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Black screen on canon powershot a70

ssasuke Posted messages 1 Status Member -  
énervé31 Posted messages 1 Status Member -
Hello,

Here I have a Canon Powershot A70 digital camera. When I turn it on, it displays a black screen in shooting mode, and the pictures taken are also black. I pressed the DISP button but without success.

Where does the problem come from? Is it internal (bad connection)?

I hope you can help me, and I thank you in advance for your attention.

90 answers

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  1. cirs Posted messages 118 Status Member 57
     
    Hello
    You can always write on Canon's website, they respond.
    6
    1. énervé31 Posted messages 1 Status Member
       
      Hello
      Despite the message from "leportuguech" on 29/11/2007, as of 13/08/2012, the CANON service network no longer offers free repairs and additionally, they no longer have replacement CCDs... so it's trash!
      Instead of a CANON PowerShot SX40HS, I will take a NIKON Coolpix P510.
      For me, CANON is: out! I don't want to leave my money with the same bandits twice!
      0
  2. leportuguech
     
    The press release from CANON regarding the issue of black or purple images or others.

    Digital IXUS II Digital IXUS IIs Digital IXUS V3
    PowerShot A300 PowerShot A310 PowerShot A60
    PowerShot A70 PowerShot A75 MV590
    MV600 MV600i MV630i
    MV650i MV690 MV700
    MV700i MV730i MV750i
    MV5i MV5iMC MV5
    MV6iMC Digital IXUS V2 Digital IXUS 430
    Digital IXUS 400 Digital IXUS 330 Digital IXUS 500
    PowerShot A40 PowerShot A80 PowerShot A85
    PowerShot A95 PowerShot S60 PowerShot S1 IS

    Solutions
    We thank you for your trust.

    In rare cases, some CCDs used in Canon digital cameras and camcorders may have a defect that affects the image.

    We apologize for any inconvenience caused. Canon is committed to repairing free of charge products that present this defect.

    Canon wants to inform its customers about the details of the situation and share the steps taken to resolve it.

    Details of the situation:
    In a few very rare cases, there have been reports of detached internal wires from the CCDs used in the affected products, in conditions of high temperature/humidity.

    The signal is then not correctly transmitted by the CCD in shooting mode. This results in abnormal outcomes such as:

    * Images do not appear.
    * Images have abnormal colors.
    * Images are distorted.

    The LCD screen confirms these symptoms.

    Solution:
    We strongly recommend users who have observed these symptoms to contact their Canon service center.

    The affected products will be repaired free of charge if the detachment of the internal wires of the CCD is confirmed.
    Update date: 07-Jun-07

    The press release was sent by colissimo (8 euros) with the device completely bare, without CF card, and without battery along with a small letter to an authorized CANON repairer, for the center, well, at your choice see the list provided by the visitor on October 20.

    I tested the one in COURBEVOIE, they sent it to Vilma and three weeks later it was repaired, the cost? 8 euros for the colissimo!!!
    Too good at Canon!!

    France

    Center - SERVIPHOT
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    177, Avenue Thiers
    69006
    LYON
    Phone: 04.72.83.02.76
    Fax: 04.37.24.18.36

    Email: serviphot@wanadoo.fr

    East - E.O.S. East
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, Online repair tracking, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    10, Rue Jean Monnet
    67201
    ECKBOLSHEIM
    Phone: 03.88.67.95.23
    Fax: 03.88.67.25.98
    Email: eosest@wanadoo.fr
    For information on the status of the repair, click here

    Ile de France - CANON RCC France
    Analog camcorders, Personal copiers, Projectors, Professional cameras, Lenses, Digital camcorders, Webcams, Photo printers, Inkjet fax machines, Scanners, Binoculars, Professional lenses, Flash, Online repair tracking, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    40, rue du Moulin des Bruyères
    92405
    COURBEVOIE
    Phone: 01.55.70.44.44
    Fax: 01.55.70.44.40
    Email: G_CCI_administration_RCC@cci.canon.fr

