No Internet connection with Vista Solved

Question

AU SECOURS HELP HELP  Unable to connect to the internet with a new computer running WINDOWS VISTA HOME Currently, I am connected to my FREE BOX via an ethernet cable.

yanpaf · Accepted Answer

Hi, I used toftof91's method (thank you) and it works:

I no longer had an internet connection with Vista but I could access my entire internal network.
I executed the following command lines:

1. Open a command prompt in Start/Accessories as administrator (right-click on the shortcut).
2. Type "netsh int ip reset"
3. Restart
4. Relaunch the command prompt exactly the same way
5. Type "netsh winsock reset"
6. Restart

and the problem is solved...

Jeff · Answer

What does the following command give you:  Start / Run /  cmd /k ipconfig /all  Is the Ethernet card driver installed? -- Jeff - Wm@Ccm -

jstravos · Answer

Ethernet driver installed? Honestly, I don't know, I suppose so, because the machine is new and pre-installed.
So I haven't added anything.
All the Windows peripherals are functioning correctly.
I contacted Free and after several online tests, they confirmed to me that the Freebox is communicating well with the internet...

When I run a test by Windows, it indicates "error 805"

With all due respect, I think it's coming from Windows or the computer... What is surprising is that a friend of mine bought the same one (at the same time as me) and he hasn't had any problems (he's on Wanadoo)

Thank you for your response

Regards

ella · Answer

Hello, no panic, turn off your PC, disconnect your modem, turn your PC back on, connect your modem, let it do its thing, it will be detected. Open Internet Explorer and see what happens. After that, we can try some things.

jstravos · Answer

I've already done this operation... in vain  same problem.    Thank you

Florian · Answer

Hello,

I also have the same problem with my laptop and I've managed to isolate the issue a bit more:
- If my laptop is connected via Wi-Fi, everything works perfectly
- If I'm connected with an ethernet cable, it gets stuck, the pages don’t load anymore.

My drivers are correctly installed and my Vista is up to date. Additionally, I was able to perform tests at my workplace and on my desktop (also Vista), and connected via ethernet cable, everything works perfectly.

I found this on the Microsoft Laboratory site:
"Some sites do not "work" or the internet connection does not function even though the whole setup is correct. You can ping www.google.fr for example, but you can't access any web pages? Try this trick:

Under Vista, the TCP/IP layer automatically optimizes itself. In some cases, this feature is incompatible with your hardware and should then be disabled.

Open a command window with administrator rights (right-click -> Run as Administrator) and run this command:

netsh int tcp set global autotuninglevel=disabled

If you need to reactivate it, type:

netsh int tcp set global autotuninglevel=enabled

Sources: DocXP (http://docxp.mvps.org/) & P@py.Net (http://saamu.net/MVPS/index.htm"

I tried it, but it doesn’t work for me...

I think the problem lies with Vista and its way of managing the Ethernet connection with certain cards, but I don’t know how to resolve this issue... If anyone has any ideas?

Thank you

Florian

gérard33 · Answer

I also have this problem, except that from time to time I can access certain sites and it doesn't work every time. I am subscribed to Alice and I have a Triway CT633 modem. I did the ping tests with them and everything works correctly. They also told me to disable IP4 and/or IP6 but that doesn't change anything. Furthermore, I connected my desktop to another provider (Orange) and it works. I don't know what to do anymore. If you have any ideas, let me know.

THANK YOU

Parici · Answer

Windows may disable the network card to save power. Disable the power-saving option in the network card properties (wired network cards only):

1. To open Network Connections, click the Start button, then Control Panel, then Network and Internet, then Network and Sharing Center, and finally Manage Network Connections.

2. Right-click on the connection, and then click Properties. If prompted for an administrator password or confirmation, provide the password or confirmation.

3. In the Network Management tab, click Configure.

4. In the Power Management tab, uncheck the box Allow the computer to turn off this device to save power, and then click OK.

You never know, I grabbed this info...

ingrid7459 · Answer

I also have a problem with Vista
the installation CD for my Club Internet box is not compatible with Vista
I contacted support who gave me the steps to follow but it’s impossible for me to connect to the internet on my new PC
what should I do???
it's frustrating!!
thank you very much

bibilule · Answer

Hello everyone, I think I have the same problem as some of you! Until today, I had one computer, an internet connection with Numéricable that works very well, and on this computer, I'm using Windows XP. I bought a new computer, which is running Vista, and I can't connect to the internet. I was told that my computer should have recognized the modem right away without any manipulation, but nothing happens. Numéricable's customer service tells me to check with the seller of my computer, who told me he couldn’t do anything (of course)!!! So if there's someone nice among you who can give me some advice, that would be great! Thank you very much!

jpsef · Answer

buy a MacBook with OS X and you won't have any problems anymore...

antoco · Answer

Unfortunately, I find myself adding to the already long list of those who can no longer connect (or do so only randomly) since they got equipped with Vista. In my case, I have just purchased a Dell with Vista Home Premium. My ISP is Télé2, my modem is a Speedtouch 530, and I am connected via Ethernet. While I can connect very well with my old PC running Win 2K (that's how I have access to your forum), I am struggling to connect with my new PC. After hours spent with Télé2 technical support trying everything to find a solution to my problem, I am still stuck!! If you need more details to move things forward, don’t hesitate. Conversely, if you have any information, please pass it along....

joul · Answer

Hello,help, I just bought a Toshiba L40 100 with that Vista thing, and I can't connect to the internet. The Wi-Fi function won't turn on; it doesn't detect anything. Anyway, I'm really happy... help!!!!

vincent · Answer

Hello,
I have Windows Vista Home Edition and I have no problem, I have the Neuf Box, I can watch TV and listen to the radio on my computer but I can't go online
I've had this computer for 1 month and for the past 3 days, there has been no internet connection
Thank you for your help

mdoc · Answer

Hello,

I have the same issue on 3 Toshiba laptops with Vista.

