Recover a hacked Hotmail account
Solved
Giloulou11
Posted messages
417
Status
Member
-
gascon -
gascon -
Good evening,
My father's Hotmail account was recently hacked, and we no longer have access to it.
I tried to contact Microsoft about this, but they haven't been very helpful.
The problem is that the recovery information (backup email addresses) has been changed so that we can't recover the account, and my father apparently no longer had an active security code, so I can't recover his account.
Is there any other way to recover it, or otherwise to block it to avoid further surprises?
Thank you very much!
My father's Hotmail account was recently hacked, and we no longer have access to it.
I tried to contact Microsoft about this, but they haven't been very helpful.
The problem is that the recovery information (backup email addresses) has been changed so that we can't recover the account, and my father apparently no longer had an active security code, so I can't recover his account.
Is there any other way to recover it, or otherwise to block it to avoid further surprises?
Thank you very much!