Super EuroMillions Winner
Solved
MCG
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Joeno -
Joeno -
Hello,
I subscribed to Super Gagnant Euro Million because the saleswoman (on the phone) assured me that there was no subscription. Seeing that it was useless in the first month, I wanted to cancel. That’s when I discovered that there was a 3-month subscription. The saleswoman lied to get this contract. How can I cancel anyway?
Thank you in advance
MCG
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I subscribed to Super Gagnant Euro Million because the saleswoman (on the phone) assured me that there was no subscription. Seeing that it was useless in the first month, I wanted to cancel. That’s when I discovered that there was a 3-month subscription. The saleswoman lied to get this contract. How can I cancel anyway?
Thank you in advance
MCG
Configuration: Mac OS X Snow Leopard (10.6.8) / Safari 5.1.9
34 réponses
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Hello,
I don't think this company is a scam. The fact of being in a group seems to increase the chances of winning. However, the winnings are divided by the number of participants, which ultimately makes the gain very minimal and the investment therefore not very profitable. I have therefore chosen to disengage.
For your information, I unsubscribed using my legal withdrawal period of 14 days.
I simply sent a registered letter with acknowledgment of receipt very quickly (you must not exceed the 14 legal days, so the sooner the better)
Then, I received a confirmation of the cancellation and a refund of 49.90 euros to my credit card.
The text of my letter was:
I hope this helps some of you who change your mind and wish to disengage.
After the withdrawal period, the only option is to block the credit card in order to have a new one reissued.
Good evening
Francoise
I don't think this company is a scam. The fact of being in a group seems to increase the chances of winning. However, the winnings are divided by the number of participants, which ultimately makes the gain very minimal and the investment therefore not very profitable. I have therefore chosen to disengage.
For your information, I unsubscribed using my legal withdrawal period of 14 days.
I simply sent a registered letter with acknowledgment of receipt very quickly (you must not exceed the 14 legal days, so the sooner the better)
Then, I received a confirmation of the cancellation and a refund of 49.90 euros to my credit card.
The text of my letter was:
(First Name and Last Name)
(your postal address)
Customer ID: (your customer ID received by email or mail)
Reference Registered Letter AR: (registered number)
SDUB
Supergagnant Service
11 rue Tronchet
75008 PARIS
On (date of the day)
Subject: withdrawal
Dear Sir or Madam,
On (date), you contacted me on my mobile phone to offer me a distance contract for your "supergagnant" services.
As provided for in Article L221-18 of the new Consumer Code, "the consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a telephone solicitation or off-premises, without having to justify their decision"
I therefore wish to exercise this right and withdraw from my distance purchase made through telephone solicitation.
Consequently, I ask you to refund me promptly the sums I have already paid, namely 49.90 euros. Furthermore, this withdrawal removes any contractual relationship between us and implies the absence of any subsequent debit or payment.
Thank you for taking note of the exercise of my right of withdrawal, and please accept, Sir or Madam, the expression of my distinguished greetings.
Sincerely,
(First Name and Last Name)
(Signature)
I hope this helps some of you who change your mind and wish to disengage.
After the withdrawal period, the only option is to block the credit card in order to have a new one reissued.
Good evening
Francoise
Hello,
You need to read
https://www.supergagnant.com/mentions-legales
The mention of the contract is clearly written in black and white.
The only solution is to block the card, it can no longer be charged.
You need to read
https://www.supergagnant.com/mentions-legales
The mention of the contract is clearly written in black and white.
The only solution is to block the card, it can no longer be charged.
Hello, the company SuperGagnant contacted me and sent me a proposal via email (of course, I did not give them my address and especially not my credit card number)
I have to say their principle is brilliant and very profitable... FOR THEM!!!
Here is their proposal in numbers:
SuperGagnant offers you 100 flash tickets and one personal ticket for about €12.50 instead of €250. First of all, know that the FDJ does not sell its tickets at a discount, whether you play 1 or 1000, the price of the ticket is non-negotiable as it is the state that sets the price.
How does it work? The 100 flash tickets are resold to 149 players because you play in a group of 150.
