Red and white cross on file or folder icons in Windows 10
Diego_36
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Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Modérateur, Contributeur sécurité Last intervention -
Hello,
My PC has been upgraded to the new version of Windows 10 following a repair by Asus, and I have a big issue!
In the lower left corner of the icon representing my folders or files, I either have a green check mark or a red and white cross.
For the files or folders with a green check mark, everything works normally.
However, for the files and folders with the small red and white cross, I have a big problem.
The icon says: Availability Status: Error.
When I try to modify data on a Word or Excel file, for example, a bar with a red cross tells me:
Download blocked - We encountered a problem with this file and we cannot save any new changes.
I insist, this small red and white cross appears for a large number of the icons of my files as well as those of my folders.....
Someone told me it might be a synchronization issue with OneDrive, although I don't wish to use it....
But this person couldn't explain how to remedy the problem.
Thank you for helping me by specifying the steps to follow, as I am not a specialist in IT on the other side of the mirror....
Help!
Configuration: Windows / Internet Explorer 11.0
My PC has been upgraded to the new version of Windows 10 following a repair by Asus, and I have a big issue!
In the lower left corner of the icon representing my folders or files, I either have a green check mark or a red and white cross.
For the files or folders with a green check mark, everything works normally.
However, for the files and folders with the small red and white cross, I have a big problem.
The icon says: Availability Status: Error.
When I try to modify data on a Word or Excel file, for example, a bar with a red cross tells me:
Download blocked - We encountered a problem with this file and we cannot save any new changes.
I insist, this small red and white cross appears for a large number of the icons of my files as well as those of my folders.....
Someone told me it might be a synchronization issue with OneDrive, although I don't wish to use it....
But this person couldn't explain how to remedy the problem.
Thank you for helping me by specifying the steps to follow, as I am not a specialist in IT on the other side of the mirror....
Help!
Configuration: Windows / Internet Explorer 11.0
After that, they promote their products.