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Tablet stuck on startup screen

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mythe72 Posted messages 4 Status Membre -  
 Malika123123 -
Hello, I have a DANEW DSLIDE 1015 touchscreen tablet, and it is stuck on the startup screen. I can't do anything, not even turn it off. I'm asking for help if possible, thank you.

Configuration: Windows / Chrome 71.0.3578.98

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Réponse 1 / 1
LePetitChat11 Posted messages 265 Status Membre 43
 
unfortunately this is due to an update ....
You need to reset it so turn it off and press the VOL+ and POWER buttons
Press the VOL- button until "wipe data/factory reset" appears and then press the power button
Press the VOL- button until "yes" appears and then press the power button
Once the procedure is finished, press the power button and your device will restart
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mythe72 Posted messages 4 Status Membre
 
Thanks, a big thank you for the reply. Good evening.
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LePetitChat11 Posted messages 265 Status Membre 43
 
no problem, hoping that what I said worked
1
moi
 
Hello
I have the same problem and it's not possible to turn it off, especially since there is no volume button to carry out the procedure.
Thank you for your help.
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Malika123123
 
It works, I recommend it, it works great!
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