It is quite unreasonable of Microsoft to leave everyone without a proper and logical response, and I am not satisfied with this Vista that causes problems systematically.

Auro · Answer

Hello,
I also have the same problem. I have a Packard Bell Easynote MZ36 with Vista Home, and I cannot connect to my Club Internet box; I am only connected to the local network via Wi-Fi and Ethernet. With another laptop running XP, there are no issues connecting. Can anyone help me?

aurore · Answer

Hello,

I have a Packard Bell connected to a Livebox via Wi-Fi. Until a month ago, I was able to connect with this PC. I uninstalled the entire Livebox program. I wanted to reinstall it and it turned out that the software did not recognize Vista.
I was told that I could connect by starting from network detection. The PC finds the network well and I am connected, but I can't access the internet. I checked all my settings and they are correct. I have another PC with XP, and I have no connection problems there.
Do you have a solution for me to be able to browse the internet?

Thank you in advance.

lorenixe333 · Answer

I have the same problem, I can't connect to the internet on Vista (with a Sagem Fast 800 modem)   can someone respond and help us? or if someone has managed to solve this issue could they get us out of this mess??? sniff!

ZEBULON · Answer

I have a PC running WINDOWS XP and the INTERNET connection is great. I added a second PC with Vista to my club-internet box and now it can't connect. The funniest thing is that it worked at first, but now there are increasingly frequent intermittent dropouts, and for the past few weeks, nothing at all. I see I'm not the only one; it’s due to Vista, which is worthless. I booted into Linux (Kaella DVD), and the connection is immediate. It's no wonder everyone is unhappy with Vista and wants to stick with XP. If there's no other solution, I will uninstall Vista and install XP.

gonzo619 · Answer

Hi everyone, I don't see any solutions even though the topic is marked resolved!!! I just bought a Packard dual-core tower running Windows Vista and I'm experiencing lots of internet connection issues with the Freebox HD. Could it be because both Mozilla and Explorer are competing with each other? I also think that MSN Messenger is causing a lot of problems!! If anyone has a solution, please contact me.

Zhar · Answer

On my side, I disabled the IPV6 protocol (by unchecking) available where you configure your IP address (v4)   I also executed the command:  netsh int tcp set global autotuninglevel=disabled   Don’t forget to restart after executing this command.

toutvamal · Answer

Hello, I executed the command: netsh int tcp set global autotuninglevel=disabled  still nothing  yet the internet works under XP and Linux on the network  what else can I do?

anna5513 · Answer

Me too, I’m adding myself to the list of disgruntled Vista users; almost every month my laptop disconnects from the internet, and I have to call the hotline to reconnect. There are no tricks (I’ve spoken to many IT specialists). We have no choice but to organize against MICROSOFT, but how do we do that?

adeliner · Answer

I have the exact same issues!  My only advice: have the PC exchanged with your seller by invoking the legal obligation of conformity provided for in articles L.211-4 and following of the Consumer Code. This remedy is available within 2 years from the date of purchase, and there is a presumption of non-conformity for 6 months, which means that it is up to the seller to prove that the PC is functioning in accordance with what can be expected!

Queb71 · Answer

Hi, I also visited m... no but for my prob... with the connection I reset my modem (little button pressed at the back... it's the compatibility of Vista that makes me sick. Especially since I can't install XP under Vista :( I've tried everything, nothing works, the DOS is different... I buy myself a computer for more power and here I am with all this mess hahaha of m... bye (sorry for the mistakes)

aegitna · Answer

For three weeks, I've had an HP Pavilion with Wi-Fi. I installed the Sagem software from Orange, followed the procedure, but I made a mistake; I installed a wired connection with Ethernet. It works very well, but I don't have Wi-Fi. The software is N0 8 from Orange. I just need to start the operation again using the wireless connection protocol, and everything should be back to normal according to the telecoms. On the installation sheet, on one side there's the wired installation settings, and on the reverse side, wireless installation, hence my installation error. In the forum, I don't see anyone talking about the installation software; their problems might come from that.

ercasero76700 · Answer

Hi and happy holidays. Same here, very little internet connection time for the past two months since I changed my PC to Vista. I had an Acer that I exchanged for an HP, same problem. I spend hours with Club Internet's hotline, which tells me it's my PC that's faulty!!! I can understand that, but twice!!!!!!!!!! I need to regularly unplug the Ethernet cable and sometimes like now, luck is on my side; Club will replace the modem for the second time, but even their CD is not compatible with Vista. I'm waiting for their new exchange and depending on the result, I will go to the DGCCRF website to explain my problem because we pay €29.90/month for not much. Good luck, and if anyone has a solution to this problem.......... see you!

manu1968 · Answer

Hello, happy holidays to Vista users ;)  I have the same issue with a laptop running Vista; I sometimes need to restart several times before getting the Wi-Fi connection. I haven't tried with a cable yet, I have another laptop running XP that connects directly. I haven't found a solution besides repeated restarts, if that can help someone!

theanswer94 · Answer

Hello everyone, and first of all, Merry Christmas to all!

