders to see, and it also found nothing.
So now instead of displaying "no signal," it shows "not programmed."
I suppose this problem doesn't come from my TV, but from the antenna?
But how come this cut-off happened just like that in the middle of watching without me touching anything?
What should I do?
Configuration: Windows 7 / Safari 534.30
3 answers
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EDIT: Reminder of things to check on your installation: https://www.commentcamarche.net/faq/51096-plus-de-chaine-tnt-aucun-signal
Recurring problem that occurs at night around midnight (sometimes later). General blackout of all channels from the transmitter, and resuming only in the morning around 6:30 AM.
The channel search always finds the channels (there seems to be a minimal signal), no channel added/modified/deleted, and even an indication that Canal+ is encrypted.
But this wild blackout (even for maintenance operations) is frankly annoying! Some people watch TV late but the general cut-off at midnight is frankly inconvenient
(for maintenance operations, cutting off from 2 AM to 6 AM seems sufficient, especially if it's just to update firmware or settings on the transmitter equipment; in 1 hour max it's done, plus a few minutes for testing, and otherwise they still have nearly three hours to roll back and reschedule their update for another day)
The minimum would be for the multiplex operators (or their broadcaster, TDF or others):- to insert a scrolling banner on the channels of the affected transmitters, indicating that broadcasting will stop at a certain time and resume at another (also indicating if a new channel search will be necessary). Especially if it's a scheduled stop (I'm not talking about accidental conditions such as a major storm that causes a transmitter to trip or lose power)
- to also provide an information website about the status of the transmitters (the public site "recevoirlatnt" should display this, but it is almost always empty).
- The transmitters being also fed by satellite signal, multiplex operators can also know the status of the signal emitted by the satellite (in case of a cut, it affects most transmitters that do not have alternative signal feeding via fiber optic)
- there could be one or two multiplexes providing information in the form of text pages (almost no bandwidth), in slideshow if multiple pages are needed, about the status of the transmitters, frequencies, announcements of scheduled cuts. This would be on a "technical" channel (number 0 or 99 for example). Overall the content would be identical to that found on a website.
Otherwise, a nearly free phone number (automated voicemail) for those who do not have internet.