Le navigateur ne s'ouvre pas

Résolu
Bonjour,
Mon navigateur mozilla ou explorer, ou bien s'ouvre qqs instants et puis se bloque, et ne se reouvre plus ou bien des le depart ne s'ouvre pas.
J'ai vu dans beaucoup de forum ce probleme. J'ai fait un scan complet, sans rien trouver . j'ai telecharge adwCleaner et j'ai le log si ca peut aider...
Merci de votre aide

11 réponses

  1. Modérateur
    Salut,

    Donne le rapport AdwCleaner.
    0
    1. bjr

      et adwCleaner tu la pas lancer

      et bien faut y aller
      0
      1. J'ai oublie de l'ecrire mais oui je l'ai lance le adwCleaner
        0
    2. Modérateur
      Bonjour,

      Va à la racine du disque C
      Dossier AdwCleaner
      Copie le rapport --> AdwCleaner[S0].txt
      Poste-le dans ton prochain message tel que demandé par Malekal_morte

      0
      1. Voici le rapport

        # AdwCleaner v3.311 - Report created 06/10/2014 at 12:44:32
        # Updated 30/09/2014 by Xplode
        # Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
        # Username : Ayala - AYALA-PC
        # Running from : C:\Users\Ayala\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CETBUH21\adwcleaner_3.311.exe
        # Option : Clean
                • [ Services ] *****


        Service Deleted : BackupStack
        Service Deleted : hshld
        [#] Service Deleted : hsstrayservice
        Service Deleted : hsswd
                • [ Files / Folders ] *****


        Folder Deleted : C:\ProgramData\hotspot shield
        Folder Deleted : C:\ProgramData\ParetoLogic
        Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\hotspot shield
        Folder Deleted : C:\Program Files (x86)\GreenTree Applications
        Folder Deleted : C:\Program Files (x86)\hotspot shield
        Folder Deleted : C:\Program Files (x86)\MyPC Backup
        Folder Deleted : C:\Program Files (x86)\ParetoLogic
        Folder Deleted : C:\Program Files (x86)\VideoConverter
        Folder Deleted : C:\Program Files (x86)\Common Files\ParetoLogic
        Folder Deleted : C:\Windows\SysWOW64\hotspot shield
        Folder Deleted : C:\Users\Ayala\AppData\Local\iac
        Folder Deleted : C:\Users\Ayala\AppData\LocalLow\Softonic
        Folder Deleted : C:\Users\Ayala\AppData\LocalLow\tuvaro
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\DriverCure
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\hotspot shield
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\ParetoLogic
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\pccustubinstaller
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ParetoLogic
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Video Converter
        Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\afurladvisor@anchorfree.com
        Folder Deleted : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\Extensions\ffxtlbra@softonic.com
        Folder Deleted : C:\Users\Ayala\AppData\Local\Google\Chrome\User Data\Default\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
        File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Video Converter.lnk
        File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qtrax Player.lnk
        File Deleted : C:\Users\Ayala\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
        File Deleted : D:\Favorites\Desktop\MyPC Backup.lnk
        File Deleted : D:\Favorites\Desktop\Qtrax Player.lnk
        File Deleted : D:\Favorites\Desktop\Sync Folder.lnk
        File Deleted : D:\Favorites\Desktop\Video Converter.lnk
        File Deleted : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\user.js
                • [ Scheduled Tasks ] *****


        Task Deleted : LaunchSignup
        Task Deleted : paretologic registration3
        Task Deleted : paretologic update version3
                • [ Shortcuts ] *****
                • [ Registry ] *****


        Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jcdgjdiieiljkfkdcloehkohchhpekkn
        Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp
        Key Deleted : HKLM\SOFTWARE\Classes\HssIE.HssIEApp.1
        Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
        Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\softonic_ggl_1_RASAPI32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\softonic_ggl_1_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasapi32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetim_rasmancs
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasapi32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetimsetup_rasmancs
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\sweetpacksupdatemanager_rasapi32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SweetPacksUpdateManager_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_jedit_RASAPI32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_jedit_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_mathtype_RASAPI32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_mathtype_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_photofiltre_RASAPI32
        Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_photofiltre_RASMANCS
        Key Deleted : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
        Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7ABBFE1C-E485-44AA-8F36-353751B4124D}
        Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E69D4A59-73DE-4E38-9FB3-740EC4D9060D}
        Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{087CDC12-0A11-4D1D-8DCF-44185D7C3496}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{088BF3A9-6AE8-47B9-A3FB-26262F236C79}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2AC7B9EB-3881-4EB9-8DEE-0A731A309FDE}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{349C0469-ACDD-49DF-9B3E-0D82E7C7DC4D}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{41226591-6F7A-4082-B63A-67FE4A0CF7A6}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{55D69CD1-6715-4C40-BF05-9519AC4DC6E6}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66C8FD57-54C4-4D4F-BC95-DCCC763B410A}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{717BAE33-7061-4279-8AE5-6C13BC8AF3F9}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{84F06F7A-F811-48D7-8B34-3F4145183D8F}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{88F6D55F-AA3F-4003-BE69-4AC1998D6492}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8DBCDED5-08AD-41A2-9BBC-235D84F4FE06}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A0F66203-1A86-4812-9603-A57E09A4D7A3}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BC39D1B3-4471-41C1-AACA-E097FAF4B7AA}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DEB85542-1311-4EC6-8A32-5372EB27FC94}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C358-6118-11DC-9C72-001320C79847}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C359-6118-11DC-9C72-001320C79847}
        Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EEE6C35A-6118-11DC-9C72-001320C79847}
        Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}
        Key Deleted : HKCU\Software\Conduit
        Key Deleted : HKCU\Software\Default Tab
        Key Deleted : HKCU\Software\ParetoLogic
        Key Deleted : HKCU\Software\Softonic
        Key Deleted : HKCU\Software\SweetIM
        Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
        Key Deleted : HKLM\SOFTWARE\Default Tab
        Key Deleted : HKLM\SOFTWARE\hotspotshield
        Key Deleted : HKLM\SOFTWARE\ParetoLogic
        Key Deleted : HKLM\SOFTWARE\SweetIM
        Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Video Converter
        Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\hotspotshield
        Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup
                • [ Browsers ] *****


        -\\ Internet Explorer v11.0.9600.17280

        -\\ Mozilla Firefox v32.0.3 (x86 en-US)

        [ File : C:\Users\Ayala\AppData\Roaming\Mozilla\Firefox\Profiles\fpl2drrt.default\prefs.js ]

