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Internet connection problem after ccleaner

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ekim55 Posted messages 86260 Registration date   Status Modérateur Last intervention   -
Hello, and thank you in advance for your help. I've been struggling for two months with an internet connection problem after cleaning my PC with CCleaner, a software I'm not familiar with and that I used for the first time, so I "let it do its thing" in complete trust, without unchecking the proposed options for simple cleaning. Since that operation, every time I try to log into an account (forum, CAF, social security,...), it totally ignores my codes, meaning the page displays normally, I enter the codes in the designated fields, the page disappears as if it’s going to save,... and then reappears as if I hadn’t filled anything out. The same goes for my Numericable webmail; it won't connect to my account and tells me that the session has expired. Everything else works—downloads, Google searches, Outlook Express email—I’m at my wit's end... If anyone has an obvious solution to propose, that would be great. Thank you.

Configuration: Windows XP / Internet Explorer 6.0

5 réponses

Réponse 1 / 5
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Thank you for this information. Some tutorials are well done, but it's "preventive" to know how to use this software for the first time. That's not what I'm looking for; I need to find the solution to access my accounts with my usual codes (which I have never pre-registered, and I don’t have any others). I never save my codes on my computer, and I don’t usually tamper with it; it is stable and has always worked well, except that now it whimsically downloaded this software that seems very useful and safe. Maybe this has happened to someone else already?
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Réponse 2 / 5
urahara78 Posted messages 294 Registration date   Status Membre Last intervention   32
 
I use CCleaner everywhere, I install it on all the PCs I format without exception and I recommend it to everyone. You really have a strange problem. Try another internet browser instead of IE6.
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Réponse 3 / 5
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I think it's a simple problem, I don't believe it justifies changing browsers, the problem will be the same it seems to me...
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magnus888 Posted messages 1249 Registration date   Status Membre Last intervention   312
 
Hello,
Not sure.
On one hand, you are still using IE version 6 while we are at version 8.
On the other hand, it doesn't hurt to try Mozilla Firefox, which saves passwords perfectly and even keeps them in a folder that it updates.
Now, as they say: It's up to you!
Best regards.
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Thank you for shedding light on this story; I will gradually find a solution. IE6 worked very well on XP2, I tried 7, and it was a mess; it doesn't like it, I don't like it, I will see if I can change it back. I repeat, my environment is stable; as soon as I change or add something, it destabilizes everything, as proof. So I avoid it because then it takes me time to fix it, and I am not at all a computer pro, which is why I am reaching out to this community...
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Réponse 4 / 5
ekim55 Posted messages 86260 Registration date   Status Modérateur Last intervention   14 673
 
Hello,
Your system would be much more stable if Windows were up to date.
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Human beings are at their best when things are at their worst.
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Réponse 5 / 5
untenshu
 
hello
here is a link that should help you
https://www.google.com/search?q=ccleaner+explications&hl=fr&prmd=vdf&source=univ&tbs=vid:1&tb=&gws_rd=ssl
best regards
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