Here is, I hope for everyone, the solution that will work wonders. Indeed, this may be related to the TCP/IP layer of Vista that blocks access to many programs using the Internet:

1: Click on the Windows logo at the bottom left,
2: Then on all programs,
3: Accessories,
4: Go to the Command Prompt, right-click on it and Run as Administrator. The window should darken and ask you to continue if you are an administrator of the PC; otherwise, you will need an administrator login and password,
5: Once in the black window (MS-DOS), type this:
netsh int tcp set global autotuninglevel=disabled
Then press the enter key, a message should appear afterwards saying Ok, you have just disabled this TCP/IP layer...

And for those who have difficulty performing the operation, send me a private message ONLY with your email address, and I will then send you the procedure with screenshots to help you follow the steps above!

Good luck and hang in there!
--

Only The Strong Will Survive

melchior123 · Answer

Hello, I have the same problem: my Vista detects my network, prompts me to enter the key, and then tries to connect, but after 3 minutes it displays that it hasn't worked. I entered what's written above in the console, restarted, but the problem remains the same.. Thank you for helping me.

eva · Answer

Hello everyone,I've been trying all the things that are mentioned on this site for hours, but nothing works. I'll explain my problem in case someone can help??I don’t know much, but I have Windows Vista and the Livebox. My PC detects the name of my Livebox and connects via LAN, but not via WLAN.Everything indicates that I’m connected (I’m connected with the Ethernet cable; we’ll see later about the Wi-Fi) and yet "the web page is not found"!! Anyway, I’m connected but I can’t access the internet or install Orange!!Please help me.

ZEBULON · Answer

I'm back on track, my problem is resolved. I did have an Internet connection, but Windows obstinately refused to display web pages. I reinstalled Vista on the advice of a technician, and it works now. It's magic. In fact, it was due to a virus, as he said. Maybe I wasn't the only one with this issue. You can always give it a try. Good luck.

cairecaire · Answer

Hello,   I installed internet/orange on my PC running Windows/Vista: I can only connect to my account and not to guest accounts.... I don't understand.... Could someone help me?  Thank you.

pier 29200 · Answer

Hello  I am the owner of a PC with the XP operating system, my wife just acquired a small laptop in the nice colors of VISTA. Our problem is exactly the same as EVA's (message from December 26, 2007), and we have the same ISP, namely ORANGE... which provides a CD-ROM that is already incompatible with the security of XP!!! So for VISTA, let's not even talk about it. Is it incompetence from MICROSOFT's support or ORANGE's, or maybe both???? Anyway, be careful with your operating systems, this is all just marketing to make us buy new peripherals and new software branded VISTA. I hope MICROSOFT IS AWARE of the problem and will eventually fix it, because we little consumers are fed up...

fra6262 · Answer

Hello everyone, here is my problem: I bought a Packard Bell Easy Note laptop, the most powerful one with Vista, and it detects the Wi-Fi connection, but when I enter the WEP key for the Livebox, I get a message saying connection failed. However, it picks up the signal showing very good reception, but there’s no internet page. I know about computers since I’ve built three of them myself. If there’s something to do, thank you for replying. Best regards.

jonathan14 · Answer

Hello, I am the "happy" owner of an HP Pavilion that connects but suddenly, when it decides, this piece of crap disconnects and can’t find any network, whether it's my neighbor's or mine. I hope to get a response, thank you.

aurel33 · Answer

Hello, I have a problem. I'm connected to my Livebox, but when I open Mozilla Firefox or Explorer, I can't browse the web. Firefox says the connection failed. Please help me, I'm going to lose it. Thank you in advance...  Reply quickly @+

Soni · Answer

There's just one thing to do: put your Livebox or another router in association mode and it works ^^

jonathan14 · Answer

and how do we do it? (^^)

Jeff · Answer

I have the same problem.  If you have a solution, I'm interested.

Tibal29 · Answer

Hello everyone,  I just acquired a Packard Bell EasyNote and as I’ve come to understand through this forum... I'm in deep trouble!! So here's another question, what should I do?!  I should mention that I can connect to the Wi-Fi network of my boarding school without any problem, but when it comes to my Livebox, that's where it fails. I can detect it, but I can't connect to the internet.  Thank you for your help.

Msk · Answer

Hello,  I had the same problem as you.  It was impossible to display any web page (neither in IE7 nor in Opera) while my PC (running Vista) was connected to the internet (through my Sagem livebox). Vista was able to perform updates, and I could 'ping' or 'tracert' google.com in the DOS command!!  On my motherboard, I have two network cards, and I had the same issue on both. My other PC running XP had no problem accessing the internet.  Everything was working perfectly for over a year until a power outage, who knows what happened in Vista!  I searched for several things on forums, but nothing worked. So I don't have a miracle solution; I put my (original) Vista CD in my drive and restarted the installation (migrating) over my system, it took me two or three hours (it kept all my configuration and documents, I just had to reinstall the updates): and then the internet started working again (access to web pages)!  It's not great, but it's something.  ++

mck94 · Answer

Hello everyone!  So here's the deal regarding me: I have the miracle solution  1. Destination: computer hardware reseller 2. Purchase of a Vista CD (AUTHENTIC) 3. Installation 4. Enjoy  Yeah, a lot of people complain about this connection problem, and more than half have downloaded Vista and installed a miserable crack filled with worms or viruses of that sort.  This is not nonsense; it's just verified on a not-so-legal forum that I won't even name XD Without any hardware change, just by buying a genuine version, everything started working like magic.  P.S(1): WARNING, Vista is pricey; the proof is its price for the Ultimate... if you don't have the money to pay for it, don't download it.  P.S(2): I do not claim that everyone who posted here downloaded the OS in question, but I'm sure there will be a few concerned ones ^^

alf · Answer

I just bought a Packard Bell computer with Vista, I have the Inventel livebox, you were right it's impossible to install the Orange manager on Vista, so I searched for the Wi-Fi connection of my livebox, it asked me for the WAP key, and that's it, it works via Wi-Fi when I open Internet Explorer 7.