        Line Deleted : user_pref("extensions.Softonic.admin", false);
        Line Deleted : user_pref("extensions.Softonic.aflt", "SD");
        Line Deleted : user_pref("extensions.Softonic.autoRvrt", "false");
        Line Deleted : user_pref("extensions.Softonic.cntry", "IL");
        Line Deleted : user_pref("extensions.Softonic.cv", "cv5");
        Line Deleted : user_pref("extensions.Softonic.dfltLng", "");
        Line Deleted : user_pref("extensions.Softonic.dfltSrch", true);
        Line Deleted : user_pref("extensions.Softonic.dfltlng", "en");
        Line Deleted : user_pref("extensions.Softonic.dfltsrch", true);
        Line Deleted : user_pref("extensions.Softonic.dspNew", "Search the web (Softonic)");
        Line Deleted : user_pref("extensions.Softonic.dspOld", "Search Here");
        Line Deleted : user_pref("extensions.Softonic.envrmnt", "production");
        Line Deleted : user_pref("extensions.Softonic.excTlbr", false);
        Line Deleted : user_pref("extensions.Softonic.gingeruserid", "aa07e2fb-44d1-4c4d-9556-ede681c1692d");
        Line Deleted : user_pref("extensions.Softonic.gplay", "set");
        Line Deleted : user_pref("extensions.Softonic.hdrMd5", "DA02E4EA40731F39F44C783970C53379");
        Line Deleted : user_pref("extensions.Softonic.hmpg", true);
        Line Deleted : user_pref("extensions.Softonic.hmpgUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=13&cc=");
        Line Deleted : user_pref("extensions.Softonic.hpNew", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=13&cc=");
        Line Deleted : user_pref("extensions.Softonic.hpOld", "hxxp://www.ynet.co.il");
        Line Deleted : user_pref("extensions.Softonic.hrdid", "fed512cd00000000000050e549165d54");
        Line Deleted : user_pref("extensions.Softonic.id", "fed512cd00000000000050e549165d54");
        Line Deleted : user_pref("extensions.Softonic.instlDay", "15669");
        Line Deleted : user_pref("extensions.Softonic.instlRef", "INF00040");
        Line Deleted : user_pref("extensions.Softonic.instlday", "15669");
        Line Deleted : user_pref("extensions.Softonic.instlref", "INF00040");
        Line Deleted : user_pref("extensions.Softonic.irobalertedfirstmessage", "1");
        Line Deleted : user_pref("extensions.Softonic.isdcmntcmplt", "false");
        Line Deleted : user_pref("extensions.Softonic.keyWordUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=2&cc=&q=");
        Line Deleted : user_pref("extensions.Softonic.keywordurl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=2&cc=&q=");
        Line Deleted : user_pref("extensions.Softonic.lastVrsnTs", "1.6.7.413:05:26");
        Line Deleted : user_pref("extensions.Softonic.lastpromotionusagemsgdate", -98005602);
        Line Deleted : user_pref("extensions.Softonic.mntrvrsn", "1.3.0");
        Line Deleted : user_pref("extensions.Softonic.monitorreport", true);
        Line Deleted : user_pref("extensions.Softonic.newTab", true);
        Line Deleted : user_pref("extensions.Softonic.newTabUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=15&cc=");
        Line Deleted : user_pref("extensions.Softonic.newtab", true);
        Line Deleted : user_pref("extensions.Softonic.newtaburl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=15&cc=");
        Line Deleted : user_pref("extensions.Softonic.prdct", "Softonic");
        Line Deleted : user_pref("extensions.Softonic.propectorlck", 92746864);
        Line Deleted : user_pref("extensions.Softonic.prtkhmpg", 1);
        Line Deleted : user_pref("extensions.Softonic.prtnrId", "softonic");
        Line Deleted : user_pref("extensions.Softonic.prtnrid", "softonic");
        Line Deleted : user_pref("extensions.Softonic.radiomystations", "[{\"id\":\"1880\",\"name\":\"Kol HaYam HaAdom 102FM çÕÜ ÔÙÝ ÔÐÓÕÝ\",\"url\":\"mms://212.150.243.29/102fm\",\"streamType\":\"mp\"},{\"id\":\"2207\",\"n[...]
        Line Deleted : user_pref("extensions.Softonic.rvrtMsg", "Click Yes to keep current home page and default search settings, Click No to restore original settings");
        Line Deleted : user_pref("extensions.Softonic.savedVrsnTs", "1");
        Line Deleted : user_pref("extensions.Softonic.sg", "az");
        Line Deleted : user_pref("extensions.Softonic.smplGrp", "none");
        Line Deleted : user_pref("extensions.Softonic.smplgrp", "none");
        Line Deleted : user_pref("extensions.Softonic.srch", "");
        Line Deleted : user_pref("extensions.Softonic.srchPrvdr", "Search the web (Softonic)");
        Line Deleted : user_pref("extensions.Softonic.srchprvdr", "Search the web (Softonic)");
        Line Deleted : user_pref("extensions.Softonic.storage\\storage\\mpvfloatingwindmutex", "314664554162855@@@Thu Jan 01 1970 02:00:00 GMT+0200 (Jerusalem Standard Time)");
        Line Deleted : user_pref("extensions.Softonic.storage\\storage\\mpvinpagemutex", "e36a54a030c1661b7cf39a127c5a18cc@@@Mon Feb 03 2014 13:35:21 GMT+0200 (Jerusalem Standard Time)");
        Line Deleted : user_pref("extensions.Softonic.tlbrId", "BASEirobinhoodActive");
        Line Deleted : user_pref("extensions.Softonic.tlbrSrchUrl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=1&cc=&q=");
        Line Deleted : user_pref("extensions.Softonic.tlbrid", "BASEirobinhoodActive");
        Line Deleted : user_pref("extensions.Softonic.tlbrsrchurl", "hxxp://search.softonic.com/INF00040/tb_v1?SearchSource=1&cc=&q=");
        Line Deleted : user_pref("extensions.Softonic.vrsn", "1.6.7.4");
        Line Deleted : user_pref("extensions.Softonic.vrsnTs", "1.6.7.413:05:26");
        Line Deleted : user_pref("extensions.Softonic.vrsni", "1.6.7.4");
        Line Deleted : user_pref("extensions.Softonic.vrsnts", "1.6.7.413:05:26");
        Line Deleted : user_pref("extensions.Softonic_i.dnsErr", true);
        Line Deleted : user_pref("extensions.Softonic_i.hmpg", true);
        Line Deleted : user_pref("extensions.Softonic_i.newTab", true);
        Line Deleted : user_pref("extensions.Softonic_i.smplGrp", "none");
        Line Deleted : user_pref("extensions.Softonic_i.vrsnTs", "1.6.7.413:05:26");
        Line Deleted : user_pref("extensions.tuvaro.hpOld0", "hxxp://search.softonic.com/?q=");