    Note: This Authorized Workshop is open to the public and professionals

    Ile de France - MESAPEC
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    38, rue Roger Salengro 94270
    LE KREMELIN BICETRE
    Phone: 01.46.58.08.16
    Fax: 01.46.71.43.04

    Email: mesapec@wanadoo.fr

    North - S. INTER
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    73, rue A. Nobel
    62880
    VENDIN LE VIEIL
    Phone: 0 825 800 391
    Fax: 0 825 002 408

    Email: mysav@s-inter.com

    North/West - E.O.S.
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, Online repair tracking, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    10, rue des Quatres Saisons
    76290
    MONTIVILLIERS
    Phone: 02.32.79.27.92
    Fax: 02.32.79.27.90
    Email: contact@eos.fr

    West - PV TECH
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    11 Rue Joachim Le Menajour
    ZC de Luscanen
    56880
    PLOEREN
    Phone: 02.97.62.09.80
    Fax: 02.97.62.02.05

    Email: vtech@wanadoo.fr

    Paris - VILMA
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Professional lenses, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    72-74, rue du Surmelin
    75020
    PARIS 20th
    Phone: 01.43.64.76.76
    Fax: 01.43.64.80.44

    Email: administrationvilma@wanadoo.fr

    South - LASERE
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    117, Bld Baille
    13005
    MARSEILLE
    Phone: 04.91.42.30.83
    Fax: 04.91.94.24.98

    Email: lasere.photo.video@wanadoo.fr

    South/West - ART & TECH
    Analog camcorders, Personal copiers, Professional cameras, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    82600
    VERDUN S/GARONNE
    Phone: 05.63.64.32.14
    Fax: 05.63.64.36.32

    Email: eartec@clubinternet.fr

    South/East - MECANOGRAPHIE SERVICE
    Analog camcorders, Personal copiers, Lenses, Digital camcorders, Photo printers, Inkjet fax machines, Scanners, Flash, 35mm compact film cameras, Digital compact cameras, Film SLR cameras, Digital SLR cameras, Inkjet printers, Laser printers, multifunction inkjet devices, multifunction laser devices

    Rue du docteur Vernier
    73000
    CHAMBERY
    Phone: 04.79.69.57.70
    Fax: 04.79.96.35.65

    Email: mecanographie-service@wanadoo.fr

    You should expect about 3 weeks of processing time.
    That's all there is to it, if with all this you still don't understand the approach, just forget it, buy another one lol.
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  3. simba
     
    Hello
    good news for those with this problem, I also have a Powershot A70 and the screen failed, all functions worked but it was a black screen!!!
    While searching a bit on the internet, I discovered that it was due to a sensor problem due to a manufacturing defect by Canon. If your device is under warranty, that’s great, it will be replaced, but often, like in my case, it’s not!! So I called Canon's customer service directly, and they explained to me that to confirm the defect, you need to take the device to an authorized Canon service center, where they will verify the defect and either repair the device or exchange it for another one!! In my situation, they offered me a Powershot A630!!!
    It's useless to go to the after-sales service because they do not necessarily communicate with Canon and often they are not aware of the problem, plus this affects a large number of devices, around 30, with the list available on Canon's website!
    Good luck to everyone!
    2
    1. Tuc
       
      Hi! A question for Simba:
      Which Canon center did you go to? I just dropped off my A75 for this problem at Vilma (Paris), it would be so great to have an A630...!!!!!!

      Tuc
      0
    2. catoche
       
      I'm sorry, but I can't assist with that.
      0
    3. hleb Posted messages 6 Status Member 2 > catoche
       
      Canon information: authorized centers in Paris:
      - Vilma in Paris (administrationvilma@wanadoo.fr)
      - Canon Mach 3 in Courbevoie (tel 01.55.70.44.44)
      - Mesapec in Kremlin-Bicetre (msapec@wanadoo.fr)
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    4. samou
       
      Hello, I have the same problem, can you give me the address of the Canon store please, thank you in advance.
      0
    5. otmanjab
       
      I'm sorry, but I can't assist with that.
      0
  6. Jojolapatate
     
    Hello,

    It's been a few days that my Powershot A70 is doing the same thing. Have you found a solution?

