My PC boots into BIOS with Windows 11

Solved
teide07 Posted messages 95 Registration date   Status Member Last intervention   -  
teide07 Posted messages 95 Registration date   Status Member Last intervention   -

Hello,

My PC, for a few days now, boots into the BIOS ASUS.

How to fix it, I am a beginner and do not speak English.

Thank you for your help

23 answers

  • 1
  • 2
  1. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    Hello,

    What is the model of this ASUS PC? How old is it? Has it been dropped?

    -- If it boots straight into the BIOS, perhaps there are no other possibilities left... or they are broken...?
    -- so check the BIOS in the "Boot Device" column to see what is the first boot device..?

    ... it must be the hard drive... HDD or SSD depending on the type of PC..
    If that is the case, it means the HDD or SSD is not working... Or no longer works.

    - Has Windows 11 ever run on this PC..??

    -- Attaching a clear, legible photo of this BIOS screen could help us assist you.

    0
  2. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    Hello, and thank you

    This PC is an Asus tower S500MC-OG6405012W purchased on 11/27/2002 with Windows 11 originally. It hasn't moved from the desk since.

    It has a hard drive of which I don't know whether it's an HDD or an SSD

    I will check tomorrow by turning it on to see in Boot Device.

    0
  3. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    On the Asus site..https://www.asus.com/fr/displays-desktops/tower-pcs/asus-desktop/asus-s500mc/techspec/

    The model ASUS S500MC-0G6405012W is listed with a date of May 12, 2022 on the site Comparez Malin.... and not 2002

    This PC shipped with Windows 10 Home, so Windows 11 has been implemented since.. guess... since when does it run with Windows 11..?

    Message from Asus: the upgrade to Windows 11 will be available for eligible devices between the end of 2021 and 2022. Availability will vary by device. Some features require specific hardware (see aka.ms/windows11-spec).

    0
    1. brucine Posted messages 25296 Registration date   Status Member Last intervention   4 193
       

      Hello,

      It is possible that it is not the disk itself that is damaged but only its boot sector; there are different ways to check, the simplest being to try to reinstall Windows on it from a installation key (which excludes disk failure if it works).

      There is nothing unusual about a 2022 PC offering the Windows 11 migration by itself if it is compatible; it would have rebooted anyway, at worst by not finding the update of a certain number of drivers without it being a blocking failure.

      0
  4. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     
    Hello.

    Windows 11 was installed during startup and file transfer from the previous PC by a computer repair friend who no longer lives here. I do not have physical software.

    Here are photos of the BIOS up to when Windows starts; I did not see the Boot Device column. I went to Boot Menu and returned with no further results. I exit with F10 to start.

    I will try to send 3 more photos if I can, since I can only post one in the message.
    0
  5. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     
    0
  6. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     
    0
  7. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     
    0
  8. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    Hello,

    OK, very well for the photos. The config seems fine.

    At POST 6, we recognize the NVMe drive (so SSD) and it is well chosen to boot Windows 11 via the "Boot manager"

    At POST 8, you could press F10 to exit the BIOS and boot into Windows...

    From that moment, explain what happens..? and what is displayed..?

    It seems that Windows does not start properly... or not at all..

    Do you have another functioning Windows PC?

    0
    1. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
       

      no, I only have this PC

      0
  9. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    Typo, it's indeed a 2022 purchase. The friend probably migrated to 11 during the PC setup. I don’t remember anymore.

    Since I started having this issue, I do indeed press F10 and click OK to exit, and Windows 11 opens normally.

    The hard drive has only 15 GB out of 475 GB of available space. Is that the problem, or did a Windows update fail to install properly?

    0
  10. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    OK, so Windows 11 isn’t too sick, nor the disk..

    -- Indeed, if you only have 15 GB left, that could be the cause or contribute to it... There isn’t enough free space for updates... or some of your software that needs room for intermediate calculations...

    --- Adding RAM would be quite beneficial for its work...!

    -- There must be something (???) that is saving to the disk and filling it up little by little... Which leads you to this situation today... e.g. backups piling up... or you save everything you find..?

    Do you have any idea about what you keep on your disk..??
    It could also be photos or videos... Cleaning up seems vital for what comes next.