Kamii · Answer

au secoursrrrr :'( s'il vous plaît aidez-moi ça fait 4 jours que j'essaie de connecter mon PC à Internet, impossible même avec l'aide d'Orange, ils n'ont pas réussi eux non plus. Est-ce que quelqu'un aurait MSN pour parler de mes problèmes ? Je vous en supplie, merciiii :)

sébeuh · Answer

Hi everyone

As for me: new Acer PC with Vista pre-installed on it.
new box v4

I'm connected to the network but can't surf...

Does anyone have a solution???

I'm personally freaking out..............

isabelle5570 · Answer

And one more Replacement of my old microphone running well on Windows XP with a new ACER ASPIRE M3100 under Vista, new Sagem Livebox and unable to connect to certain sites (e.g., copainsdavant, bank...) 45 minutes on the phone with Orange and no solutions. I start my search words, the list of sites appears, and when I click on the link to open, either nothing happens or I get an HTTP 404 error page not found or the page displays an authentication error even though I registered on the copainsdavant site and when I manage to get back there, I no longer exist. Livebox connected correctly Super Vista!!!!!!!!!!!!!!!!!!!!!!!!!

fredlacheck · Answer

Hello everyone I bought a Packard Bell Easy Note laptop with Windows Vista already installed, so it's not a cracked version. I'm experiencing the same issues with my SFR Box and my Internet connection. I can connect to the Internet, but I get regular disconnections... What is even more surprising is that my second laptop, an Asus also running Windows Vista, connected to the SFR Box via WiFi, works perfectly. With this one, I have no disconnection issues. I think the problem may be due to an incompatibility between the laptop, Vista, and the WiFi card. Can’t we find update patches on the Internet???

invitée · Answer

Hello everyone, please help me, I can't install my Huawei Smartax 880 modem on Windows Vista, I have an ADSL connection of 128 I am not an IT professional, please be specific  thank you in advance

dany · Answer

Hello  I have a connection problem the base is powered on and the screen stays on standby with the following message NOT INPUT SERVICEABLE, I can't open my computer, the base is working but nothing is displayed on the screen, it freezes  what should I do?

sniper1111 · Answer

Hello, I believe my situation is much worse than yours. I have a laptop with Windows Vista, and I always connect it to a local internet network (at work), so far so good, but after installing an ADSL connection at home, I can't reconnect it to the local network at work. When I plug in the cable, the indicator shows that I am connected to the local network, but there is no more internet connection. A small window appears giving me the option for an ADSL connection, as if the ADSL connection has taken priority. When I returned home, there was no problem with ADSL, but the next day at work I tried again with the local network and got nothing. I run the automatic IP address detection, and it integrates correctly into the network but there is no connection. Please help me, I look forward to your reply and send my best regards.

polette · Answer

Hello,  I just bought a new ACER laptop with Windows Vista. The problem is that even though I have internet access (I can browse without any issues), I can't connect to sites that require a password, such as Yahoo Mail, Gmail, MSN, Skype, banking, and phone sites. My antivirus is Bitdefender and the problem occurs regardless of the browser, whether it's Explorer, Mozilla, etc. Can you help me???  Thank you  Pauline

loulou · Answer

I have a connection problem with Vista. I built my PC and then installed Vista myself, and after that, I set up the Livebox. But the internet isn't working; it tells me that it is impossible to connect.

guizmo60 · Answer

How to reactivate wireless connections through the administrator or regedit... I do have the command prompt cmd but indeed my wireless card is disconnected...

toto · Answer

Hello,   My laptop cannot connect to the internet with Internet Explorer or Mozilla either. I tried opening it with the Real Player browser, it works for now to open the site, but I still can't download certain programs...

mctemps · Answer

Hello,  I've also had the same problem since I bought a laptop with Vista and connected it via Ethernet cable to my Comtrend CT 633 modem. The connection worked fine at first, and now for the past two days, nothing.  I used the method to disable energy saving on the card, and it works;  Here’s a reminder of that method:  1. To open Network Connections, click the Start button, then Control Panel, then Network and Internet, then Network and Sharing Center, and finally Manage Network Connections.  2. Right-click on the connection, then click Properties. If prompted to provide an administrator password or confirmation, provide the password or confirmation.  3. In the Network Management tab, click Configure.  4. In the Power Management tab, uncheck the box that says Allow the computer to turn off this device to save power, then click OK.   Hopefully this lasts, bye,  mctemps  save time with: http://hrichard1.club.fr/business39/accueil.htm  https://business39.com/

bomé · Answer

Hello, I can't connect to the internet with my new PC running Vista Basic (I've shared the line by running a cable from a neighbor's 9telecom). However, if I take my PC to a friend's house (Livebox), I can connect easily with his cable. And if I bring my friend's PC (which is running Windows XP) to my place, I can connect with the same cable from my neighbor. Can someone help me? Thanks.

mimid · Answer

Hello, I have the same problem as all Windows Vista users. I haven't been able to connect to the internet for over a month now, and yet I can connect to MSN. Can someone help me?

kysuij · Answer

Hello everyone!!!!! I have 2 PCs, I wanted to connect to my new VISTA PC via Wi-Fi, but nothing was working as I wanted, so I thought and I simply had the idea to plug in a network cable!!!!!!! I plugged it into the live box in the second Ethernet port, and EVERYTHING WORKS!!! I don't know anything about computers, I just naively thought that by doing this, everything would work, it just seemed logical to me. AND EVERYTHING IS RUNNING SMOOTHLY!!!!!!!!  Hugs to everyone.