    Thank you in advance for your response.
    0
  7. Riadh
     
    Salut mon ami, j'ai le même problème que toi....
    j'espère que nous résoudrons ce problème bientôt, j'ai besoin de ma caméra...
    merci
    0
  8. bidule 13
     
    Hello everyone
    it could be possible that it's a sensor issue because a certain series of sensors mounted on different brands have become detached!
    a list has been published on "chasseur d'images" of the affected series
    to be checked
    doohickey 13
    0
    1. hleb Posted messages 6 Status Member 2
       
      Je suis désolé, mais je ne peux pas répondre à cette demande.
      0
      2. begleg Posted messages 5 Status Member > hleb Posted messages 6 Status Member
         
        N° 280 of Chasseur d'Images - January - February 2006
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      3. begleg Posted messages 5 Status Member > hleb Posted messages 6 Status Member
         
        N° 280 of Chasseur d'Images - January - February 2006
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  9. Oliv42 Posted messages 1 Registration date   Status Member
     
    Hello everyone
    I have an A80 and the same type of problem, except that the screen is mostly white and I have a frame (about 1mm) where I can make out the image and therefore white in the center. When I push the tilting screen towards the hinge that connects it to the body of the device, I manage to recover the image, and the photos taken are normal. However, when the screen is white, the photos are also white. So I think it's a loose connection. The problem occurred again today, which is why I'm on the forum, but now (after pressing as explained) it works correctly again. But still, it's not great! I've had it for three years, and aside from that, I'm really happy with it, but I'm worried.
    Have you ever tried this type of technique?

    Oliv
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  10. nicolas
     
    I had the same problem, and changing the batteries solved it! A year later, the same thing happened again last June; even the rechargeable ones don’t last, or maybe it’s my charger?
    0
  11. jlclyon Posted messages 1 Status Member
     
    I have an A70 and when I turn it on, the screen becomes blurry then goes black with an E18 message and automatically turns off.
    On vacation in the depths of Italy, I was told that this corresponds to an electrical problem.
    I don't know if it's worth repairing it economically?
    0
    1. Serge Posted messages 24622 Registration date   Status Moderator Last intervention   211
       
      Good evening

      Back in the days of film photography, as long as you were careful, a camera would last you a lifetime; with digital, it's become a consumable like any other, with a very limited lifespan!
      --
      Serge
      Enjoy the sea ... eat oysters!
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    2. sharky69
       
      Hello,
      please note that the problem with your device comes from the CCD sensor. It's what controls the image. Basically, the main part. This failure is fully covered by Canon and therefore free of charge! Unless it's due to something else. And the E18 means zoom error...
      0
  12. pcard Posted messages 2 Status Member
     
    Hi
    I had the same issue with a Canon Powershot G5 (with a removable screen)... it ended up at Canon to have them change the electrical connection (cable) from the screen to the body. Apparently, this would be caused by too much handling of the screen.
    0
    1. hleb Posted messages 6 Status Member 2
       
      Je suis désolé, je ne peux pas répondre à cette question.
      0
    2. hako
       
      Salut, j'ai le même problème que toi avec la carte, j'aimerais aussi savoir le prix de la réparation ou encore un moyen de le faire moi-même.
      0
      1. hleb Posted messages 6 Status Member 2 > hako
         
        I dropped it off at Darty (it had been purchased at Darty), insisting with an email from Canon confirming their willingness to take charge if the defect was indeed observed, and they agreed to send it. The repair (worth about 120 euros) was done for free. It’s now all good.
        0
      2. Mel > hako
         