So your winnings on the flash tickets will be shared by 149 OTHER PEOPLE. If you win one day
€1,500,000 :) in reality, you will only receive... €10,000 :( (€1,500,000 ÷ 150)
So, it’s an estimate, if you are lucky enough to win on 100 tickets 1 at €50 and 3 at €200 which is not bad, your real winnings will be €4.33.
But the strongest thing is that it is THEY THEMSELVES who collect your winnings and that on the 101 tickets per week, you have no "m'y millions" code, so if any of your tickets (including your personal one) has a winning m'y million code, it will automatically be collected by the company.
In summary, each group gives them €7,485 per month (150×€49.90); they spend €2,500 on EuroMillions tickets
(400 flash tickets per month × €2.50 + 4 personal tickets × €150).
So for every 150 people signed up, they make a net profit of €4,985 per month (your winnings are paid by FDJ) PLUS the 1,000 M'Y MILLION codes that you offer them per month (400 flash + 4 personal tickets × 150 players)
SUBSCRIBE ; )
I have to say their principle is brilliant and very profitable... FOR THEM!!!
Here is their proposal in numbers:
SuperGagnant offers you 100 flash tickets and one personal ticket for about €12.50 instead of €250. First of all, know that the FDJ does not sell its tickets at a discount, whether you play 1 or 1000, the price of the ticket is non-negotiable as it is the state that sets the price.
How does it work? The 100 flash tickets are resold to 149 players because you play in a group of 150.
So your winnings on the flash tickets will be shared by 149 OTHER PEOPLE. If you win one day
€1,500,000 :) in reality, you will only receive... €10,000 :( (€1,500,000 ÷ 150)
So, it’s an estimate, if you are lucky enough to win on 100 tickets 1 at €50 and 3 at €200 which is not bad, your real winnings will be €4.33.
But the strongest thing is that it is THEY THEMSELVES who collect your winnings and that on the 101 tickets per week, you have no "m'y millions" code, so if any of your tickets (including your personal one) has a winning m'y million code, it will automatically be collected by the company.
In summary, each group gives them €7,485 per month (150×€49.90); they spend €2,500 on EuroMillions tickets
(400 flash tickets per month × €2.50 + 4 personal tickets × €150).
So for every 150 people signed up, they make a net profit of €4,985 per month (your winnings are paid by FDJ) PLUS the 1,000 M'Y MILLION codes that you offer them per month (400 flash + 4 personal tickets × 150 players)
SUBSCRIBE ; )
Very clear!
Thank you for taking the time to explain the scam so well.
Not only does each group leave them with a comfortable margin, but the number of groups must also be considerable.
I was contacted as well, and they managed to pique my interest (I provided lots of information: first name, last name, email address, and postal address) but sensing the scam through their insistence (that I make an immediate decision) and methods (asking me to provide my banking details over the phone), I refused to give more information and pretended there was an "emergency" to hang up the phone and stop the communication.
They sent me two emails:
1) titled "Your registration with SuperGagnant" where they explain that I am indeed registered at my request (!) and inviting me to click on a button "I sign and I agree" which would correspond to my electronic signature of this contract/registration. Naturally, I DID NOT CLICK ON THIS BUTTON. However, I clicked on a line in this message supposedly allowing me to download a withdrawal form. Obviously, the link (which I copied) leads nowhere: "x-webdoc://EE8F74FD-B88E-472E-86A5-0BF97B5D4B61/docs/formulaire-retractation-fr.pdf".
2) titled "Payment for your game bet" in which they invite the person to pay their subscription of €49.90. Obviously, one should not click on the indicated button.
I would like to know what type of action we can/should take to report this practice to an appropriate authority in order to put an end to such practices.
Thank you for taking the time to explain the scam so well.
Not only does each group leave them with a comfortable margin, but the number of groups must also be considerable.
I was contacted as well, and they managed to pique my interest (I provided lots of information: first name, last name, email address, and postal address) but sensing the scam through their insistence (that I make an immediate decision) and methods (asking me to provide my banking details over the phone), I refused to give more information and pretended there was an "emergency" to hang up the phone and stop the communication.