Amandine · Answer

Hello!  I might have a solution for you. I couldn't connect to the public network at my university and actually, it's because WINDOWS VISTA is too protected! I had the same problem as most of you, which is that it connected to the local network but couldn't connect to the internet!  The solution (worked for me and quite a few of my friends): - Open Internet Explorer - Go to Tools > Internet Options > Advanced - And there, scroll down to the bottom of the list (under Security), uncheck TLS 1.0 and SSL 3.0 and check SSL 2.0 - Restart Internet Explorer and you're good to go!  Be careful, every time Internet Explorer updates, the previous settings are reactivated, so you may need to do this manipulation multiple times!  I really hope this can help you!  Best regards

mdoc · Answer

Add the following DNS address: For Vista users who cannot connect to certain websites like Google or Yahoo, they should add this address, which is 208.67.222.222, and bam, it works perfectly.  Note: if you cannot access websites, the problem lies with your modem or router, which is not compatible with Vista. Enjoy  Good luck

b1j · Answer

Hello, I have the same problem as some of you. I bought a Dell XPS One Red with Windows Vista Ultimate, and I've recently gotten a Neuf connection. No issues during installation, Vista finds the internet connection (I have the latest info in the Vista bar on the right side of the screen), the decoder works normally, and yet I can't open an Internet Explorer page either via Wi-Fi or Ethernet; I can't even access my box with the link http://192.168.1.1! A friend of mine has even managed to connect from his computer with XP using both cable and Wi-Fi (he’s also with Neuf). This is frustrating!!! It's incomprehensible. If anyone has any information or tips to share, don’t hesitate, I'm struggling, especially to know if I should contact Neuf support or Dell. (even though I think the issue comes from Windows)  Thanks in advance.

MarcoLePro · Answer

Hi, I found the solution to connect to the internet with Vista wirelessly! First, you need to delete all other connection attempts! (You have to go to Network and Sharing Center and then to Manage Wireless Networks, you delete them) then you go to Manage Network Connections, right-click on the wireless network connection, Properties (but there is a password it will ask you for) then you go to Internet Protocol Version 4, click on Properties and set it to obtain an IP address automatically and for the one below, it's the same. Then in Network and Sharing Center, go to Connect to a network then to Set up a connection or network, then to Connect to the internet, wait a few seconds and then it will ask you for your Wi-Fi security key, enter it and you're done!!!

b1j · Answer

I found the solution all by myself like a big kid! (For my case, and I’m sharing it with others) For those equipped with Vista and pre-installed McAfee, try this:  Simply uninstall it! (Not too hard lol)  The problem is that you have to configure the network from the security center, but it's impossible because you need a user account (and that was the case).  So uninstall it, and reinstall with the CD, or install something else instead. I really hope this trick helps some of you get out of this mess...  See you!

mary · Answer

Hello I just bought a Vista, I re-downloaded MSN, but the connection is not working Thank you for helping me.

Nya · Answer

I'm the same, since I tried to connect the Livebox at someone's place (I'm normally with Free at home), I accidentally set up parental controls. I deleted it, and ever since I removed the "parental control" file from the Livebox, I can't connect to the internet, not even with Mozilla. I probably deleted a software or file that was necessary for the network to work, but I'm wondering what file or software that could be for the internet connection. If someone could help me, please, that would be super nice, it's urgent please T^T sniff...

Nya · Answer

And also, my connection is very good, but the web pages do not display; it says "unable to display the page." However, the antivirus linked to the internet and the connection are fine. Thank you for helping me, please.

loute · Answer

Hello everyone  So, I have a new laptop with Vista, and the problem is that I can't connect to the internet on it. My PC with internet runs on XP; as soon as I plug my Freebox via USB into Vista, nothing works However, I can connect to the internet via Wi-Fi just fine, so I don't understand why I can't do it through USB  Thanks for your help (I'm a beginner in computing, and I don't understand any technical explanations, lol)

Julio · Answer

Hi everyone, has anyone happened to have the same problem (active internet connection, but unable to open a page) on WINDOWS XP? I've been struggling for two weeks... If you have any advice, I’m all ears! :-)

toinou · Answer

For the small problem, it was working before and now it's not working anymore !! You just need to deactivate all the firewalls you installed. I had an antivirus and since then it doesn't work anymore. I had the same problem, I deactivated all the firewalls and it worked very well since then !!!  On the other hand, I just bought a new PC and I would like to connect it via Wi-Fi!!! And so I'm trying but the only issue is that it says "network not identified" instead of "local network and internet" so I can't go online!! If anyone has managed to find a solution or if someone has had this kind of problem???  Thanks for replying, lol And good luck to everyone!

