Unable to create a new folder

Good evening

I figured this method would eventually arrive, but I have a gaming computer with big games and several software programs, so if I understand correctly, I will have to reinstall everything, but the data will be kept?

we will go through all the operations I believe haha:

try a system restore to set the system to a state it was in on a previous date:

press the WINDOWS + R keys, type the command rstrui, then click Next on the new window and choose a restore point from a previous date, then follow the steps to start the system restore.

I used the registry correction option but nothing happened.

Good evening

For me, the issue only went away with the PC reset (back up all your files on an external hard drive or something).

Hello

I have done several cleanups with CCleaner but it hasn't improved at all
problem

Use the registry correction option, sorry, I forgot to specify.

Follow this tutorial for that:

https://forums.cnetfrance.fr/tutoriels-windows-7-8-et-autres-sytemes/406605-eliminer-les-erreurs-du-registre-windows-avec-ccleaner

my PC wasn’t programmed for that, I have no dates for the restorations.

We're going to attempt a system repair.

Sorry for testing the manipulations case by case, but I'm working towards the more sophisticated methods, so I'm proposing a low-level solution that could resolve the issue and depending on that, I'll move towards a more radical solution.

For the system repair, follow case n°2 of method 1 from this link:

https://lecrabeinfo.net/reparer-windows-10-sans-perdre-ses-donnees.html

By selecting "keep my files".

So, a word of caution: this restores the system settings to their defaults, factory settings, so to when the device was first used, and uninstalls all third-party applications (installed by you). However, it keeps your files and your session(s).

But as a precaution, I advise you to back up your personal data before starting (USB flash drive, external hard drive).

And as stated in the link, if you wish to keep the third-party software to avoid having to reinstall it after the repair, follow method 2

This involves creating a installation media (USB flash drive or DVD), to deploy a windows 10 installation program, which will contain a repair option. For this, you will need a USB flash drive with at least 4GB of storage space, which should be reserved only for this purpose.

I highly recommend this latter method, in case the first one causes the system to crash, in which case you won't be able to access the system to create this installation media.

Unless you have a second PC running windows 10 ;)

Well, given the issue, I think you or someone who used this PC may have touched the registry. Or it could be due to an update that failed.

Yes, the data will be preserved, but as I mentioned, just to be safe, back them up anyway, because it's not guaranteed that they will be saved.

I wanted to avoid getting to this point; it's silly, it's true, for a poor little mistake, but since we've touched the registry, we might as well reset it by doing a refresh.

Once again, save your data, everything related to games, etc.
But after that, there’s no guarantee that everything will work again (that the games, once reinstalled, use the saved data correctly), but at least you'll have your system settings refreshed.

There is an APPDATA folder on your PC that may contain some of the data, so make sure to back it up as well.

But we will still attempt a repair before using the big guns; for that, create, as I said, a USB stick or a DVD (preferably a stick) for reinstallation. It will contain a repair tool.

That way, if the repair crashes the PC, you will still have the stick to perform a reinstallation or refresh.

ok cool, thanks I'll check it out for the manipulation

Hello,

I forgot a procedure that might solve your issue if you haven't already tried it (before carrying out the reinstallation procedure):

Right-click on the WINDOWS logo -->
Command Prompt (admin)

type the command sfc /scannow

Let the operation complete and let me know what appears.
Then restart the PC and see if that resolves the issue.

Good evening

PROBLEM solved, I did a reset of the PC and everything is working again, thank you for your help

Good evening, I am contacting you because for the past few days I have had "cmd" appearing when I right-click on the desktop. This "cmd" does not lead anywhere, so I would like to remove it but I don’t know how to do that. I am therefore asking for your help.

or

https://image.noelshack.com/fichiers/2017/08/1487701130-kyerza2vapuooq5zrumc8gwsina9miktzdmhvouvg1mwnktvghfe7j1pys6gwxrp-sans-titre-s.png

Thank you in advance for your help.