They sent me two emails:
1) titled "Your registration with SuperGagnant" where they explain that I am indeed registered at my request (!) and inviting me to click on a button "I sign and I agree" which would correspond to my electronic signature of this contract/registration. Naturally, I DID NOT CLICK ON THIS BUTTON. However, I clicked on a line in this message supposedly allowing me to download a withdrawal form. Obviously, the link (which I copied) leads nowhere: "x-webdoc://EE8F74FD-B88E-472E-86A5-0BF97B5D4B61/docs/formulaire-retractation-fr.pdf".
2) titled "Payment for your game bet" in which they invite the person to pay their subscription of €49.90. Obviously, one should not click on the indicated button.
I would like to know what type of action we can/should take to report this practice to an appropriate authority in order to put an end to such practices.
Hello. I signed up at the beginning of October, and the person who registered me over the phone assured me that there would only be one deduction of €12.65 for 100 grids. So, I signed up, and two days later, I was informed that it was a scam. I immediately called the person who signed me up. I expressed my intention to unsubscribe. So, they unsubscribed me. However, at the end of the month, I noticed a deduction of €49.90. I called them back and learned that I had been locked into a 3-month subscription. I lost it! They sent me on a series of steps via mail, email, etc. which I did right away. In the second month, they deducted €41.31; I called them again, and they told me that they would refund my money at the end of the 3 months. Today, at the end of the 3 months, they are not refunding me but are charging me again €48.90. I got angry on the phone, but it's always the same story; they keep passing the buck. Who could I contact and what number please to finally get my refund?
This company sells a service while lying about the content. I want to take legal action against them. If you are in my situation, join me! United we stand! They charged me 150 euros in total for nothing, and I didn't even receive the grids to play, just the first month, and to win 50 cents while paying 50 every month—what's the advantage? On the phone, they said that 150 people formed a group and that we each had 100 flash grids, and they weren't the same. In the end, we share 100 flash grids among 150 people—how can you expect to win? Join me, and let's take action against them. We can't let them line their pockets at our expense!
Scams and lies.
It is very easy to call them, but no call is taken into account. They say yes yes to everything on the phone but never follow up...
They charge €49.90 from the very first day of membership. You need to block the card with the bank immediately.
If you report the scam to the bank, the bank will refund you.
Do not hesitate to go to the gendarmerie or police station to report it.
The gaming company refunded me in full after one month of membership.
You can contact me by message if you need help. I was refunded the day after my action.
It is very easy to call them, but no call is taken into account. They say yes yes to everything on the phone but never follow up...
They charge €49.90 from the very first day of membership. You need to block the card with the bank immediately.
If you report the scam to the bank, the bank will refund you.
Do not hesitate to go to the gendarmerie or police station to report it.
The gaming company refunded me in full after one month of membership.
You can contact me by message if you need help. I was refunded the day after my action.
Hello,
I just saw your comment. How did you manage to get a refund? Unfortunately, I am one of the people who got scammed; I was also told it was a trial offer and that it was only for one draw, and in the end, I have a subscription of 50 euros a month to deal with. This situation makes me feel sick to my stomach.
I just saw your comment. How did you manage to get a refund? Unfortunately, I am one of the people who got scammed; I was also told it was a trial offer and that it was only for one draw, and in the end, I have a subscription of 50 euros a month to deal with. This situation makes me feel sick to my stomach.
Of course it’s a scam.
It’s completely mathematical.
You will win more often (assuming they actually pay out the winnings, which is far from guaranteed), but peanuts, and never more than your stake.
Otherwise, I would be betting 10,000 euros every week and I would be rich, and the French lottery would have gone bankrupt a long time ago.
Stop dreaming and getting scammed by these companies that win, every draw, with what you pay them.
And any speech or message that says otherwise is written by these crooks. Otherwise, there wouldn’t be just one message, but hundreds praising the method, since everyone wins equally. So there should be hundreds of winners like mycuby06 who got 350 euros....
It’s completely mathematical.
