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Problems installing new canon printer

Anonymous user -  
flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   -

Hello, I have a Canon Pixma TS3640 printer that I can't install.

When I go to canon.fr and specify the model, it says 0 drivers available for the Windows 11 operating system.

I also tried the method indicated in the printer manual, but it doesn't work.

If someone could provide me with the drivers or even directly indicate the download link for the drivers, it would really help me.

Thank you

2 réponses

Réponse 1 / 2
MisteryBean Posted messages 8947 Registration date   Status Modérateur Last intervention   1 292
 

Hello,

The driver is likely integrated into Windows or available for download via Windows Update.

Have you tried connecting it to the PC and seeing if the driver installs automatically once detected?

Then you just need to install the necessary software from Canon's support.

PS: If you don't have a USB cable, you should first connect it to your box's Wi-Fi; once that's done, go to "Printers and Scanners" in Windows and click on "Add a printer."
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Réponse 2 / 2
flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Hello

Try following the Canon manual for this model:

https://ij.manual.canon/ij/webmanual/WebGS/WGS2/wgs_start.html?lng=fr&type=setup&area=me&mdl=TS3640&os=a
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