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The printer scanner is not working.

Gamajo568356 Posted messages 7 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86300 Registration date   Status Moderator Last intervention   -

Hello

I would like to get a Canon MG 5350 printer working under Windows 11 (printing and scanning)

I installed the printer's Windows 10 driver on a PC running Windows 11.

Printing works but scanning does not.

Is there a supplementary driver that could make the scanner of the printer work under Windows 10?

Thanks

2 answers

  1.
    brucine Posted messages 25314 Registration date   Status Member Last intervention   4 197
     

    Hello,

    The software is no longer compatible with Windows 11.

    Try NAPS2:

    Or the HP app compatible with several other brands, third link:

    All of this, of course, without guarantees; if nothing works, you’ll need to change the printer.

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  2. kaneagle Posted messages 86300 Registration date   Status Moderator Last intervention   14 691
     

    Hello,

    Go to Start
    Select Canon utilities


    Is the Scan utility present?

    0