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HDMI remains displayed in the middle of the screen

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Tom59300va Posted messages 6 Status Membre -  
Tom59300va Posted messages 6 Status Membre -
Hello,

On my Samsung UE48JU6400 TV, there's a band that says (HDMI1/DVI) which stays displayed in the middle of the screen and won't go away, making it difficult to watch TV. I've had this TV for 4 months and this is the first time I'm facing this issue. Has anyone encountered this same problem and how can it be resolved?

Thank you.

1 réponse

Réponse 1 / 1
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 198
 
Hello,
You can try to do a reset (return to factory settings) but you'll have to redo the entire setup.

--
I call a spade a spade *
*in French in the text
1
Tom59300va Posted messages 6 Status Membre
 
Thanks Andy, it's sorted out; I was able to watch the soccer last night in good conditions, phew :)
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Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 198
 
But you're welcome and enjoy the matches.
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davidcybe
 
Hello, I have the same issue, what is the solution then? Thank you in advance.
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Tom59300va Posted messages 6 Status Membre > davidcybe
 
Hello Davidcyb, it was 3 weeks ago so I don't remember exactly, but I must have gone into settings and went to "restore default settings."
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