unable to delete Google account Solved

Question

Hello,

I have a Motorola Moto G3 (2015), and due to the error 495 on the Google Play Store, I need to remove my Google account. The phone says "your administrator does not allow this modification."

How can I delete my account?

Thank you in advance.

Configuration: Linux / Firefox 57.0

arkipov · Accepted Answer

You need to disable the screen lock (by PIN in my case).

Bobby2Dallas · Answer

Why not look for a solution on Google? It's full of that kind of tip. In the Android settings, there are Google accounts. You need to select it and delete it.

nitroshima · Answer

I have the same problem. Unable to delete the account...

VincentVolta · Answer

Remove permanently? Or disconnect the Google account from the device?

VincentVolta · Answer

I suppose it's about removing a Google account from an Android if that's it:

Open the gear (settings) but it depends on the versions and models

The word to look for is "account"

Google

Options (3 vertical dots)

Remove account

VincentVolta · Answer

Hello, hello, this is Earth

It would be great to have more feedback on CCM and to mark it as resolved if that's the case for future readers...

If I understand correctly, the trick is to remove the password or pattern that locks the smartphone... is that right? Otherwise, I wrote how to completely remove a Google account or another one from an Android, but if I understood correctly, it's while trying to do that that the error message appeared....

VincentVolta · Answer

Yes, it’s true that saying to search on Google or another search engine... This is normally what we do first... It’s not smart to write that indeed... I agree with @Lola...

In any case, for me it wasn’t clear; by the way, we can convey a message/be understood without it being well-written... I understood it as the Gmail address or addresses that were connected displaying an error message when trying to acquire the app on the Play Store...

(For future readers)
I’ve encountered error messages several times, and I disconnected the Gmail in disbelief, then restarted the device and it was resolved.
Then I reconnected the Gmail, of course.

Unable to delete Google account

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