How to uninstall the Family Link app?

Solved/Closed
mano8076 Posted messages 1 Status Membre -  
 050607 -
Hello

My son got his first smartphone (or rather his first mobile phone) for his 13th birthday. Having little trust in the internet, I installed the Google Family Link app on our phones to monitor his beginnings.
But I realized that it was a load of crap and now my son can't do anything because it blocks everything.
I decided to delete his Gmail account, the family group, and to remove the apps from our phones. On mine, everything has been uninstalled properly, but on my son's, it's impossible!! The app is set as an administrator and I can't even reset it to factory settings. So everything is blocked: to access Google Play, it asks for my son's Gmail account login, but that has been deleted, it's impossible to recover it and impossible to create a new one....
I'm sending you the screenshot so you can help me because my kid is really upset now, he can't download his favorite games
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10 réponses

Lekium
 
Hello everyone. To remove Family Link.
Go to your child's phone. In Family Link, at the top right, there are three dots: account info.
Inside, at the bottom, there is an option to remove the account. It will ask you for your own Google account control password.
And there you go, once the account is deleted, you can uninstall the app.
680
Ccile
 
Hello, I have the same problem as the mom, but since the account is blocked, the Google Store doesn't work either, so the Family Link app is also unusable to deactivate it.
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