You will win more often (assuming they actually pay out the winnings, which is far from guaranteed), but peanuts, and never more than your stake.
Otherwise, I would be betting 10,000 euros every week and I would be rich, and the French lottery would have gone bankrupt a long time ago.
Stop dreaming and getting scammed by these companies that win, every draw, with what you pay them.
And any speech or message that says otherwise is written by these crooks. Otherwise, there wouldn’t be just one message, but hundreds praising the method, since everyone wins equally. So there should be hundreds of winners like mycuby06 who got 350 euros....
I can't be a bad loser, I don't play ;-)
I'm just logical and cautious.
And under no circumstances do I subscribe to anything as a result of a cold call.
If I'm interested, I search on Google and I can compare.
As for whether it's a scam or not: follow this link from the Facebook page of 60 million consumers, it settles the debate once and for all:
https://www.facebook.com/60millionsdeconsommateurs/posts/586391741527707
Or type "supergagnant euromillions" on Google and count the number of positive messages against the number of complaint messages indicating a scam (about 1/100). That says it all.
Just when these tricksters call me to offer their scam, while I'm registered on Bloctel, I file a complaint (that's done) and I unmask them behind their shell companies, having all the technical means to do it quickly. This allows me to launch a targeted action, and my gut tells me that the tax authorities might be interested very soon in their little business in addition to consumer fraud prevention.
I wouldn't be surprised if there is a little raid at 11 Tronchet Street, in the 8th, or even
in apartment number 24, Brussels street in the 77, and not to rent a VTC or go to Disneyland just next door, if you know what I mean....
I'm just logical and cautious.
And under no circumstances do I subscribe to anything as a result of a cold call.
If I'm interested, I search on Google and I can compare.
As for whether it's a scam or not: follow this link from the Facebook page of 60 million consumers, it settles the debate once and for all:
https://www.facebook.com/60millionsdeconsommateurs/posts/586391741527707
Or type "supergagnant euromillions" on Google and count the number of positive messages against the number of complaint messages indicating a scam (about 1/100). That says it all.
Just when these tricksters call me to offer their scam, while I'm registered on Bloctel, I file a complaint (that's done) and I unmask them behind their shell companies, having all the technical means to do it quickly. This allows me to launch a targeted action, and my gut tells me that the tax authorities might be interested very soon in their little business in addition to consumer fraud prevention.
I wouldn't be surprised if there is a little raid at 11 Tronchet Street, in the 8th, or even
in apartment number 24, Brussels street in the 77, and not to rent a VTC or go to Disneyland just next door, if you know what I mean....
Do you regret your 3-month subscription to supergagnant? Don’t panic. You've lost 3 x €50 and are probably going to win almost nothing, get used to it, for the contractual 3 months it's done, unless you have nothing else to do than to rally legal authorities, consumer associations and all that, it might keep you busy for a while and cost you an arm and a leg.
As for canceling at the end of the first 3 months, your foolish servant easily obtained written confirmation via email when I realized that it didn’t cost €50 for 3 months but €50 per month, and that the winnings were less than €1 per draw. Do the math, €46 burnt each month. Obviously, I still have some chances before the deadline, but the pooled stakes smooth out the odds of losing and winning, we are approaching constant loss, which is normal with gambling.
It's still a pretty fun way to be the generous taxpayer, if that can console you. Paying fines is quite amusing, or giving money to FDJ, but the best is still donating to charities, at least you know how the dough is used.
I'll try to remember to do a wrap-up here when it’s all over.
As for canceling at the end of the first 3 months, your foolish servant easily obtained written confirmation via email when I realized that it didn’t cost €50 for 3 months but €50 per month, and that the winnings were less than €1 per draw. Do the math, €46 burnt each month. Obviously, I still have some chances before the deadline, but the pooled stakes smooth out the odds of losing and winning, we are approaching constant loss, which is normal with gambling.
It's still a pretty fun way to be the generous taxpayer, if that can console you. Paying fines is quite amusing, or giving money to FDJ, but the best is still donating to charities, at least you know how the dough is used.
I'll try to remember to do a wrap-up here when it’s all over.
