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MEDIASERV MESSAGING

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MANOU -  
 Hydrus972 -
Hello,

I am in Réunion and I have just subscribed to Médiaserv after 4 years with Orange. I hope I haven't made a mistake, your reactions already worry me.

I can't configure OUTLOOK to retrieve my messages from my new Médiaserv mailbox. What should I do? I don't know what else to try, I've entered all the settings but nothing works.

Thank you for your help.
Configuration: Windows XP Firefox 3.0.1

8 answers

  1. MEDIASERV TROUBLESHOOTER
     
    Hello,
    concerning your Outlook message, if you're unable to send or receive messages, you just need to disable the firewall of the mediaserv by going to the configuration interface of the box (192.168.1.1).

    See you!
    5
    1. cliff
       
      Hello everyone,
      I've been with mediaserv for a week now and I've just configured Outlook Express to receive messages from my Yahoo and Gmail mailboxes. I struggled a bit, but it works well both ways now. However, regarding speed, I'm lagging behind; for a 20Mbps max subscription, I'm barely getting 512.
      0
      1. bouhhh974 > cliff
         
        Make mediaserv's friend spin!!!!!
        0
    2. Lithe
       
      Hello everyone
      Cliff (or anyone who can help me), I would really like to know how you configured the SMTP mediaserv: I am in Martinique and I still can't send my emails with smtp.mediaserv.net
      (I'm using Thunderbird)
      Thanks in advance
      Lithe
      0
    3. geg
       
      Have you disabled the firewall on your router?
      0
    4. sniff
       
      Médiaserv is a crappy operator, always, always having problems. I haven't been able to access my email for a few months because of the changes they made. Did they think about the uninformed internet users, the novices? Even the technician couldn't solve my problem.
      0
  2. msv
     
    Hello Manou,

    You need to correctly enter the POP and SMTP addresses.
    You also need to delete all the other addresses you have.

    Here they are :-
    pop-pop.mediaserv.net
    smtp-smtp.mediaserv.net

    And waiting....
    1
  3. mon_ma_tante
     
    I also encounter the same problem. If you have the solution, I'd like to give it a try.
    0
  6. voyageur
     
    Call support, they surely have the answer.
    0
  7. thi
     
    I'm with Médiaserv,
    they're as incompetent as Only, you'll never resolve your email issue, in the end you can receive your emails, but every month you'll be unable to send emails, there's nothing to be done, and on top of that they'll try to explain that it's your fault... Either you use webmail, or you go to another provider, there's no other choice
    Sorry
    Disabling your box's firewall will indeed temporarily fix your problem, but it will come back.
    0
  8. molokoy
     
    Hello

    A simple test can determine where the problem lies.

    Just try to check your email on the Mediaserv website. You will see that access is only possible occasionally, so it’s not surprising that your own email software cannot access it.
    0
  9. Hydrus972
     
    Here is a link that explains how to do it, and it works without any problems

    ftp://ftp.mediaserv.net/ConfigGeneral.pdf
    0