Outlook Connection 0x80042109 and 0x80042108 Solved/Closed

Question

Hello,
I have a connection problem with my email accounts on Outlook under Vista. Everything was working fine until I started receiving error messages 0x80042109 for sending and 0x80042108 for receiving.
I tested the incoming and outgoing mail servers of my accounts (Gmail, Free, and Wanadoo) using another computer but on the same Internet connection, and it works fine. I also tried using the same computer (the one having problems) but with a different user, by recreating the email accounts, but I encountered the same issue. In the active Firewall, I can't find anything specific to unblock for email. I'm using Kaspersky Antivirus, which seems fine as well. But maybe there's a magic box to check? There hasn't been any installation on the PC between the time it was working and now. One last point: in the additional settings of my email accounts, under the "advanced options" tab, the port numbers correspond to the PC that is functioning.
Thank you for all your suggestions.

Configuration: Windows Vista Internet Explorer 7.0

cparadis · Accepted Answer

Hello,

same problem as many apparently. I'm with Orange and I don't want to use the Orange email. I've set up my Outlook (on Vista) to receive my Free emails.
I have no problem receiving but it gets stuck when sending. "Outlook cannot connect to the outgoing mail server ... Error 0x80042109)

Thank you for your help.

Smart91 · Answer

Good evening  Try disabling the firewall. This will help determine if the problem is coming from it  Smart -- "If you have no ambitions, you settle on the edge of a fall" (Kundera)

cockpit · Answer

And by disabling the Kaspersky antivirus protection for the messaging, it's the same...

Smart91 · Answer

A random question, what is your ISP?  Below is a link that might help you (I did say might because you have already tested many solutions) https://support.microsoft.com/fr-fr/help/813514/error-when-send-or-receive-email-message-in-outlook-or-outlook-express  Smart -- "If you have no ambitions, you settle at the edge of the fall" (Kundera)

cockpit · Answer

I am with Orange (Wanadoo). I have an address with Gmail (pop.gmail.com and smtp.wanadoo.fr) and two others with Orange (pop.wanadoo.fr and smtp.wanadoo.fr). I tried pinging pop.gmail.com and it works fine, but for smtp.wanadoo.fr and pop.wanadoo.fr, the timeout occurs. I also replaced these addresses with IP addresses in the format xxx.xxx.xxx.xxx, to address a possible DNS resolution issue, but it’s the same...

Smart91 · Answer

I can suggest this solution just in case: increase the server waiting time Tools Menu/Email Accounts/View/Next/Edit/Advanced Settings/Advanced Options Increase the server delay  It's an attempt after all  Smart -- "If you have no ambitions, you settle on the edge of the fall" (Kundera)

cockpit · Answer

Thank you, but it's not better. I'm going to reinstall Outlook...

Smart91 · Answer

OK Keep us posted -- "If you have no ambitions, you settle on the edge of the abyss" (Kundera)

cockpit · Answer

The reinstallation of Outlook didn't help, but I finally found out: it's Kaspersky's firewall that was blocking me! Disabling it doesn't mean my PC is in danger, so that's done...
Thanks for your support, Smart, you were right with your first suggestion: I had tried disabling Vista's firewall, without thinking of Kaspersky's.
--
"Believe in nothing, so you can believe in everything..."

cockpit · Answer

The problem is now resolved.

Smart91 · Answer

Super  Mark the post as resolved. Check the box at the very beginning of the discussion -- "If you have no ambitions, you settle on the edge of the abyss" (Kundera)

ludo · Answer

Hello,
I also have a problem sending emails via Outlook. The identified error is: 0x80042109.

I tried disabling Avast and Kerio Personal Firewall but to no avail.
I also cleared part of my inbox by archiving messages. But now I have an issue, it has increased my archive file (archive.pst) without decreasing the regular file (Outlook.pst). And given the size, I think the problem lies there (1317281KB).
Thank you for your thoughts on this.

Ludo

lulu · Answer

error 0x80042108 with neuf  how to send and receive emails again  thank you in advance

cparadis · Answer

Hello,   thanks for the info, it actually works just as you said. I'm a bit annoyed with Orange because using their email for outgoing mails means that every time I click on a web link in an email, it's my Orange browser that opens!!! However, I don't want to use this browser! To avoid this, I have to copy/paste the web link directly into IE or another browser (hello evolution).  Furthermore, the more you use the Orange browser, the more advertising emails you receive from them!!!! Well thought out!   That was my rant for Sunday morning.  Thanks again for your help.   CParadis

leonor · Answer

Thank you so much Cparadis, I've been stressing over this for a while, and you solved my problem in no time. I'm really relieved. Long live the forums and especially the people who take the time to help, thank you.

Tonio · Answer

It works :)  I just replaced the value 25 with 587 while keeping my ISP's parameters.  Thank you

Natalia · Answer

Like everyone else who spoke up, I was having trouble receiving emails (Neuf webmail).
By changing to 587 and disabling Avast for everything related to messaging, everything works. Thank you so much for all the advice!!!

licinio88 · Answer

tested ok smtp 587 tools\options\ Messaging and email account tab double click on the default account additional settings advanced options tab smtp 25 you change it to 587

smjm · Answer

Thank you, I’m also unblocked. A thousand thanks.

riadlofi · Answer

Hello, I have the same problem on XP.

meshui · Answer

Hello,

after searching online and not finding much, I'm bringing the topic back to the top of the list. I'm getting this same error message with Outlook.

I don't know how to configure my McAfee firewall without completely removing it. Even when I turn it off completely, the message still doesn't send. I deleted my account and set it up again, but that didn't change much.

I also extended the connection time, or I can't remember exactly what it was, but we could add time somewhere and I tested that as well.

Can you please provide more assistance?

luke · Answer

Port 587 is great!

lacteur · Answer

Thank you a thousand times, I changed the value from 25 to 587 and it works wonderfully.....YEAHHH :)

Pauline · Answer

A thousand thanks to you too!!!

fabuleu · Answer

In mailbox settings/internet mail settings/additional settings/advanced options  replace 25 with 587 in outgoing SMTP server  It’s perfect

ordidan · Answer

Thank you for this information about SMTP 587, and regarding the Orange browser, it may just be a question of you using Orange as your default browser. Change your browser to IE.

facab · Answer

Thank you, the 587 is great. But why?

Outlook Connection 0x80042109 and 0x80042108

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