Le navigateur ne s'ouvre pas

Résolu
Bonjour,
Mon navigateur mozilla ou explorer, ou bien s'ouvre qqs instants et puis se bloque, et ne se reouvre plus ou bien des le depart ne s'ouvre pas.
J'ai vu dans beaucoup de forum ce probleme. J'ai fait un scan complet, sans rien trouver . j'ai telecharge adwCleaner et j'ai le log si ca peut aider...
Merci de votre aide

11 réponses

  1. Modérateur
    Bonjour,

    Va à la racine du disque C
    Dossier AdwCleaner
    Copie le rapport --> AdwCleaner[S0].txt
    Poste-le dans ton prochain message tel que demandé par Malekal_morte

    1. Voici le rapport

      # AdwCleaner v3.311 - Report created 06/10/2014 at 12:44:32
      # Updated 30/09/2014 by Xplode
      # Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
      # Username : Ayala - AYALA-PC
      # Running from : C:\Users\Ayala\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CETBUH21\adwcleaner_3.311.exe
      # Option : Clean
              • [ Services ] *****


      Service Deleted : BackupStack
      Service Deleted : hshld
      [#] Service Deleted : hsstrayservice
      Service Deleted : hsswd
              • [ Files / Folders ] *****


      Folder Deleted : C:\ProgramData\hotspot shield
      Folder Deleted : C:\ProgramData\ParetoLogic
      Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
      Folder Deleted : C:\Program Files (x86)\GreenTree Applications
      Folder Deleted : C:\Program Files (x86)\hotspot shield
      Folder Deleted : C:\Program Files (x86)\MyPC Backup
      Folder Deleted : C:\Program Files (x86)\ParetoLogic
      Folder Deleted : C:\Program Files (x86)\VideoConverter
      Folder Deleted : C:\Program Files (x86)\Common Files\ParetoLogic
      Folder Deleted : C:\Windows\SysWOW64\hotspot shield
      Folder Deleted : C:\Users\Ayala\AppData\Local\iac
      Folder Deleted : C:\Users\Ayala\AppData\LocalLow\Softonic
      Folder Deleted : C:\Users\Ayala\AppData\LocalLow\tuvaro
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\DriverCure
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\hotspot shield
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\ParetoLogic
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\pccustubinstaller
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ParetoLogic
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Video Converter
      Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
      Folder Deleted : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\Extensions\ffxtlbra@softonic.com
      Folder Deleted : C:\Users\Ayala\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
      File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Video Converter.lnk
      File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qtrax Player.lnk
      File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
      File Deleted : D:\Favorites\Desktop\MyPC Backup.lnk
      File Deleted : D:\Favorites\Desktop\Qtrax Player.lnk
      File Deleted : D:\Favorites\Desktop\Sync Folder.lnk
      File Deleted : D:\Favorites\Desktop\Video Converter.lnk
      File Deleted : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\user.js
              • [ Scheduled Tasks ] *****


      Task Deleted : LaunchSignup
      Task Deleted : paretologic registration3
      Task Deleted : paretologic update version3
              • [ Shortcuts ] *****
              • [ Registry ] *****


      Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
      Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp
      Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp.1
      Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
      Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\softonic_ggl_1_RASAPI32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\softonic_ggl_1_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasapi32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasmancs
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetpacksupdatemanager_rasapi32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_jedit_RASAPI32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_jedit_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_mathtype_RASAPI32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_mathtype_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_photofiltre_RASAPI32
      Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_photofiltre_RASMANCS
      Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
      Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7ABBFE1C-E485-44AA-8F36-353751B4124D}
      Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
      Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{087CDC12-0A11-4D1D-8DCF-44185D7C3496}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{088BF3A9-6AE8-47B9-A3FB-26262F236C79}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2AC7B9EB-3881-4EB9-8DEE-0A731A309FDE}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{349C0469-ACDD-49DF-9B3E-0D82E7C7DC4D}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{41226591-6F7A-4082-B63A-67FE4A0CF7A6}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{55D69CD1-6715-4C40-BF05-9519AC4DC6E6}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66C8FD57-54C4-4D4F-BC95-DCCC763B410A}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{717BAE33-7061-4279-8AE5-6C13BC8AF3F9}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{84F06F7A-F811-48D7-8B34-3F4145183D8F}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{88F6D55F-AA3F-4003-BE69-4AC1998D6492}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8DBCDED5-08AD-41A2-9BBC-235D84F4FE06}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A0F66203-1A86-4812-9603-A57E09A4D7A3}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BC39D1B3-4471-41C1-AACA-E097FAF4B7AA}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DEB85542-1311-4EC6-8A32-5372EB27FC94}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
      Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
      Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
      Key Deleted : HKCU\Software\Conduit
      Key Deleted : HKCU\Software\Default Tab
      Key Deleted : HKCU\Software\ParetoLogic
      Key Deleted : HKCU\Software\Softonic
      Key Deleted : HKCU\Software\SweetIM
      Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
      Key Deleted : HKLM\SOFTWARE\Default Tab
      Key Deleted : HKLM\SOFTWARE\hotspotshield
      Key Deleted : HKLM\SOFTWARE\ParetoLogic
      Key Deleted : HKLM\SOFTWARE\SweetIM
      Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Video Converter
      Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
      Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup
              • [ Browsers ] *****


      -\\ Internet Explorer v11.0.9600.17280

      -\\ Mozilla Firefox v32.0.3 (x86 en-US)

      [ File : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\prefs.js ]