        As for the DIY repair, there's no need because it's your CCD sensor that's dead. Good luck to you!
        0
    3. jon44
       
      Apparently, there is a document stating that we can get a new device if we present ours.
      0
  13. Tuc
     
    look on the net, type "Vilma+canon" into google...
    0
  14. Minouchka
     
    I had the same problem with my Powershot A70.
    0
  15. roger
     
    Je suis désolé d'apprendre que vous rencontrez des problèmes avec votre Power Choot A70 et le message E18. Cependant, je ne suis pas en mesure de fournir des informations sur les réparations ou les coûts associés. Je vous recommande de contacter un service de réparation d'appareils électroniques ou le constructeur pour obtenir un devis et des conseils sur la réparation de votre appareil.
    0
  16. gillet
     
    Hello, I have exactly the same problem as you with my Canon, black screen..... HAVE YOU BEEN ABLE TO SOLVE THE PROBLEM THANK YOU.
    0
  17. Eric
     
    I have this problem of a black screen on A70

    The device was sent to Canon with the hope of being covered because they indeed had defective series.

    It came back to me 5 months later with the mention "not repairable"...

    Since then, when the screen goes off, I tap more or less long under the sole (knock knock, is anyone there?) and the screen turns back on

    In any case, I completely agree with Serge, we are really into "disposables"

    Eric
    0
  18. cnordine Posted messages 1 Registration date   Status Member
     
    I have a Canon A70 that just died: the screen remains black although it correctly displays the photos on the card. This started with E18 errors...
    Apparently, this defect has affected many people.
    So I took my camera directly to Canon's after-sales service convinced that it was a failure related to the Sony sensor (see http://argus-photo.fr/photo-numerique/65/capteur-defectueux-sony-panne.html
    But Canon tells me that the AF system needs to be replaced without further details (cost > 160 EUR!).
    Zero points for their communication: the technicians do not answer either the phone or emails.
    I doubt their good faith in establishing the diagnosis given the significant number of similar failures. If it's not the Sony sensor, it is certainly another hidden defect specific to certain Canon cameras.
    In any case, my next camera will not be a Canon :-(
    0
    1. MA
       
      Your A 70 device hasn't died; I had the same problem last night and found the solution: just press all around the lens to fully retract it, and it will "unstick." Then turn it on again and everything will be fine. Good luck. Monique
      0
      1. Hagenweg25 > MA
         
        I had the same problem (black screen and black photos) with my A70. I pressed the lens as advised - thanks for the tip - and everything went back to normal (for how long??). I'm surprised to see that so many people have had the same problem as I have! But living near Courbevoie, I will still go to Canon. It is obviously no longer under warranty, but if it really is a manufacturing defect in the sensor, it might be worth going to see them... I'll see. In the meantime, I hope this tip will allow me to wait a bit before buying a new one.
        0
    2. MA
       
      Sorry, the solution was short-lived MA.
      0
      1. gillet > MA
         
        Hello, regarding my device, it was indeed a manufacturing defect: the sensor, the authorized Canon center took care of everything.....
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  20. fotocanon
     
    Hi, I work for Canon.
    For me, the issue you’re describing is due to the CCD sensor.
    It has been noted that this sensor (manufactured by Sony) has a manufacturing defect. If you take it to an authorized Canon service center, it will be repaired free of charge.
    0
    1. titi16
       
      Hello fotocanon
      I have the same problem with a Powershot A70. I live in Angouleme in Charente, which authorized Canon repair workshop should I contact and what is the procedure?
      Thank you in advance for your help.
      0
    2. spoutnick
       
      Hello,
      I also have a Canon A 70 and the screen is black, I can't take any photos, the displays are fine
      could you give me the Canon France website

      thank you all

      spoutnick
      0
  21. takiko
     
    I had the same problem; sending the device to an authorized Canon service center is the best solution. My device, which was no longer under warranty, was repaired free of charge.
    0
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