I can't hear my correspondent. Solved

Question

Hello, The ringtone works but I can't hear my correspondent while he can hear me?? Please, a comment thank you   Configuration: Windows 7 / Firefox 41.0

baladur13 · Accepted Answer

Hello
If your phone is connected to a box (internet phone), reset the box by cutting its power supply for about ten seconds.
After the box returns, try your phone again.

--

 Very difficult to catch a black cat in a dark room.
 Especially when it's not there...

airev · Answer

Hi,
what are you talking about?
your intercom, your satellite phone, cellphone, cordless or landline, and what model, or Skype on your phone or computer or tablet, Hangout, telepathy? etc.....

(telepathy, I know it's sarcastic,,, but I couldn't help it)

geraldine101 · Answer

I am talking about my Gigaset A520 landline phone, thank you.

baladur13 · Answer

Is your phone a model with a single handset?
Is this problem new, or has this phone worked without issues before?

Despite the failure, I advise you to try turning off the power to the box again... wait a minute before turning it back on, you never know...

also see http://www.bbox-forum.net/t6129-telephone-sonne-bien-mais-pas-de-voix#70316
and as a last resort, contact your phone operator...
--

 Very difficult to catch a black cat in a dark room.
 Especially when it's not there...

airev · Answer

Good evening,
Find another loan phone (friend or neighbor) to run a test,,, if the loan phone works, then it's your Gigaset A520 phone that's malfunctioning.

If the loan phone has the same problem, then it's your box.

At least you'll know the source of the problem.

Best regards

I can't hear my correspondent.

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