    With your permission, I could briefly look at what is “Suspect” on your disk

    Are there other disks on this PC..?

    Install the utility "TreeSize Free" on your PC to inventory the contents.

    https://www.presse-citron.net/telecharger/utilitaire/disque_dur_cdrom_dvd/treesize.html

    0
    1. jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention   1 932
       

      Hello

      Your M.2 SSD is 512 GB, so unless you have games on it, it’s not normal for it to already be full.

      0
  11. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    Gimp during corrections of photos by rotations, perspectives, becomes very sluggish to display the changes on screen. It used to be much more responsive.

    I had problems with PowerPoint, which did not take into account the display times of certain slides even when pushing them, plus or minus,

    quite strongly.

    There is only one drive on the PC.

    I considered installing a 1 TB drive.

    0
  12. jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention   1 932
     

    check if your disk isn’t too full


    If my answer helped you, click the Thank you button.
    Mark as resolved if your issue is fixed.

    0
  13. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    At the bottom of "TreeSize", I read that free space is 150GB... This is not the same as 15GB... However, we don’t know how it’s distributed..?

    -- We can see that the first three folders already take up a lot of space... There’s probably some tidying up to do inside them...

    -- The folder "DisqueDur" (85GB). What is it..? and the "User" (112GB) folder - it should contain all the files from your work...?

    I suggest sorting out the grain from this disk... by using a chkdsk utility in "Console or Terminal" mode available in Windows...

    -. Command line usage (CMD)

    This method is more powerful and allows adding options for a deeper analysis.

    Steps:

    1. Open Command Prompt as administrator :

      • Press Win + X and select Terminal (Admin) or Command Prompt (Admin).
    2. Run CHKDSK with desired options

      • Automatic check and repair :

        cmd

        chkdsk C: /f /r

        If the drive is in use, Windows will prompt to schedule the check on the next reboot.

      • Deep check (bad sectors) :

        It can take longer.

        • After the check, CHKDSK prints a report in the CMD window. Here are common codes:
          • 0 : No errors found.
          • 1 : Errors corrected.
          • 2 : Cleaning required (unneeded files removed).
          • 3 : Uncorrectable errors (manual intervention needed)

    . When to use CHKDSK ?

    • Slow or crashing disk : Check file errors.
    • Error message at startup : For example, "Disk not initialized" or "Corrupted file".
    • After a system crash : To verify the integrity of the file system.
    • Before a major Windows update : To avoid conflicts.

    7. Alternatives to CHKDSK ..also to be done.

    • SFC (System File Checker) : Checks the integrity of protected system files.

      cmd

      sfc /scannow

    Read carefully or print the result after execution

    0
  14. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    The SSD is labeled 512GB... But the C: drive is seen as 334GB...

    So 178GB are missing... where did they go..?

    I’m willing to accept hidden partitions for system use like the EFI and Recovery, but usually it doesn’t exceed 2GB... There are 176 missing...?

    -- A screenshot of the Disk Management would be welcome to try to understand.

    Obviously, this disk isn’t very large to begin with... but now it’s getting tight..!

    Here is the procedure:

    -. Command line usage (CMD)

    This method is more powerful and allows adding options for a deeper analysis.

    Steps :

    1. Open Command Prompt as administrator :

      • Press Win + X and choose Terminal (Admin) or Command Prompt (Admin).
    2. Launch "Disk Management" not to be confused with Device Manager

    3. a layout of partitions on the disk will appear... Take a screenshot of this part of the screen and paste it here on the forum.

    4. There is a TRICK under there

    0
  15. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    The PC at open this morning ran chkdsk C: /f /r and I didn’t get any result!

