My Philips TV turns on by itself at night.

Question

Hello,

Sometimes, my Philips brand television turns on by itself while the remote is in a drawer relatively far from the TV (this has happened 5 times already). Additionally, the screen turns on but nothing is displayed (the screen shows a completely black image). Lastly, this only happens at night.

Are you familiar with my problem and do you know how I could fix it?

Has this problem ever happened to you?

Thank you in advance

Configuration: philips 32pfl5404H

tolcar · Accepted Answer

I own a Philips LED TV 32PFL7605H Digital TV 81 cm (32") Full HD 1080p with Ambilight Spectra 2 and Pixel Precise HD that is giving me the same trouble!

Here is the link to import the firmware modification onto a USB stick.. follow the instructions on the PHILIPS website, it's very simple

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=32PFL7605H/12&scy=FR&slg=en

azer9993 · Answer

Unplug the TV at night already...

Nico3033 · Answer

is there no other way?  Turning it off all the time is not a direct solution to the problem.

poupougne13 · Answer

Good evening...

Does this unexpected ignition happen at the same time when it occurs... if you have a way of knowing?
What signal input is it connected to: satellite dish, antenna, box...?
What is "almost" the strangest thing is that you have a black screen, unless the channel you were watching before turning it off doesn't broadcast when it turns on..
When that happens, how do you manage to get a picture?
Best regards,
See you later

--
"He who wants to climb a mountain begins at the bottom!"
Signed: "Gillette" a.k.a "nobody"! ;) (°!°)

poupougne13 · Answer

Re...

you say it only happens at night...maybe because during the day, it’s on BY YOU..., right?! ;)

--
"He who wants to climb a mountain starts from the bottom! "
Signed: "Gillette" aka "nobody"! ;) (°!°)

Chmod · Answer

The fact that the channel displays nothing or something different from the day before suggests a power outage, and when the power returns, the TV turns back on, but due to the outage, the memory is erased and the TV resets to default settings, probably to analog mode if you have both types of tuners on your TV, which would explain the "channel not set" message if that's the case. So it remains to check the type of subscription with your electricity provider to see if the outage originates from there, or if the fact that your remote isn't working is a TV issue, but it seems to happen only at night.

marc 64 · Answer

Marc 64  My Philips television also turns on at 6 a.m. at night. The problem still hasn't been resolved.

bart5 · Answer

It's interference, it happened to me and I found out it's my wireless mouse causing it, so I got a wired one.  Check the other wireless devices.

artank · Answer

I just bought a Philips LED television. Everything works perfectly except that... every evening, between 8:15 PM and 8:20 PM, it turns off and on by itself. Not great because I always miss the beginning of movies or shows! Then, often around 8:40 PM or later, it starts working normally again...

stewartia · Answer

Think of an animal too, like the cat that stays in the house and grooms itself with its butt on the remote control.

dioulou · Answer

Paranormal Activity 5: The TV that turns on by itself ^^  -- I hope I helped you! If not... Excuse me!

Support Philips · Answer

Hello,  Could you please provide us with the model number of your TV, so we can assist you?  Best regards,  Djetey - Social Media Webcare Philips TV France @PhilipsCare_Fr

anstein · Answer

Welcome to the club ;-)
My TV is new (6 days) and I'm experiencing various problems:

It turns on by itself - even during the day.
The volume changes on its own.
I have no picture when I change channels, just sound and a black screen.
So every time I change the channel, I have to turn off the TV!!!!!!
What should we do with our Philips TVs???? Sell them? ;-)

stewartia · Answer

Hello, no problem, return to the store for an exchange or for another brand. If purchased online, request a return label for defective equipment; the store should take care of it. Choose another brand.
To clarify, was it purchased online? If so, specify the store. In-store, make the exchange, specify the reference and the price; we can find a more reliable brand.

Larangetoutarrrive · Answer

I think I know the problem with your TV; you probably went into the settings and set it to turn on at x hours! This happened to me once with my LG TV.

