Charging issue that stops abruptly
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GENCHAM
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GENCHAM Posted messages 82 Registration date Status Member Last intervention -
GENCHAM Posted messages 82 Registration date Status Member Last intervention -
Hello,
I have a Blackview A60 Pro smartphone running Android 9.
Charging works perfectly from various sources: wall outlet with a USB output, different USB ports from tablets and PCs, car charger...
I recently bought a solar power bank, the Xstorm, and I noticed that the charging automatically stops. I returned the product and got another one of a different brand, a Xmoove with a capacity of 15,000 mAh, and it's the same thing; my smartphone's charging stops automatically whether it is on or off.
Does anyone have any leads to fix this problem? Is there an internal charging configuration in the phone settings somewhere?
Thank you all
Configuration: Android / Chrome 100.0.4896.79
I have a Blackview A60 Pro smartphone running Android 9.
Charging works perfectly from various sources: wall outlet with a USB output, different USB ports from tablets and PCs, car charger...
I recently bought a solar power bank, the Xstorm, and I noticed that the charging automatically stops. I returned the product and got another one of a different brand, a Xmoove with a capacity of 15,000 mAh, and it's the same thing; my smartphone's charging stops automatically whether it is on or off.
Does anyone have any leads to fix this problem? Is there an internal charging configuration in the phone settings somewhere?
Thank you all
Configuration: Android / Chrome 100.0.4896.79
4 answers
Hello, thank you for your contribution.
I don’t understand your question, what old chargers?
My smartphone still charges perfectly well with the entire list mentioned in my initial post and this has been the case since testing the solar battery chargers (mains, USB, car cigarette lighter).
Thank you.
I don’t understand your question, what old chargers?
My smartphone still charges perfectly well with the entire list mentioned in my initial post and this has been the case since testing the solar battery chargers (mains, USB, car cigarette lighter).
Thank you.
Well, I think I've finally found the solution on my own, after two different sellers and a post here :)
It apparently comes down to the power output of the USB cable. Let me explain. On the two previous solar chargers, the USB outputs were 5V/1A or 1W, resulting in a systematic failure to charge after just a few minutes. On the solar charger I'm testing right now, the USB outputs are 5V/2A or 10W. My smartphone's charging stops in the same way with the provided USB cable. However, when I use a cable bought from a supermarket, which I don't remember the specifications for, it works perfectly. I deduce that it is a higher quality cable. I will therefore finish the complete test with the solar charging attempt (tested only with mains charging) and if everything works, I will ask the seller to provide me with a USB cable capable of handling at least 10W for free; otherwise, I will request a refund for the product.
It apparently comes down to the power output of the USB cable. Let me explain. On the two previous solar chargers, the USB outputs were 5V/1A or 1W, resulting in a systematic failure to charge after just a few minutes. On the solar charger I'm testing right now, the USB outputs are 5V/2A or 10W. My smartphone's charging stops in the same way with the provided USB cable. However, when I use a cable bought from a supermarket, which I don't remember the specifications for, it works perfectly. I deduce that it is a higher quality cable. I will therefore finish the complete test with the solar charging attempt (tested only with mains charging) and if everything works, I will ask the seller to provide me with a USB cable capable of handling at least 10W for free; otherwise, I will request a refund for the product.