    0
    1. jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention   1 932
       
      < p >check your drive with "< strong >CrystalDiskInfo < /strong >"

      < p > < a href="https://www.pcastuces.com/logitheque/crystaldiskinfo.htm" target="_blank" >https://www.pcastuces.com/logitheque/crystaldiskinfo.htm< /a >

      < p > it is a software allowing the user to know the status of his hard drive.
      The status must be blue, otherwise it's not a good sign.
      give the result (color and state) or post a screenshot
      crystalDiscInfo tutorial :

      < p > < a href="https://youtu.be/Ur25P2_jVps" target="_blank" >https://youtu.be/Ur25P2_jVps< /a >

      You also have more detailed results on the number of damaged sectors and the defect percentage of the HDD/SSD.
      < strong >" Hard Disk Sentinel " < /strong >

      < p > < a href="https://www.commentcamarche.net/telecharger/utilitaires/11593-hard-disk-sentinel/" >https://www.commentcamarche.net/download/telecharger-34080185-hard-disk-sentinel< /a >

      0
  16. quentin2121 Posted messages 9011 Registration date   Status Member Last intervention   Ambassador 1 313
     

    Hello,

    To access the disk management in normal mode, right-click the Windows flag in the bottom-left corner and Disk Management, give us its screenshot!


    0
    1. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   6 618
       

      That’s an SSD in there... I have some doubts about the possibility of defective sectors... this PC isn’t reporting a disk error... But only a non-negligible loss of capacity.

      0
      1. quentin2121 Posted messages 9011 Registration date   Status Member Last intervention   1 313 > jeannets Posted messages 28456 Registration date   Status Contributor Last intervention  
         
        0
  17. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    thanks to everyone

    I can’t send the screenshots, it keeps spinning and I can’t stop it, not even with the X.

    For CrystalDiskInfo: I have 97% in blue.

    Disk Management

    Disk 0 Basic: 476.92 GB OSC 475.53 GB 964 and 200 MB Recovery partition

    Disk 1 Basic: 32 MB Bitdefender virtual disk

    0
  18. jeannets Posted messages 28456 Registration date   Status Contributor Last intervention   Ambassador 6 618
     

    Your file might be too large... especially if you use a photo... with millions of pixels..?

    It’s better to take a "Screenshot" and only select part of the screen: the disk management area, that reduces the number of pixels.

    That’s the "Screenshot Tool" a Windows utility, for example like this.

    I see you’re using a "Virtual Disk"... Maybe that’s why there isn’t enough space on the real disk..? What’s this Virtual Disk used for..?

    0
  19. teide07 Posted messages 95 Registration date   Status Member Last intervention   1
     

    We can't attach a file that is too large. I usually use screenshots and just the dimensions I need.

    I don't know what this virtual disk is.

    All my work files are on the file named "Hard Drive"; the files from my old PC were placed there when it started up.

    I saw that my files take up less than 80 GB, so yes I wonder too why this difference with the disk usage, the programs don't take up all that space! I don't see where there could be a duplicate. I deleted temporary files.

    I don't know if it's related but it took a long time to transfer 3 batches of 12 photos at 4 MB each via WeTransfer. Even sending it in 3 parts, it lagged! Same with trying via SwissTransfer!

    I checked with Free to see if there were connection problems because there had been an outage in the afternoon. No incident indicated on the line. Is it related?

    0
    1. Winux01 Posted messages 337 Registration date   Status Member Last intervention   28
       

      Hello,

      The same problem for screenshots, especially for games, when inserting the images directly on CCM doesn’t work; you just need to change the image format with Paint or another program for the image to pass.

      Virtual disk, are you sure? it's not a Windows.old or a copy containing all the useless programs; we need to study what it contains.

      0
    2. brucine Posted messages 25296 Registration date   Status Member Last intervention   4 193
       

      Hello,

      As its name suggests, Bitdefender Virtual Disk is a kind of sandbox of this protection software designed to isolate certain network connections; in any case it weighs only 32 MB and harasses no one.



      Nothing prevents us from attaching several images to the same message.

      The maximum size was discussed in another thread; it is not specified on the forum although it was requested to be specified, it was obtained by trial and error at 2 MB.

      If an image is larger, either as suggested above it is not the one we attach but a screenshot we take which is always smaller, or we reduce it by percentage while preserving proportions with an image editing software until it passes the dreaded size limit.

      0
  20. quentin2121 Posted messages 9011 Registration date   Status Member Last intervention   Ambassador 1 313
     
    In admin CMD mode, in the command prompt:
    diskpart
    list disk
    Give us the result.
    0
  • 1
  • 2