        -\\ Google Chrome v37.0.2062.124

        [ File : C:\Users\Ayala\AppData\Local\Google\Chrome\User Data\Default\preferences ]

        Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
        Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
        Deleted [Extension] : jcdgjdiieiljkfkdcloehkohchhpekkn

        AdwCleaner[R0].txt - [14286 octets] - [06/10/2014 12:43:02]
        AdwCleaner[S0].txt - [14260 octets] - [06/10/2014 12:44:32]

        ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [14321 octets] ##########
        0
        1. Modérateur
          Ce n'est pas la dernière version et le rapport est celui de 2014 !!

          Relance AdwCleaner
          Clique sur Désinstaller
          Supprime AdwCleaner.exe

          Télécharge la dernière version --> AdwCleaner
          et met-le sur le bureau.

          Lance-le
          Clique sur --> Scanner
          Quand le scan sera terminé
          Clique sur --> Nettoyer

          Redémarre le pc
          Copie le rapport --> AdwCleaner[S0].txt
          Colle-le dans ton prochain message.

          L'être humain est à son mieux quand les choses sont au pire
          0
          1. # AdwCleaner v4.112 - Logfile created 16/03/2015 at 14:17:29
            # Updated 09/03/2015 by Xplode
            # Database : 2015-03-15.1 [Server]
            # Operating system : Windows 7 Ultimate Service Pack 1 (x64)
            # Username : Ayala - AYALA-PC
            # Running from : D:\Downloads\adwcleaner_4.112.exe
            # Option : Cleaning
                    • [ Services ] *****
                    • [ Files / Folders ] *****
                    • [ Scheduled tasks ] *****
                    • [ Shortcuts ] *****
                    • [ Registry ] *****
                    • [ Web browsers ] *****


            -\\ Internet Explorer v11.0.9600.17689

            -\\ Mozilla Firefox v36.0.1 (x86 en-US)

            -\\ Google Chrome v41.0.2272.89

            AdwCleaner[R0].txt - [780 bytes] - [16/03/2015 14:13:48]
            AdwCleaner[S0].txt - [708 bytes] - [16/03/2015 14:17:29]

            ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [766 bytes] ##########
            0
        2. Modérateur
          Suis ce tutoriel FRST: https://www.malekal.com/tutoriel-farbar-recovery-scan-tool-frst/
          (et bien prendre le temps de lire afin d'appliquer correctement - tout y est expliqué).
          Télécharge et lance le scan FRST, cela va générer trois rapports FRST :
          • FRST.txt
          • Shortcut.txt
          • Additionnal.txt


          Envoie, comme expliqué, ces trois rapports sur le site http://pjjoint.malekal.com et en retour donne les trois liens pjjoint qui mènent à ses rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.
          0
          1. Modérateur
            Apparemment y a des restes de PureSight contrôle parental
            mais je ne le vois pas dans la liste des programmes.

            Tu ne te serai pas amusé à tenter de le virer manuellement?
            sinon ça peut être lui qui pose prb.

            Pourquoi le scan FRST a été effectué en mode sans échec ?

            Like the angel you are, you laugh creating a lightness in my chest,
            Your eyes they penetrate me,
            (Your answer's always 'maybe')
            That's when I got up and left
            0
            1. Tout d'abord merci beaucoup pour l'aide....
              Le programme de control parental s'appelle messanenet et je n'ai jamais essaye de l'enlever.
              En mode sans echec, les navigateur marchent un peu mieux et donc pour generer les rapports frst, je n'avais pas trop le choix
              0
          2. Modérateur
            ok faudrait faire du ménage, désinstalle :
            Google Toolbar
            E-GOV.IL Sign&Verify Software - AGForm toolbar
            et tout ce qui porte le mot toolbar

            vois ce que cela donne, si pas mieux, désinstalle le contrôle parental.

            si pas mieux, désinstalle Avast!

            0
            1. Merci en tout cas; il me fait encore parfois des caprices, mais la situation s'est legerement ameliore.
              0