Besoin d'aide très rapidement · Answer

Hello, I just acquired a Fujitsu Siemens Scaleo P that runs on Vista. The seller told me that the computer had a network card that worked with Wi-Fi. When I look in my PC's system, I do indeed have a network card: Realtek [ ... ] Ethernet [ ... ] With an Ethernet card, I need a cable, right?! For now, I'm struggling, my computer does not detect any network to connect to while all the other computers, which are running XP, detect the network I want to connect to. I can't go on the internet with this PC T__T I don't know if this is because I don't have an Ethernet cable plugged into my PC or if it's a problem with Vista itself...  (Sorry for my extremely limited IT vocabulary, I don't know if you understood everything ^^ ) You can always ask me questions.

coc-aii-nee · Answer

Hello, I am just a victim among many others^^ So I have Windows Vista Home version.. an Acer Aspire PC... ISP: Cegetel via 9 Telecom. Anyway, at the beginning of the story, I connected my PC to my Ethernet network (through the cable) and everything worked perfectly until the day I went to a friend's house and connected to her Wi-Fi network... no problem connecting (her ISP: 9 Telecom) and since that day I can't reconnect to my network at home after hours of premium-rate calls with advisors, nothing works.. I can do absolutely nothing... I have tried dozens of manipulations and when I plug in the cable, I want to emphasize that it tells me: unrecognized network.. it says it’s a public network. Anyway, that's all the information I can provide for someone to help me, please, I'm losing my mind, I bought a super expensive computer just to be able to play Minesweeper on it.. :/ Best regards.

aghumat · Answer

Bravo and thanks to toftof91 for the solution to the problem (no internet connection with Vista laptop and Livebox).

sg2988 · Answer

Hello,  I just purchased a Toshiba Satellite P300-19H laptop configured with Windows Vista Home Premium.  I want to connect it to the Internet via Wi-Fi through my Inventel modem from Wanadoo. Currently, this modem is connected via cable (USB) to my desktop PC running XP.  I do not want to set up a wired connection between the laptop and the modem (I believe a laptop should be portable, so no cables other than the power cord).  My problem is as follows: the Toshiba detects my Inventel modem, but when I try to connect to it, it displays "Windows cannot connect to (Network name)" and gives me two options: either to diagnose the problem, and if I click that, it tells me it can't do anything and we go back to square one, or to connect to another network, but since it doesn’t detect any others, we end up in the same situation...  Can you help me??  Thank you.

red81 · Answer

Hello everyone I had the same problem, my PC connected to the network but unable to access the internet except by going to start/network settings/configure a connection or network/next/browse the internet now  The solution to your problem can be found on this forum, page 3  from toftol91  I'm quoting it A quick, radical, and effective solution here: http://www.vista-xp.fr/forum/topic276.html  However, I find the restore point useless....  Just do this: 1. Launch a command window in Start/Accessories as administrator (right-click on the shortcut). 2. Type "netsh int ip reset" 3. Restart 4. Relaunch the command window precisely the same way 5. Type "netsh winsock reset" 6. Restart  And oh magic, everything works!!!   It worked very well for me; however, I only type netsh in the search, then right-click on netsh as administrator afterwards I write the commands without netsh since it's already there in msdos  Good luck everyone, but the solution is there.

charlie5905 · Answer

I have a Vista, and I've done everything to get my internet working, but I can't. Help me.

r3c0r · Answer

I also have an internet connection problem: my network card works perfectly, it’s operational and recognized by the OS. It also recognizes a network connection, but only local. After checking the proper functioning of the card with my ISP and then with DELL's technical support (since my PC is a DELL), it turns out that there is indeed a problem with Vista. My solutions are formatting or a paid call to the specialized service. So I'm looking for another solution. I have already tried all the solutions proposed in this topic. Please help me, I don’t have a pirated version and I downloaded SP1 (from the Windows site of course). I have already done an antivirus scan that found nothing, and system restore only temporarily resolves the issue. Thank you for your help. P.S.: it's convenient to have consoles that allow for a real internet connection :-p

toinou · Answer

Euh, j'avais juste un numéro de la clé WEP qui était faux !! C'est peut-être à cause de ça !! Regarde bien sur la boîte de ta box et pas sur la box !! Hihi voilà je peux pas plus t'aider !!

r3c0r · Answer

Petite précision : j'ai une connexion Ethernet.

toinou · Answer

behh so I can't teach you lol maybe it's your firewall or your antivirus that's blocking it!

Methraton · Answer

Hello,  Launch the command prompt as an administrator and type the following command: netsh winsock reset

Rached · Answer

I indeed had the same problem: the Internet connection works well, I can ping but no Internet browsing is possible either with IE or Netscape. I ran the commands from page 3 of this thread but without success.  The problem was caused by this: Norton from Symantec was no longer up to date and it blocks browsing, uninstalling it manually (control panel / remove program) may not be enough, and it needs to be uninstalled through a program (e.g. Norton Removall) that can be found on the Internet.  As soon as I ran Norton Removall, IE worked immediately.  Best to you Rached ,

Astagirl · Answer

Hello I followed the procedure with the command prompt but without success: echo request reset failed access denied, there are no parameters specified by the user to reinstall  I don’t know what to do anymore.

dipdu63 · Answer

Hello, I have a problem. I have an XP computer configured with the Orange Livebox, and I bought a Vista PC to connect to the internet from my bedroom, but I don't know how to proceed to connect. Please help me.