Hello everyone, and thank you for all this very useful information…
I have also just fallen victim to this scam and I am getting ready to send the registered letter mentioned earlier in the forum.
I just wanted to ask you a question: in the email I received from SuperGagnant, the right of withdrawal is expressly mentioned and there is a link provided to download the withdrawal form.
I will skip the fact that clicking on this link results in "This site is inaccessible Unable to find the DNS address of the server docs. Perform a Google search on docs withdrawal form. ERR_NAME_NOT_RESOLVED”…
I still managed to download the form by searching on the internet, and I would appreciate it if you could let me know what you think, namely: would their form be sufficient to obtain contract cancellation + reimbursement? Wouldn't we risk, by using the letter above (which I prefer, of course, in terms of clarity and format), being denied (from a legal point of view, of course) the withdrawal request (+ reimbursement), on the grounds that their form was not used?
Here is the text of the form:
WITHDRAWAL / TERMINATION FORM
I, the undersigned, Mr./Mrs.:
Date of birth:
Postal address:
Customer number:
Phone number:
Email address:
Wish to terminate my participation in the SuperGagnant club starting today, with the postmark as proof, or following the date of sending the email to info@supergagnant.com.
The signature of this form results in an immediate termination of the contract signed between SDUB SARL, the company operating the website www.supergagnant.com and the customer mentioned above if he/she is within his/her withdrawal period.
In the event that the customer is in the midst of a game period, the termination of the contract will take effect after the end of the 3rd game period, as stipulated in the general terms of sale.
Date:
Signature:
Thank you very much for your answers.
Comment on Volturno's response.
I have also just fallen victim to this scam and I am getting ready to send the registered letter mentioned earlier in the forum.
I just wanted to ask you a question: in the email I received from SuperGagnant, the right of withdrawal is expressly mentioned and there is a link provided to download the withdrawal form.
I will skip the fact that clicking on this link results in "This site is inaccessible Unable to find the DNS address of the server docs. Perform a Google search on docs withdrawal form. ERR_NAME_NOT_RESOLVED”…
I still managed to download the form by searching on the internet, and I would appreciate it if you could let me know what you think, namely: would their form be sufficient to obtain contract cancellation + reimbursement? Wouldn't we risk, by using the letter above (which I prefer, of course, in terms of clarity and format), being denied (from a legal point of view, of course) the withdrawal request (+ reimbursement), on the grounds that their form was not used?
Here is the text of the form:
WITHDRAWAL / TERMINATION FORM
I, the undersigned, Mr./Mrs.:
Date of birth:
Postal address:
Customer number:
Phone number:
Email address:
Wish to terminate my participation in the SuperGagnant club starting today, with the postmark as proof, or following the date of sending the email to info@supergagnant.com.
The signature of this form results in an immediate termination of the contract signed between SDUB SARL, the company operating the website www.supergagnant.com and the customer mentioned above if he/she is within his/her withdrawal period.
In the event that the customer is in the midst of a game period, the termination of the contract will take effect after the end of the 3rd game period, as stipulated in the general terms of sale.
Date:
Signature:
Thank you very much for your answers.
Comment on Volturno's response.
But you all have nothing in your heads. You should never give your bank account details or your credit card number over the phone. You're the ones looking for problems, so don't complain.
Hello,
I just received a similar call, I almost said yes but when the person asked for my card number I replied that I didn't have it with me... So they must call me back tonight to ask for my card number which I will never give of course thanks to your testimonies... Thank you!
I just received a similar call, I almost said yes but when the person asked for my card number I replied that I didn't have it with me... So they must call me back tonight to ask for my card number which I will never give of course thanks to your testimonies... Thank you!
Thank you, you just saved my life. A man is supposed to call me back in 15 minutes, so I think it's dead in the water... But it seemed so real and guaranteed that the calls were recorded and that we were only paying €12 for this month, and that it was just a trial and so on and so forth. Anyway, it's all nonsense. Thank you very much!
