Stuck computer system repair

Tomsros Posted messages 31 Registration date   Status Membre Last intervention   -  
 Anonymous user -
Hello!

Yesterday I wanted to install Windows 10, everything went well, it finished installing, I was on my desktop and I was doing what I had to do.

Then I turned off the computer and when I want to turn it back on it performs a system repair, followed by a diagnostics and finally it asks me if I want to restart or go to advanced options.

If I restart it does the same, if I start in safe mode it’s the same, impossible to do a restore as it can’t find any restore points, unable to downgrade the operating system, that doesn’t work, impossible to reset, ...

I don't know what to do anymore, I searched other forums and they talk about going to F2 or F8 but in any case all the suggested manipulations don't work.

Thank you for your help, Thomas.

5 réponses

Armegal Posted messages 589 Status Membre 102
 
Hello,

Do you have any data on this PC? Backup

It's best to do everything cleanly again.
If Windows 10 was working, it was activated.

https://www.microsoft.com/fr-fr/software-download/home

Run the program. You will lose the data and the installed programs, but your PC will work.

Armegal
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Tomsros Posted messages 31 Registration date   Status Membre Last intervention  
 
Yes, I have data... Photos, videos, etc...
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Tomsros Posted messages 31 Registration date   Status Membre Last intervention  
 
Furthermore, I can no longer access the office, so I cannot launch any programs.
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Armegal Posted messages 589 Status Membre 102
 
To back them up, you need to remove the hard drive and connect it to another PC.
It's not very complicated.
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