      Line Deleted : user_pref("extensions.Softonic.admin", false);
      Line Deleted : user_pref("extensions.Softonic.aflt", "SD");
      Line Deleted : user_pref("extensions.Softonic.autoRvrt", "false");
      Line Deleted : user_pref("extensions.Softonic.cntry", "IL");
      Line Deleted : user_pref("extensions.Softonic.cv", "cv5");
      Line Deleted : user_pref("extensions.Softonic.dfltLng", "");
      Line Deleted : user_pref("extensions.Softonic.dfltSrch", true);
      Line Deleted : user_pref("extensions.Softonic.dfltlng", "en");
      Line Deleted : user_pref("extensions.Softonic.dfltsrch", true);
      Line Deleted : user_pref("extensions.Softonic.dspNew", "Search the web (Softonic)");
      Line Deleted : user_pref("extensions.Softonic.dspOld", "Search Here");
      Line Deleted : user_pref("extensions.Softonic.envrmnt", "production");
      Line Deleted : user_pref("extensions.Softonic.excTlbr", false);
      Line Deleted : user_pref("extensions.Softonic.gingeruserid", "aa07e2fb-44d1-4c4d-9556-ede681c1692d");
      Line Deleted : user_pref("extensions.Softonic.gplay", "set");
      Line Deleted : user_pref("extensions.Softonic.hdrMd5", "DA02E4EA40731F39F44C783970C53379");
      Line Deleted : user_pref("extensions.Softonic.hmpg", true);
      Line Deleted : user_pref("extensions.Softonic.hmpgUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=13&cc=");
      Line Deleted : user_pref("extensions.Softonic.hpNew", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=13&cc=");
      Line Deleted : user_pref("extensions.Softonic.hpOld", "hxxp://www.ynet.co.il");
      Line Deleted : user_pref("extensions.Softonic.hrdid", "fed512cd00000000000050e549165d54");
      Line Deleted : user_pref("extensions.Softonic.id", "fed512cd00000000000050e549165d54");
      Line Deleted : user_pref("extensions.Softonic.instlDay", "15669");
      Line Deleted : user_pref("extensions.Softonic.instlRef", "INF00040");
      Line Deleted : user_pref("extensions.Softonic.instlday", "15669");
      Line Deleted : user_pref("extensions.Softonic.instlref", "INF00040");
      Line Deleted : user_pref("extensions.Softonic.irobalertedfirstmessage", "1");
      Line Deleted : user_pref("extensions.Softonic.isdcmntcmplt", "false");
      Line Deleted : user_pref("extensions.Softonic.keyWordUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=2&cc=&q=");
      Line Deleted : user_pref("extensions.Softonic.keywordurl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=2&cc=&q=");
      Line Deleted : user_pref("extensions.Softonic.lastVrsnTs", "1.6.7.413:05:26");
      Line Deleted : user_pref("extensions.Softonic.lastpromotionusagemsgdate", -98005602);
      Line Deleted : user_pref("extensions.Softonic.mntrvrsn", "1.3.0");
      Line Deleted : user_pref("extensions.Softonic.monitorreport", true);
      Line Deleted : user_pref("extensions.Softonic.newTab", true);
      Line Deleted : user_pref("extensions.Softonic.newTabUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=15&cc=");
      Line Deleted : user_pref("extensions.Softonic.newtab", true);
      Line Deleted : user_pref("extensions.Softonic.newtaburl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=15&cc=");
      Line Deleted : user_pref("extensions.Softonic.prdct", "Softonic");
      Line Deleted : user_pref("extensions.Softonic.propectorlck", 92746864);
      Line Deleted : user_pref("extensions.Softonic.prtkhmpg", 1);
      Line Deleted : user_pref("extensions.Softonic.prtnrId", "softonic");
      Line Deleted : user_pref("extensions.Softonic.prtnrid", "softonic");
      Line Deleted : user_pref("extensions.Softonic.radiomystations", "[{\"id\":\"1880\",\"name\":\"Kol HaYam HaAdom 102FM çÕÜ ÔÙÝ ÔÐÓÕÝ\",\"url\":\"mms://212.150.243.29/102fm\",\"streamType\":\"mp\"},{\"id\":\"2207\",\"n[...]
      Line Deleted : user_pref("extensions.Softonic.rvrtMsg", "Click Yes to keep current home page and default search settings, Click No to restore original settings");
      Line Deleted : user_pref("extensions.Softonic.savedVrsnTs", "1");
      Line Deleted : user_pref("extensions.Softonic.sg", "az");
      Line Deleted : user_pref("extensions.Softonic.smplGrp", "none");
      Line Deleted : user_pref("extensions.Softonic.smplgrp", "none");
      Line Deleted : user_pref("extensions.Softonic.srch", "");
      Line Deleted : user_pref("extensions.Softonic.srchPrvdr", "Search the web (Softonic)");
      Line Deleted : user_pref("extensions.Softonic.srchprvdr", "Search the web (Softonic)");
      Line Deleted : user_pref("extensions.Softonic.storage\\storage\\mpvfloatingwindmutex", "314664554162855@@@Thu Jan 01 1970 02:00:00 GMT+0200 (Jerusalem Standard Time)");
      Line Deleted : user_pref("extensions.Softonic.storage\\storage\\mpvinpagemutex", "e36a54a030c1661b7cf39a127c5a18cc@@@Mon Feb 03 2014 13:35:21 GMT+0200 (Jerusalem Standard Time)");
      Line Deleted : user_pref("extensions.Softonic.tlbrId", "BASEirobinhoodActive");
      Line Deleted : user_pref("extensions.Softonic.tlbrSrchUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=1&cc=&q=");
      Line Deleted : user_pref("extensions.Softonic.tlbrid", "BASEirobinhoodActive");
      Line Deleted : user_pref("extensions.Softonic.tlbrsrchurl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=1&cc=&q=");
      Line Deleted : user_pref("extensions.Softonic.vrsn", "1.6.7.4");
      Line Deleted : user_pref("extensions.Softonic.vrsnTs", "1.6.7.413:05:26");
      Line Deleted : user_pref("extensions.Softonic.vrsni", "1.6.7.4");
      Line Deleted : user_pref("extensions.Softonic.vrsnts", "1.6.7.413:05:26");
      Line Deleted : user_pref("extensions.Softonic_i.dnsErr", true);
      Line Deleted : user_pref("extensions.Softonic_i.hmpg", true);
      Line Deleted : user_pref("extensions.Softonic_i.newTab", true);
      Line Deleted : user_pref("extensions.Softonic_i.smplGrp", "none");
      Line Deleted : user_pref("extensions.Softonic_i.vrsnTs", "1.6.7.413:05:26");
      Line Deleted : user_pref("extensions.tuvaro.hpOld0", "hxxp://search.softonic.com/?q=");

      -\\ Google Chrome v37.0.2062.124

      [ File : C:\Users\Ayala\AppData\Local\Google\Chrome\User Data\Default\preferences ]

      Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
      Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
      Deleted [Extension] : jcdgjdiieiljkfkdcloehkohchhpekkn

      AdwCleaner[R0].txt - [14286 octets] - [06/10/2014 12:43:02]
      AdwCleaner[S0].txt - [14260 octets] - [06/10/2014 12:44:32]

      ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14321 octets] ##########
      1. Modérateur
        Ce n'est pas la dernière version et le rapport est celui de 2014 !!

