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How to unlock Philips TV?

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CBDM Posted messages 11 Status Member -  
 Mounaim -
Hello, after several searches on the internet I still can’t find a solution to my problem!!

I have a problem with my Philips television... which is locked in "digital TV" mode and I can’t unlock it or even access the menu, only the volume buttons work.
The model of my flat screen television is Philips model 42PFP5532 / 12

If anyone has any idea to suggest, it would be welcome thank you :)

4 answers

  1.
    Antoine - Support Philips Posted messages 70 Status Member 56
     
    Hello,

    To assist you, could you please provide me with the following information:

    1-Is your remote control a Philips remote or a universal remote?

    2-If it is a Philips remote, when did it stop working correctly?

    3-Are the batteries in the remote new?

    Best regards,

    Djetey-Social Media Webcare
    France TV
    @PhilipsCare_
    30
    1. bellon marie nathalie
       
      Ma télécommande est universelle. Et c'est écrit sur l'écran : verrouiller.
      0
    2. Support Philips Posted messages 2396 Status Member 554
       
      Dear Customer,

      Could you please provide us with more details about the issue you are experiencing?

      Looking forward to hearing from you,

      Best regards,

      AB
      Philips France Customer Service
      0