They contacted me too and they asked me to go to their website, and I looked into it and when I saw all the dissatisfaction, I was glad I didn't give in, they're clever, I even told him that I no longer believed in Santa Claus, he didn't like that, he was supposed to call me back at 4 PM and nothing, so you have to be very careful, never get caught on the phone again, and especially never give your bank details over the phone, they're just scammers.
Hello everyone :)
I also fell for it. After multiple emails where they refuse to stop debiting me, here’s my last email to them:
"https://forums.commentcamarche.net/forum/affich-31690377-super-gagnant-euromillion
Sir,
I realize today that I am not the only one who has been taken in.
You lie, manipulate, and steal from people by promising offers over the phone or by email that do not correspond at all to what you provide. You took 50 euros from me this month, instead of the 12.50 euros monthly fee. I called you to cancel my subscription the day after I signed up, as well as the day after that. Everything was fine over the phone, of course, like many other people you scam. I will contact my bank to get the first amount refunded.
As for my update, haha, what a funny joke! You can always run, and I’m being polite.
I block any action on your part, and I will file a complaint against your company as soon as possible. I hope that soon, the clarion of justice will ring out for all the people like me whom you are cowardly profiting from their misery.
You will not get another cent from me.
One day, all this masquerade will come back to you, if not in this life, then in the next.
You reap what you sow.
Fair winds."
If anyone has taken action against them, I would like to know please. Thank you all.
And thanks to this site for existing!
I also fell for it. After multiple emails where they refuse to stop debiting me, here’s my last email to them:
"https://forums.commentcamarche.net/forum/affich-31690377-super-gagnant-euromillion
Sir,
I realize today that I am not the only one who has been taken in.
You lie, manipulate, and steal from people by promising offers over the phone or by email that do not correspond at all to what you provide. You took 50 euros from me this month, instead of the 12.50 euros monthly fee. I called you to cancel my subscription the day after I signed up, as well as the day after that. Everything was fine over the phone, of course, like many other people you scam. I will contact my bank to get the first amount refunded.
As for my update, haha, what a funny joke! You can always run, and I’m being polite.
I block any action on your part, and I will file a complaint against your company as soon as possible. I hope that soon, the clarion of justice will ring out for all the people like me whom you are cowardly profiting from their misery.
You will not get another cent from me.
One day, all this masquerade will come back to you, if not in this life, then in the next.
You reap what you sow.
Fair winds."
If anyone has taken action against them, I would like to know please. Thank you all.
And thanks to this site for existing!
Hello.
Thanks to your testimonies, I was able to avoid the large-scale scam from this company. I just received a call about this game and since I found the call a bit suspicious, I went on the forum to see, and fortunately or unfortunately, I saw your reactions and testimonies. I was able to avoid the worst.
We need to come together to stop this thug.
Thanks to your testimonies, I was able to avoid the large-scale scam from this company. I just received a call about this game and since I found the call a bit suspicious, I went on the forum to see, and fortunately or unfortunately, I saw your reactions and testimonies. I was able to avoid the worst.
We need to come together to stop this thug.
Hello.
Well, they tried with me too. But no one told me it was a subscription and that the 100 grids were shared...
Quite the opposite obviously...!
Obviously, from the moment they ask for my bank details over the phone... it's a scam!
I'm ready to file a complaint if action is underway, because people in difficulty will surely fall for it.
I recorded the entire phone conversation so if it can help for a common complaint like a "class action," I'll gladly provide it, but contact me quickly.
And the number now is
0484491116.
See, they change it to avoid getting caught...
Scammer!
Well, they tried with me too. But no one told me it was a subscription and that the 100 grids were shared...
Quite the opposite obviously...!
Obviously, from the moment they ask for my bank details over the phone... it's a scam!
I'm ready to file a complaint if action is underway, because people in difficulty will surely fall for it.
I recorded the entire phone conversation so if it can help for a common complaint like a "class action," I'll gladly provide it, but contact me quickly.
And the number now is
0484491116.
See, they change it to avoid getting caught...
Scammer!
Once again, this is not a scam in the legal sense because their contract seems to be in order. It's just that they give you incomplete or misleading arguments over the phone and no one takes the time to scrutinize the contract on their website, which they don't mention over the phone anyway (they called me, so I know).
