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Fanfan3019 Posted messages 3 Registration date   Status Membre Last intervention   -  
Fanfan3019 Posted messages 3 Registration date   Status Membre Last intervention   -

Hello,

When I try to log into Facebook on my tablet I get a message: unsupported browser. I have to go through Google to be able to log in.

How can I fix this problem? 

I can still log into FB on my computer or my phone without any issue.

Thank you in advance for your help 

3 réponses

Réponse 1 / 3
_iSwamb_ Posted messages 14 Registration date   Status Membre Last intervention   4
 

Hello.

If I understand correctly, you are using two browsers on your tablet, one of which is showing an incompatibility with Facebook.
I also imagine that by "Google" as a browser, you are referring to Google Chrome or the Google shortcut on Android tablets.

In the case of a browser incompatibility, make sure you have updated the app through the app store as well as your operating system (Android, iOS, Windows...).
If updates are not the cause, also try clearing your browser's cache.

If I may ask, have you tried using the default Facebook app available on the Play Store/App Store?

I hope these suggestions will be helpful to you. If not, feel free to provide more details, as this could help the community better target the assistance :D
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Réponse 2 / 3
Fanfan3019 Posted messages 3 Registration date   Status Membre Last intervention  
 

Hello,

Thank you very much for your help, it helped me find Facebook and WhatsApp ????

The only problem that remains is that the Facebook icon is not active, I still have to go through the Google icon. I deleted it and added it back, but it doesn't work. What can I do?

Have a nice day ????
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Réponse 3 / 3
Fanfan3019 Posted messages 3 Registration date   Status Membre Last intervention  
 

Re-hello,

Please excuse me, the question marks after "Have a nice day" in my previous message were not intentional.

Furthermore, I resolved my issue by deleting Facebook from my tablet. Then I reinstalled FB and connected via Bluetooth to fully recover my FB info. It's working!

Thanks again for your help!
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