ERROR CODE 0XC8190014 on HP Office Jet 3831
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Redbart Posted messages 21500 Registration date Status Membre Last intervention -
Redbart Posted messages 21500 Registration date Status Membre Last intervention -
Hello,
And I'm sorry for the inconvenience my HP OfficeJet 3831 printer
flashes and the display shows the following messages
ERROR CODE
OXC8190014
HWLMCASTIC_HEAL
I don't understand anything, can you help me
Thank you and sorry for the inconvenience
Configuration: Windows / Chrome 89.0.4389.90
And I'm sorry for the inconvenience my HP OfficeJet 3831 printer
flashes and the display shows the following messages
ERROR CODE
OXC8190014
HWLMCASTIC_HEAL
I don't understand anything, can you help me
Thank you and sorry for the inconvenience
Configuration: Windows / Chrome 89.0.4389.90
2 réponses
Hello,
I think you have an ink cartridge error.
Do you have the original cartridges?
Try this:
1. With the printer turned on, unplug the power cord.
2. Unplug the power cord from the wall outlet.
3. Wait for 60 seconds.
4. Plug the power cord back into a wall outlet, then into the printer.
Try several times if necessary!
Looking forward to hearing from you.
I think you have an ink cartridge error.
Do you have the original cartridges?
Try this:
1. With the printer turned on, unplug the power cord.
2. Unplug the power cord from the wall outlet.
3. Wait for 60 seconds.
4. Plug the power cord back into a wall outlet, then into the printer.
Try several times if necessary!
Looking forward to hearing from you.