Support Philips · Answer

Hello,

Sorry for the inconvenience with your TV.

In order to assist you, could you please provide us with the following information:

1-The model number of your TV,

2-The software version of your TV.

Best regards,

Djetey - Social Media Webcare
Philips TV France
@PhilipsCare_Fr

CQFD20 · Answer

Hello everyone

My TV in standby mode at bedtime turns on at 6:00 AM (automatically) for 2 to 3 minutes (white screen) and then goes back into standby

I own a PHILIPS 32PLF6605H / 12 connected to a rooftop antenna in a building with no other connections, box, or console and STILL UNDER WARRANTY, and I am experiencing the same problem

I even intervened with the antenna technician to check the quality of the antenna: everything is fine - I am the only one in the building facing this issue

Since the switch to ALL DIGITAL, my TV regularly turns on at 6:00 AM when it is in standby at night - at 6:00 the screen turns white and this lasts about 3 minutes before going back into standby

I have contacted PHILIPS customer service three times - the SSB board has been replaced twice, the software has been updated multiple times - all settings have been checked in OFF mode and the problem persists

Now PHILIPS is returning the TV to me, informing me that everything is fine and "you have to deal with it": you just have to get up to turn it off because my TV is in my bedroom - I am appalled by such a response from a big brand

What I especially notice is that PHILIPS IS BUYING TIME BECAUSE MY WARRANTY ENDS IN APRIL 2013.......... ! ! ! ! They are aware of the issue over the phone, but in no way do they offer me a model replacement for example.........

Has anyone found a solution? Please

Thank you all

stewartia · Answer

Hello, if that's your only problem, just plug it into a surge protector and turn it off completely.  Serious equipment: http://www.rueducommerce.fr/Peripheriques-Reseaux-wifi/Reseaux/Multiprise-parafoudre/APC/366779-PH6T3-FR-Multiprise-Parafoudre-6-prises-Protection-Tel-Garantie-a-vie.htm and in case of a power surge, your TV will be protected.  Why leave a TV in standby?

CQFD20 · Answer

No, I do not agree, and for several reasons

1- I have a TV mounted on the wall and high up (like in hospitals) with a power outlet up high to avoid the cable, so it's not possible to place a surge protector

2- We are in the 21st century and TVs are sold with a remote control, so I will not get up in the evening for the entire lifespan of my TV to turn off my device

3- My TV is still under warranty, and Philips must take responsibility for its products

4- I am on a model that costs over 400 euros, and I believe I am entitled to the standby function

Best regards

stewartia · Answer

In the 21st century, we can't avoid power surges, power outages, and an appliance under voltage doesn't prevent fires, and the price of your model simply means it's entry-level.  You could contact your insurance to report a power surge on your TV and its malfunction. So, coverage for the TV repair or its exchange.  If nothing is possible, install a switch. However, the outlet I showed you protects electronic devices, PCs, TVs, recorders, etc. It was launched on the market in the 21st century.......

CQFD20 · Answer

My TV works perfectly during the day

The only problem is that it turns on at 6:00 AM when the automatic update of the digital channels via the antenna takes place

Therefore, it is not a power surge but an issue that the PHILIPS TV does not stop this update even when it is in the OFF position as intended in the TV software.

stewartia · Answer

No way to go into the menu and switch the automatic update to manual?

atha56 · Answer

Hello, I've had the problem before; it was because it was set to store mode instead of home mode. If that can help you...

Alex55 · Answer

I thought I was crazy lol, the first time I said to myself "damn, it's on all night".
Yet I didn't watch TV yesterday... didn't touch the remote anyway...

The next night around midnight... I thought, mmmm the remote hasn't been touched yet it's on with a blue background, ... there must be a prankster messing with something remotely so I turned off the TV.

And I came online and bingo, I'm not the only one...

