Display on Sony Bravia TV

Good evening,

I didn't have the problem, and then suddenly the bar at the top of the screen on my HDMI inputs refuses to go away....

Have you found a solution?

Thank you,

I found something! The black banner will always be there when you switch sources and when you exit a settings menu on the TV, but it will stop appearing with each window switch.

- Press the "home" button on the remote
- Scroll all the way down and press "settings"
- Do not press "system settings" but "customer support" below
- Go down one level and click on "external inputs"/"show audio/video presets"
- There, replace all the "always" with "auto"

Hello!
Having just acquired this (huge ^^) television, I had the issue of the gray band that wouldn’t go away..
After numerous searches online (ps: the Sony website provides no information), I ended up doing a Factory Reset

So:
Menu/Settings/Adjustments/Factory Reset

It erases all the settings, but the bar disappears properly

That’s it!
Have a good evening!

Hello
Well, I have no answer to give, but I have the same problem.
So if you found something or if someone has the answer, I’m interested
Thanks in advance
Michael

It doesn't work :(

Sony is experiencing a loss of quality; I also have 2 bars that are always present, one on the left in green... vertical, and one at the bottom of the screen from time to time...
Sony seems to say that this is normal; I have a Sony Bravia 40PC, model KDL-40VE5.
I will pursue them................
Sony has become low-end, even crap....... compared to its competitors.

Hello, I just had the same issue there, if someone has the solution it would be cool to reply to me by email ***@*** impossible to make my top bar disappear.

You just need to press the i+ button on the remote control.