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Install W10 after formatting the hard drive

Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   Ambassadeur -  
Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   -

Hello,

My brother's computer has a problem with Windows 10, so we are thinking about formatting and reinstalling Windows 10.

He tried a reset, but the mouse is no longer recognized; we tried it on other ports and with another mouse, and the same issue persists; it doesn't show up in the device manager.

What would be the simplest method to reinstall Windows 10? I was thinking of formatting the drive and then booting from a USB drive with the Media Creation Tool.

What do you think?

Thanks for your advice.

4 réponses

Réponse 1 / 4
jee pee Posted messages 9405 Registration date   Status Modérateur Last intervention   9 954
 

Hello,

Booting from a USB drive containing the W10 installation is the simplest solution. There's no need to format the disk beforehand; during the W10 installation, we can do it directly. The thing to check is the license. With a digital license, W10 will be activated upon connecting to the internet. In other cases, you need to have the license number.
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Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   71
 

Thank you,

I already have a key with the Media Creation Tool, is that enough?

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jee pee Posted messages 9405 Registration date   Status Modérateur Last intervention   9 954 > Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention  
 

it's a USB key created with Media Control Tool that is necessary, not a key that contains Media Control Tool

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Ulysse5818 > jee pee Posted messages 9405 Registration date   Status Modérateur Last intervention  
 

Yes, created with media creation.

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Réponse 2 / 4
Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   Ambassadeur 71
 

But I think my problem will be the installation with a mouse that is not recognized..
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jee pee Posted messages 9405 Registration date   Status Modérateur Last intervention   9 954
 

You want to reinstall because the mouse is not recognized, assuming it's a software issue. If that is the case, the reinstallation should go smoothly.

If it's a hardware issue, the reinstallation will not solve the problem.

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Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   71 > jee pee Posted messages 9405 Registration date   Status Modérateur Last intervention  
 

Okay, thank you, I will give it a try and I will come back for the next steps.

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Réponse 3 / 4
epango Posted messages 37195 Registration date   Status Membre Last intervention   Ambassadeur 4 270
 

If you haven't done it yet, try Clear CMOS.
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Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   71
 

I will try when I have the computer on hand

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Réponse 4 / 4
Ulysse5818 Posted messages 11289 Registration date   Status Membre Last intervention   Ambassadeur 71
 

Hi, I reinstalled Windows 10 with the existing license key, everything went well and everything is working.

Thank you for your help.
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