There’s no point in calling them; it’s a call center and they will always say yes to buy time, and thus your money, and nothing will happen.
The only way to get out of it is to cancel the contract via registered mail (see the sample letter provided above). Otherwise, they will keep deducting money from you for months.
Or you can record their calls as proof of their dishonesty and file a complaint with the DGCCRF asking for damages.
As long as the law hasn't evolved to protect ordinary people from crooks like these, you won't be able to do anything. And I am convinced that the manager is a front man and that someone else created this pseudo-scam and is pocketing all the money.
There’s no point in calling them; it’s a call center and they will always say yes to buy time, and thus your money, and nothing will happen.
The only way to get out of it is to cancel the contract via registered mail (see the sample letter provided above). Otherwise, they will keep deducting money from you for months.
Or you can record their calls as proof of their dishonesty and file a complaint with the DGCCRF asking for damages.
As long as the law hasn't evolved to protect ordinary people from crooks like these, you won't be able to do anything. And I am convinced that the manager is a front man and that someone else created this pseudo-scam and is pocketing all the money.
I would like to reply to mycuby06 and nelly.Deu.
It is evident from all the testimonies above that you two are either employees of supergagnant or the person in charge themselves. The example from mycuby06 above closely resembles the speech of telemarketers.
So please, the responsible ones for this misery, sellers of hot air who give false hopes to so many people trying to make ends meet, stop profiting off the backs of these individuals.
I myself almost fell for it; they pressured me so much to extort my credit card number by talking about legal services, legal action, basically threatening that if I didn’t sign, I would end up in court. Fortunately, I did not give them my credit card number.
It is evident from all the testimonies above that you two are either employees of supergagnant or the person in charge themselves. The example from mycuby06 above closely resembles the speech of telemarketers.
So please, the responsible ones for this misery, sellers of hot air who give false hopes to so many people trying to make ends meet, stop profiting off the backs of these individuals.
I myself almost fell for it; they pressured me so much to extort my credit card number by talking about legal services, legal action, basically threatening that if I didn’t sign, I would end up in court. Fortunately, I did not give them my credit card number.
Hello everyone, I wanted to share my experience with them as well. After a phone call from a charming young man, I got caught up in giving my credit card numbers and immediately regretted it. Just so you know, they often call on Saturdays around noon in case you call your bank which is closing. I freaked out all weekend, fearing a withdrawal of 2000 euros with my card. When Tuesday came, I called my bank, and they advised me to block my card. Phew! No activity on my account. However, without having received a contract, I was charged 49.90. I was within the withdrawal period, so I called, and to my great surprise, I received an email saying that my request had been processed. They even refunded me thanks to this forum, I reacted quickly. I'm really ashamed to have subscribed; I feel stupid. Thank you for your advice, block your card and good luck to you all.
Hello everyone and thank you for all this very useful information…
I too have fallen victim to this scam and I am about to send the recommended letter mentioned earlier in the forum.
I just wanted to ask you a question: in the email I received from SuperGagnant, there is an explicit mention of the right of withdrawal and a link is provided to download the withdrawal form.
I will overlook the fact that clicking on this link yields "This site is inaccessible Unable to find the DNS address of the server docs. Perform a Google search on docs withdrawal form. ERR_NAME_NOT_RESOLVED"…
I did manage to download the form by searching online and I would appreciate it if you could let me know what you think, specifically: would their form be sufficient to obtain a contract termination + refund? Are we not taking the risk, by using the letter above (which I prefer, of course, for its clarity and form), of being denied (from a legal standpoint, of course) the withdrawal request (+ refund), on the grounds that their form was not used?
Here is the text of the form:
WITHDRAWAL / TERMINATION FORM
I, the undersigned, Mr./Mrs.:
Date of birth:
Postal address:
Customer number:
Phone number:
Email address:
Wish to terminate my participation in the SuperGagnant club as of today, as postmarked, or following the date of sending the email to info@supergagnant.com.
