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Philips Fransat decoder stuck on channel 0

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Abrarias -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,

I have an issue with my Philips Fransat decoder: it starts up correctly, but I only receive channel 0 (test channel) and I cannot access other channels, whether by pressing the buttons on the remote control or directly on the decoder.

I checked if the card is still valid and it seems to be fine (PC6), I also performed a channel search and the decoder found about 200 channels. I tried navigating through the configuration menus, but nothing works.

If anyone has a solution to my problem, that would be great.

Thanks in advance,

Configuration: Windows / Chrome 77.0.3865.90

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Hello,

    It's not easy, but try this:

    Turn on the decoder, remove the card, turn off and unplug the decoder,
    -gently rub the chip on a piece of clothing,
    -turn the decoder back on, let it fully restart,
    -reinsert the card, perform a factory reset, turn it off,
    -then unplug for 1 to 2 minutes, then plug it back in and reinstall the decoder

    --
    I call a cat a cat *
    *in French in the text
    4
    1. Abrarias
       
      I have already tried, including unplugging and plugging all the cables back in, without success.

      I wanted to do a factory reset, however, the PIN code required is unknown to me. I tried 0000 / 1234 / 1111, but it didn't work (a professional installed the decoder several years ago). Is there a way to force a factory reset without the code?
      0