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Black screen instead of a post

BourrinOman83 Posted messages 245 Registration date   Status Member Last intervention   -  
Radinoz Posted messages 126 Registration date   Status Contributor Last intervention   -

Hello,

I mainly use Instagram (web version) to share my photos.

Here's my problem: with a specific photo, when I post it, a black screen appears in its place with no explanation.

Do you know what this could be, (I’ve never had this issue with other photos or videos)?


1 answer

  1.
    Radinoz Posted messages 126 Registration date   Status Contributor Last intervention   1 172
     

    Hello

    Probably a formatting issue. If it has a .png or .gif extension, re-save it as .jpg

    ;)

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    1. BourrinOman83 Posted messages 245 Registration date   Status Member Last intervention   2
       

      No, it is indeed in .jpg.

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      1. Radinoz Posted messages 126 Registration date   Status Contributor Last intervention   1 172 > BourrinOman83 Posted messages 245 Registration date   Status Member Last intervention  
         

        Did you try with another browser?

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