dipdu63 · Answer

I'm having a bit of the same problem; I can connect but can't access the internet through Internet Explorer. Help me!!!

dedelina · Answer

Good evening everyone  I've been at this for 12 hours, digging through forums to find a solution in vain!!  I disabled Norton Security, but as benedictec3 said, that's not enough. Could you please send me the software to uninstall that you're talking about? Thank you in advance!!!

keesk · Answer

Hello,   I have two computers running on VISTA. I can connect one of them to the internet without any problem. The other one connects to the MSN/hotmail messaging service but cannot connect to the internet.  I have updated to Internet Explorer 8: this does not solve my problem. I have tried with Mozilla: no connection either.   I don't think it's a problem with the Internet Service Provider: the issue arose with NEUF, I switched to FREE: it doesn't change anything....

dedelina · Answer

Whoever is responding to your message, I have the exact same issue!!  I have a first PC connected via Ethernet to my Livebox and the second one is impossible to connect to the internet via Wi-Fi or Ethernet. The solution is simple: restore your second PC and everything will work perfectly!!  Don't forget to back up your photos and music on a CD, otherwise you'll lose everything.  Merry Christmas to everyone.

ativista · Answer

Vista is a real piece of crap, worse than XP. The internet doesn't work, it doesn't automatically detect wireless connections like XP does, it asks you every time to approve clicks, it doesn't allow you to play audio files from another admin user... Those bastards at Microsoft messed up the software, instead of releasing the version intended for the general public, they put out the CIA version for consumers. But what do we care about their shitty security? The PC is ours and if we want to secure it, we can do it ourselves. They should have made that an option and kept the good things from previous versions because Vista is crap. Menus that don't display anymore, you have to search for them, and so on. Damn it, it's a piece of sh*t, it really isn't worth buying. Even pirating it isn't really a good deal. I'm sticking with XP and I even wanted to keep the good old 98 because those idiots instead of keeping the ability to not wipe all files during a new installation like in 98, with XP they delete everything. I only use Vista for testing; it drives you crazy, you have nerve attacks with it!

JoHn · Answer

Hello,   I have a problem as well. I can connect to the internet as soon as I turn on my PC. But after about 10 minutes, after turning on my PC, the internet cuts off. However, I can still play online games like Counter-Strike, but I can't open any web pages. I asked how to fix the problem, and I was told to reinstall Windows Vista (I must have a virus on Vista right now), but I can't manage to reinstall it with the CDs I burned when I bought it. This is a problem for me because I have to turn it on and quickly connect to the internet before the 10 minutes are up, as unfortunately, after those 10 minutes, the internet cuts off.

mike052 · Answer

D'accord.

temsys · Answer

In Internet Explorer, Tools, Internet Options, Connections and check "Never dial a connection"...  That should fix your problem...  I solved all these issues by switching to Ubuntu...

petite_dame · Answer

Well apparently I'm not the only one having problems with Vista, it's really **** Anyway, I'll reassure you a bit, even my ethernet cable isn't working (I'm communicating from another PC right now) I have a Toshiba Satellite and my network card is Atheros... Anyway, if you have any solutions to suggest, I'm open -_-'

theanswer94 · Answer

Hello,

The problem is known, it concerns the TCPIP layer that is causing issues. Simply disable it to resolve the problem:

1: Click on the Windows logo in the bottom left,
2: Then on All Programs,
3: Accessories,
4: Hover over Command Prompt, right-click on it and Run as Administrator; the window should darken and it should ask you to continue if you are the administrator of the PC, otherwise, you will need an administrator login and password,
5: Once in the black window (MS-DOS), type this:
netsh int tcp set global autotuninglevel=disabled
Then press the enter key, a message should appear afterwards saying Ok, you have just disabled this TCP/IP layer ...

And for those who have trouble doing the process, send me a private message ONLY with your email address, I will then send you the procedure with screenshots allowing you to follow the steps above!
--
Djiby, IT Support Technician
Only The Strong Will Survive ...

energy8131 · Answer

I may help some, but not all. If your internet connection doesn't work for some reason, it could be that your IP address has changed and that your box no longer recognizes it. Check the settings on that side.

JCQ · Answer

Here is the solution:  1. Open Network Connections, click on the Start button, go to Control Panel, then Network and Internet, then Network and Sharing Center, and finally click on Manage Network Connections.  2. Right-click on the connection, then click on Properties. If prompted for an administrator password or confirmation, provide the password or confirmation.  3. In the Networking tab, double-click on Internet Protocol Version 4.  4. In the General tab, click on: - Obtain an IP address automatically - Obtain DNS server addresses automatically  good luck.

xav1353 · Answer

Sharing the same problem as all of you, I found a few solutions that all worked for me.  First, you can simply switch to Linux which does not cause any problems with the wireless internet connection.  You can also go back to Windows XP.  Or finally, you can simply disable the feature in Vista that disables wireless internet when the computer is in battery-saving mode, so you might have guessed that this solution only works for laptops. This solution has been tested on a custom-made router using the WPA-2 protocol, because on all the others I have never had this problem.  To do this, you go to the start menu and click on Network connections (in French it should be Connexion réseau)  - After that, you enter the properties of your wireless network. You will probably need to provide a password if you are not an administrator.  - Then you click on Configure  - You go to the Power Management tab and uncheck the box that allows Vista to disable the wireless internet when the computer is not plugged in. And there you go.  If that doesn’t work, try turning off the power to the router and the modem to reset it so it gives you a new IP address.   In conclusion, Vista is not very effective; I would love to know who the genius was who invented the option to disable the internet when the laptop is unplugged when it is precisely at those times that we need it.  P.S. If you have another operating system using the connection, you should disable it when you're done, otherwise Vista can be temperamental but that is not confirmed.

cyril · Answer

I think the problem comes from an automatic update of Vista. Either we have to stop them or use the only browser that works with this problem: Safari 3.2.1 because neither Internet Explorer, nor Chrome, nor Firefox work. Only Safari!!!! In any case, that’s the only solution that works for me.

