File Save As problem that gets stuck

Good evening @MisteryBean

Sorry for the delay in my response.

After quite a bit of various research, I tried resetting Explorer but I still had that famous freeze problem.

Eventually, I don't know how I intuitively thought it might come from my Quick Access.
I deleted all the references to NAS drives that were currently disconnected.
And there you go, it’s working again, phew!!
So, my problem is solved, and I hope this response can help other internet users in the same situation someday!

Cotp

Hello,

Let's see if the issue is not with the index. Try this:

--> Press Windows + R
--> Type control and hit enter
--> In the top right corner, under View by, select Small icons
--> Click on Indexing Options
--> Click on Advanced
--> Click on Rebuild
--> Click OK to start the indexing
--> Do not touch anything during the indexing process.
--> Once finished, see how it goes

--
Security contributor.

Thank you for your quick response, I'll do that!

By the way, I clicked on Rebuild, but in indexing options, I only had the C drive included in the index.
However, my files are located on another drive (not included in the index).

Well, it's started now, I'll let you know if it solved the problem ;)

RE_

I thought it might be coming from my internal drive. I changed the drive and it's doing the same thing. 

However, my files are on another drive letter (not included in the index). 

Is the HDD partitioned or do you have two drives?
When you changed it, did you clone it or did you do a clean installation of Windows 10?

--
Security Contributor.

Sorry, I wasn't very clear, I admit it.

SSD, letter C Windows 10 64 bits (that one hasn't changed), it's the one included in the file index.

3.5 disk (the one I changed because it was old) (where my data files are placed).

Actually, it's more like 20 seconds (which feels like 40) with "working in progress" displayed, then the folder appears, and if I click save as right after, there are no problems.

OK, what does the reconstruction give? When you want to "save as," is it under C: or the other letter?

--
Security contributor.

I'm a third of the way through the index
it's under the other letter that I want to save...
I'll try saving to C to see.

OK, but wait for him to finish the indexing. It's important to avoid touching the computer while it's running because it significantly slows down the indexing.

ok I'll avoid that then, I'll let you know when it's done

Here's what I see for 20 seconds before the file appears



If I save as again right away it works but if I do it a 3rd time it starts again

Well, I'm halfway there, the rest tomorrow... honestly, I'm stuck (apart from reinstalling Windows :(

it's lagging, it's lagging, sniff

Otherwise, just so you know, it shows Memory Usage 56%
Physical Memory 8.96Gb/15.95Gb (Chrome 700Mb, Dropbox 140Mb, Explorer 86Mb...)
Page File 13.47Gb/17.61Gb
CPU 10%

RE_

Normally, indexing takes about an hour when there are a lot of files; it’s not normal for it to take this long.

Test your hard drives and provide the results (color and status) or post a screenshot: https://forums.cnetfrance.fr/tutoriels-logiciels-et-applis/487485-tester-son-disque-dur-ou-ssd-avec-crystaldiskinfo
A new drive doesn't mean it's in good condition.

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Hi,

OK, thanks for the feedback.

It was indeed an indexing issue, but not the one I was thinking of. ;)

--
Security contributor.