View original (French)

Application note does not stay open on my iPhone

BarMomo Posted messages 7 Registration date   Status Member Last intervention   -  
BarMomo Posted messages 7 Registration date   Status Member Last intervention   -
This app has not stayed open for more than a month, so I can’t access my notes

HELP Thank you
0

2 answers

  1.
    Panth33ra Posted messages 23238 Registration date   Status Member Last intervention   Ambassador 2 365
     

    Hello,

    If the Notes app doesn’t stay open on your iPhone, turn off iCloud Notes, restart your iPhone, then re-enable iCloud Notes to resync your notes.

    0
    1. BarMomo Posted messages 7 Registration date   Status Member Last intervention  
       

      Thank you. Before doing what you say: “deactivate,” I still need to figure out how, I’m afraid of losing all the notes.

      Thank you for your help.

      0
      1. BarMomo Posted messages 7 Registration date   Status Member Last intervention   > BarMomo Posted messages 7 Registration date   Status Member Last intervention  
         

        Okay I'm starting it!!!

        0
  2. BarMomo Posted messages 7 Registration date   Status Member Last intervention  
     

    I did what you said… but still the same problem… Disappointed… what do you advise me, please? Thank you

    one detail: when I turned off my iPhone / turned it back on and re-added notes I waited a little time. Would that help? Thank you

    very disappointed that I cannot have my many notes

    an update request on my iPhone has been requested for two days. Until now I have not done it, fearing to “shake” something. Do you advise me to do it?
    THANK YOU

    0
    1. Panth33ra Posted messages 23238 Registration date   Status Member Last intervention   2 365
       

      If your iPhone prompts you for this update, the best thing to do is to comply.

      0
      1. BarMomo Posted messages 7 Registration date   Status Member Last intervention   > Panth33ra Posted messages 23238 Registration date   Status Member Last intervention  
         

        Thank you

        tonight I’m doing the update

        tomorrow I’ll redo the recommended procedure for notes

        I’ll keep you posted

        thank you very much

        0