The fingerprint of my Xiaomi 11 Lite 5G Solved

Question

Hello, I have a problem with my phone, I have a Xiaomi 11 Lite 5G and for more than 2 months the fingerprint feature has disappeared. When I go to the security menu, I see that the fingerprint slot is no longer there; it has vanished from my phone. I just updated to MIUI 13 BUT NOTHING WORKS! I have tried multiple times to reset my phone to factory settings, but it doesn't change anything. I tried going to a repair shop but they don’t know either, and when I call the XIAOMI service, they say they don’t know either. I wanted to know if this has happened to any of you and if you managed to fix the problem, how did you do it? Because I found the fingerprint option super convenient. Thank you and have a good day.

MPMP10 · Accepted Answer

Hello,
The bug is being fixed

About two months ago, users in Spain and around the world began to notice that the fingerprint sensor was not functioning as well as we would have liked. As a result, Xiaomi decided to remove the option from the system and prevent its use because no means of correcting the fingerprint in MIUI resolved the issue. This measure was taken to enhance security. If we lost the smartphone with the faults of the fingerprint sensor, we could leave access available with other fingerprints that were not ours.

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Wikermi · Answer

I am exactly in the same situation; I have been looking for an answer for a long time, thank you for this information!

YEO · Answer

I have the same problem with my Xiaomi 11 lite phone, the fingerprint option has disappeared from the settings.

Cyberjohn76 · Answer

Hello, Same for me, mi 11 Lite 5G NE. Fingerprint disappearance for 3 days. I reread the first response, does that mean there's nothing to do and it will never come back?

katamino · Answer

Same for about a week on my Mi 11 Lite 5G running Android 13.0.4 In the phone menu, the biometric fingerprint option has disappeared from the list of 4 unlocking modes.

Wnwwynvio · Answer

Hello, same here, my fingerprint's gone.

After contacting Xiaomi by email, they told me to restore my smartphone to factory settings. Nothing changed. I find that pathetic. I love this unlocking system because some apps offer it, and now the link says that facial recognition is better. Personally, I don't agree.

Rio02 · Answer

Hello, I have the same issue and for now I'm looking for a solution!!!

Priscat · Answer

Hello, my fingerprint doesn't work anymore either... we can't do anything, so I did what I could with my phone, nothing has changed... so frustrating ????.

Eric · Answer

Hello, it is the manufacturer who removed the fingerprint reader due to security issues encountered by various users around the world. We still do not know to this day if there will be an update.

Engy · Answer

Basically, we buy a smartphone because we want the fingerprint for the security of our phone, and then it's removed because their system has a bug.

So the other ways to secure my Xiaomi Lite 11, 5G, will also have a limited lifespan as soon as they encounter a bug? In the end, what will we be left with?

When you see the price of phones... It's a scam...

I buy a car... the braking system doesn't work... oh well, that's not a big deal... basically, that's it...

What are you going to do for us, the users of your brand???

Dom · Answer

Same here, after two months, the sensor disappeared. I brought my phone to Bouygues with no solutions and the employee lost all my photos. I don't know where to recover them after the factory reset. Very disappointed with this Xiaomi 11 Lite 5G phone.

The fingerprint of my Xiaomi 11 Lite 5G

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