        Relance AdwCleaner
        Clique sur Désinstaller
        Supprime AdwCleaner.exe

        Télécharge la dernière version --> AdwCleaner
        et met-le sur le bureau.

        Lance-le
        Clique sur --> Scanner
        Quand le scan sera terminé
        Clique sur --> Nettoyer

        Redémarre le pc
        Copie le rapport --> AdwCleaner[S0].txt
        Colle-le dans ton prochain message.

        L'être humain est à son mieux quand les choses sont au pire
        1. # AdwCleaner v4.112 - Logfile created 16/03/2015 at 14:17:29
          # Updated 09/03/2015 by Xplode
          # Database : 2015-03-15.1 [Server]
          # Operating system : Windows 7 Ultimate Service Pack 1 (x64)
          # Username : Ayala - AYALA-PC
          # Running from : D:\Downloads\adwcleaner_4.112.exe
          # Option : Cleaning
                  • [ Services ] *****
                  • [ Files / Folders ] *****
                  • [ Scheduled tasks ] *****
                  • [ Shortcuts ] *****
                  • [ Registry ] *****
                  • [ Web browsers ] *****


          -\\ Internet Explorer v11.0.9600.17689

          -\\ Mozilla Firefox v36.0.1 (x86 en-US)

          -\\ Google Chrome v41.0.2272.89

          AdwCleaner[R0].txt - [780 bytes] - [16/03/2015 14:13:48]
          AdwCleaner[S0].txt - [708 bytes] - [16/03/2015 14:17:29]

          ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [766 bytes] ##########
      2. Modérateur
        Suis ce tutoriel FRST: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
        (et bien prendre le temps de lire afin d'appliquer correctement - tout y est expliqué).
        Télécharge et lance le scan FRST, cela va générer trois rapports FRST :
        • FRST.txt
        • Shortcut.txt
        • Additionnal.txt


        Envoie, comme expliqué, ces trois rapports sur le site http://pjjoint.malekal.com et en retour donne les trois liens pjjoint qui mènent à ses rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.
        1. Modérateur
          Apparemment y a des restes de PureSight contrôle parental
          mais je ne le vois pas dans la liste des programmes.

          Tu ne te serai pas amusé à tenter de le virer manuellement?
          sinon ça peut être lui qui pose prb.

          Pourquoi le scan FRST a été effectué en mode sans échec ?

          Like the angel you are, you laugh creating a lightness in my chest,
          Your eyes they penetrate me,
          (Your answer's always 'maybe')
          That's when I got up and left
          1. Tout d'abord merci beaucoup pour l'aide....
            Le programme de control parental s'appelle messanenet et je n'ai jamais essaye de l'enlever.
            En mode sans echec, les navigateur marchent un peu mieux et donc pour generer les rapports frst, je n'avais pas trop le choix
        2. Modérateur
          ok faudrait faire du ménage, désinstalle :
          Google Toolbar
          E-GOV.IL Sign&Verify Software - AGForm toolbar
          et tout ce qui porte le mot toolbar

          vois ce que cela donne, si pas mieux, désinstalle le contrôle parental.

          si pas mieux, désinstalle Avast!

          1. Merci en tout cas; il me fait encore parfois des caprices, mais la situation s'est legerement ameliore.
            1. Modérateur
              =)

              Voila, c'est terminé, tu peux supprimer les programmes utilisés.

              Quelques conseils :

              Pour prévenir les sites malicieux, tu peux installer Blockulicious : https://forum.malekal.com/viewtopic.php?t=46656&start=

              Pour ne plus te faire avoir.
              A lire - Programmes parasites / PUPs : https://www.malekal.com/adwares-pup-protection/

              Le reste de la sécurité : http://forum.malekal.com/comment-securiser-son-ordinateur.html