The signature of this form results in an immediate termination of the contract signed between SDUB SARL, the company operating the website www.supergagnant.com, and the customer mentioned above if he/she is within the withdrawal period.
In the event that the customer is in the middle of a game period, the contract termination will take place after the end of their 3rd game period, as stipulated in the general terms and conditions of sale.
Date:
Signature:
Thank you very much for your responses.
I too have fallen victim to this scam and I am about to send the recommended letter mentioned earlier in the forum.
I just wanted to ask you a question: in the email I received from SuperGagnant, there is an explicit mention of the right of withdrawal and a link is provided to download the withdrawal form.
I will overlook the fact that clicking on this link yields "This site is inaccessible Unable to find the DNS address of the server docs. Perform a Google search on docs withdrawal form. ERR_NAME_NOT_RESOLVED"…
I did manage to download the form by searching online and I would appreciate it if you could let me know what you think, specifically: would their form be sufficient to obtain a contract termination + refund? Are we not taking the risk, by using the letter above (which I prefer, of course, for its clarity and form), of being denied (from a legal standpoint, of course) the withdrawal request (+ refund), on the grounds that their form was not used?
Here is the text of the form:
WITHDRAWAL / TERMINATION FORM
I, the undersigned, Mr./Mrs.:
Date of birth:
Postal address:
Customer number:
Phone number:
Email address:
Wish to terminate my participation in the SuperGagnant club as of today, as postmarked, or following the date of sending the email to info@supergagnant.com.
The signature of this form results in an immediate termination of the contract signed between SDUB SARL, the company operating the website www.supergagnant.com, and the customer mentioned above if he/she is within the withdrawal period.
In the event that the customer is in the middle of a game period, the contract termination will take place after the end of their 3rd game period, as stipulated in the general terms and conditions of sale.
Date:
Signature:
Thank you very much for your responses.
see my response today to Dondrille in the thread
for your information, the company at 8 rue Tronchet is no longer called SDUB but SDADB
the manager has changed
for more information, see société.com and enter the SIRET that appears on the site supergagnant.com
for your information, the company at 8 rue Tronchet is no longer called SDUB but SDADB
the manager has changed
for more information, see société.com and enter the SIRET that appears on the site supergagnant.com
Hello, I was scammed over the phone on February 12, 2018, for 101 grids. I was supposed to pay 12 euros and 25 cents, but they charged me 56 euros and 60 cents on February 14. I blocked my bank card on February 14, 2018. Can you tell me if this is sufficient or if there are other steps to take? My bank told me they won't be able to withdraw from my account anymore because I'm changing my card. Thank you for replying, I am very worried. Best regards.
Yes, that's enough; they won't be able to charge you anymore if you've canceled the payment method you entrusted to them! BUT be careful, if you had contractually committed to paying for several months and IF they bother to go to court, it's likely that you would lose...
But it's unlikely that they would decide to take legal action for such a "small" amount!
Have a good day.
But it's unlikely that they would decide to take legal action for such a "small" amount!
Have a good day.
Hello,
I had the same thing happen to me as well, I stopped my credit card and I received my opposition number just 15 minutes after they called me.
I received my new credit card just after a week but unfortunately after 10 days (today) they debited 49 euros from my account, what can I do?
I had the same thing happen to me as well, I stopped my credit card and I received my opposition number just 15 minutes after they called me.
I received my new credit card just after a week but unfortunately after 10 days (today) they debited 49 euros from my account, what can I do?
Hello
I also got tricked; the seller told me on the phone that it was only for 1 month. I told him no, but he was very insistent, so I thought 1 month would be okay
Then I realized
That it's a big scam from the super winner. I canceled after two months, but they still charged me for the third month. I requested a refund, and they told me that I had a 3-month subscription. I didn't receive any contract; it's a pure scam with nothing gained.
I also got tricked; the seller told me on the phone that it was only for 1 month. I told him no, but he was very insistent, so I thought 1 month would be okay
Then I realized
That it's a big scam from the super winner. I canceled after two months, but they still charged me for the third month. I requested a refund, and they told me that I had a 3-month subscription. I didn't receive any contract; it's a pure scam with nothing gained.
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