Philips 47PFL7642D LCD TV

Ccqfd20 · Answer

Hello  after battling for 11 months with PHILIPS customer service for a device still under warranty when the problem appeared  I was able to receive a credit for an exchange of TV  and fortunately, I got another PHILIPS TV  and the problem has DEFINITELY disappeared: a true joy!!!  so it seems that it was certainly a problem specifically related to the TV

Ccqfd20 · Answer

Hello  after battling for 11 months with PHILIPS customer service over an appliance that was still under warranty when the problem occurred  I was able to receive a credit for a TV exchange  and fortunately - I exchanged it for a PHILIPS TV  and the problem has DEFINITELY disappeared: a true joy!!!  this shows that it was certainly a problem related to the TV  best regards

Ccqfd20 · Answer

Hello  after battling for 11 months with the customer service at PHILIPS for a device still under warranty when the problem appeared  I was able to obtain a credit note for a TV exchange  and as luck would have it, I got another PHILIPS TV  and the problem has DEFINITELY disappeared: a true joy!!!  so it is certain that it was indeed a problem related to the TV  best regards

thierryv · Answer

All Kyriad hotels are equipped with Philips TVs, and on several occasions, in different hotels, the TV turned on by itself during the night...

cat · Answer

My TV also turns on by itself at 4 AM, but not from Canal Satellite, just the DTT with no picture. I have to get up to turn it off; I don't know what to do except unplug it at night!!!

zdirubi · Answer

Bonjour, j'ai eu 2 téléviseurs qui m'ont fait le coup. Un, c'était un téléviseur Fairtec ; il s'allumait avec un écran neige et s'éteignait 30 secondes après. J'ai changé de téléviseur et on a pris une Samsung plasma. En veille, elle s'allume toutes les nuits avec un écran noir rougâtre et elle s'éteint.

logan9107 · Answer

Hello,  I have the same problem with a Philips too, but mine turns on at any time of the day. The first time I thought I must have forgotten, but now it's happened several times that I come back and my TV is on.  It's still a 1700 euro television, and it's quite annoying... and returning it under warranty isn't convenient for me either because it will take a long time... now if there's no choice, I'll do it, but still...

Juniper · Answer

It reassures me in a way; I finally did some research because this phenomenon, which I thought was triggered by my cats (by stepping on the remote), happened spontaneously right in front of my eyes.  I have an old Philips 32" model (32PFL3403D)... first, there was this remote issue; I don't know where it comes from (it's not the remote itself), it needs to "warm up" for a few minutes to work... sometimes the remote failure lasts longer... it's quite strange because I can turn it on with the remote and then it (the remote) doesn't work for 10 to 20 minutes...  Then, for almost six months now, this spontaneous power-on phenomenon has been occurring, always on the same channel (specifically France 3, although that doesn't matter).  It's slightly different, but when I see the number of cases on TVs all from the Philips brand, I think I can cancel the visit from an exorcist, lol.

Mallu · Answer

It looks a lot like software updates... Read the copied text below (TV AYA)

Mallu · Answer

But despite having disabled automatic updates, the "blue screen," "automatic channel search," I still have this problem every night at 03:20: TV set to standby on LCP, at 11:30 PM for example, the red standby light comes on normally  At 03:20, the sound comes back on, the screen is black and the "standby" light is off, and the RMC Découverte program starts playing invariably. The "sound" remote works fine, but not the channels... I also did the "let it be" test, and 1 hour and 30 minutes later, the TV "goes back to standby" as if nothing had happened. And nothing displays when it is turned on again voluntarily the next day  To solve this sound noise, I need to normally turn the TV on (and I'm definitely on "RMC Découverte") and then turn it back to standby. No more problem that same night ... but the next day, etc   If a real technician had the right answer to this software update phenomenon, (other than unplugging it, hehe!), especially since all brands (big or lesser brands) are mentioned here (mine is AYA A40CD4001 from BUT  Thank you for your help

My Philips TV turns on by itself at night.

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