Maminette · Answer

I see that many people are having trouble connecting with Vista, and I'm one of them. Every day, I have to restart the computer and then it works. It's not a solution, but if it can help. Have a nice day.

chize-girl · Answer

I've got a big problem; it's been 3 days already! My computer equipped with Wi-Fi is no longer connecting to my live box. The connection is established, but I can't browse the internet or anything else because in the network configuration, it shows "limited network, local only"! I don't understand, and I can't solve this! Does anyone have a solution, please?

Gornarf · Answer

I don't have Vista, but I have my internet connection!! Happyyy ^^

douny85 · Answer

Hello everyone,  After a week of hassle due to this internet connection problem on Vista despite the general proper functioning of the hardware, modem, etc., I have just found a solution.  Although there may be several ways to get through since each case is different, I wanted to share my experience; it might help someone.  In fact, for me, the problem simply stemmed from Windows Defender. After cleaning up the computer and removing programs that I no longer used (notably Norton), it installed by default, which caused connection issues with Internet Explorer and Firefox.  I called my box's hotline, I tried to navigate through various websites and advice forums, and I attempted all the possible manipulations that were mentioned; I messed up my computer... all for nothing!  In the end, realizing the discreet and insidious presence of Windows Defender and disabling it was a miracle—everything works wonderfully!  It's nice to finally have a fast and decent connection again.  Good luck to you all.

cami · Answer

Hello I just read your comments about Windows Vista. It's my case too; I can't connect to Wi-Fi with Free. However, my PC recognizes Free, and when I try to connect, the response is impossible. I don't know what to do anymore. Thank you for your help. Here is my email address: camimarc@free.fr See you later.

fabrice · Answer

Hi, I had the same problem as you, I could connect to my Livebox and even access its settings but I had no internet access and yet it said I was connected!!! But I found out why, it's because of Internet Explorer, it was misconfigured!!! Here’s how I did it: Right-click on the Internet Explorer icon Click on the Security tab Then select the name of the group you are using: e.g. System Click on Modify then on Permissions for the System! Do this with all your group names and then apply at the bottom right This worked for me right away Good luck to you Fabrice

baba · Answer

get rid of the sp1 pack it's total crap it crashes everything

baba · Answer

Soumia, don't download their damn SP1 pack; it blocks access for IE7 and IE8. Thanks to Microsoft, their updates are so great, and to think they are supposed to be experts, geniuses. It's a joke, yes.

cendrillon · Answer

ok alilou no problem, thanks a lot Mr. Google

anthonycop · Answer

Hello everyone, For me, it's a bit different even though it's still Vista. I can't connect to the internet; it doesn't detect any networks. And when I go to Internet Options, and more specifically to Connections, all the connections have disappeared... And Windows can't do anything. At one point, I even got a message saying that the Rundll32 file wasn't working (or something like that). If anyone has any idea why everything has disappeared and why I can't connect to a Wi-Fi network... Thank you.

scorpionose · Answer

saluty yanpaf I had a big connection problem and I did your workaround and miracle everything came back thank you very much

lilipop · Answer

Hello,  Great, Yanpaf's solution is still working wonderfully, it's excellent A HUGE THAANNNKKK YOUUUU

gapowen · Answer

Hello,  Recently, my computer no longer "recognizes" the network provided by my Darty box, whether via Wi-Fi or Ethernet. I bought LCP cables to avoid the long wires that were cluttering my apartment.   When I go to network sharing center, the line connecting my computer to my provider is green, but instead of recognizing my Darty box and giving me internet access, it says: "unknown network," and I have no internet access.   I followed all the instructions from the website, I opened and entered all the commands we were told to put in "command prompt," etc.   I have a Windows Vista computer, a Darty box, and LCP cables connecting them.

julia · Answer

Hello,  I typed all the commands including the following command:  netsh int tcp set global autotuninglevel=enabled  but it tells me (like it did to Mary) "incorrect parameter"; does anyone know how to reactivate it please? Thank you in advance for your help.

jules · Answer

I'm having trouble connecting to Wi-Fi with my computer (Vista). I can see my network, but it always tells me that Windows cannot connect to my network, and I have the correct security key. If you have a solution, I would be grateful for your help. Thank you.

karlo · Answer

I succeeded by unchecking Internet Protocol Version 6 (TCP/IPv6).

jujufon · Answer

I have the same problem for already 2 months if anyone has the solution please help us.

Djouls_BSOD · Answer

Hello everyone, for my part, the solution was suggested by Internet Explorer, in "Information" under the "Diagnose Connection Problems" button, namely:  "If it is a HTTPS address (secure), click on Tools, then Internet Options, then Advanced and check that the SSL and TLS protocols are enabled in the security section."  I went (on IE) to Tools > Internet Options > "Advanced" tab > Security > check TLS 1.0 (then "apply", "OK" and refresh the page).

No Internet connection with Vista

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