Amazon account locked due to suspicious activity

Aging well: It's preferring the time that remains to the time that passes

Aging well: It's preferring the time that remains over the time that passes

Aging well: It's preferring the time that remains over the time that passes

I think I've found a solution, no message here helped me so here it is:
I had never purchased anything online, I created my account, ordered an item, I received the email confirming that my order was confirmed. One minute later, I receive that infamous email "account blocked suspicious activity". Someone in my household has previously purchased from Amazon so it is not impossible that the delivery address I entered is already in their databases, resulting in suspicious activity, I received that information by email. Or maybe it's because I bought too quickly, the server didn't see me searching for the item because I had done that search the day before. There might be some sort of invisible captcha that monitors how we navigate the site.

I want to clarify that I was not under a VPN, my activity was from home, absolutely nothing abnormal.

I followed the procedure that appeared after I paid for my item, I also received the infamous email "suspicious activity" with the link that led to this page as well, it required adding the information including the one about masking four digits of the card (a photo proof), I uploaded an image saying "I do not wish to provide this information" to check if it was a scam, a robot, or a human behind this email.

24 hours later, I received a second email informing me again that the information provided was insufficient, this email asked me to provide that information by replying directly to the email.

In the meantime, I could log in (I have always been able to) but nothing showed up in "orders", yet according to my bank, I had indeed been charged the amount!

I replied to the second email "I do not intend to provide this information, this email indicates that my order is suspended, my account being suspended I cannot cancel it, yet my bank indicates that I have indeed been charged, resolve this issue or refund me as soon as possible (I indicated the order number that I found in the very first confirmation email)".

6 hours later I received a third email "account reactivity, follow the progress of your order here", the "order" page that was empty now shows my product as if everything is in order. Let's see if I will receive it now.

Conclusion: I have absolutely never provided any proof and especially no photo of anything. I don't believe that my written request to cancel my order has been taken into account, I rather think it is an automatic procedure to check that a human responds to the emails, or that actions related to the email/account are taking place (if not attempts to log into their site), a robot would not be that persistent.

This proves that they were able to verify that I was not committing fraud without providing that information, draw your own conclusions.