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Unable to cancel Facebook account

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Mimidupyla29021956 Posted messages 11 Status Membre -  
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   -

Hello,

I would like to cancel a Facebook account (which is a duplicate and I do not use). When I follow the procedure and reach:

"You cannot make this change at this time"

"Indeed, we have noticed that you are using a device that you do not usually use and we need to ensure the security of your account. We will allow you to make this change after you have used this device for some time."

It has been several days, I have tried about ten times but nothing works. What should I do??

Thank you.

1 réponse

Réponse 1 / 1
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 

Hello,

The answer is in the notification!

We will allow you to make this change after using this device for a certain amount of time.

All that's left is to wait; for the rest, we can't do anything here about the waiting time, it's Facebook that decides!
1
Mimidupyla29021956 Posted messages 11 Status Membre
 

Hello,

Thank you for your response, I am speechless!!! Have a good day.

0
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844 > Mimidupyla29021956 Posted messages 11 Status Membre
 

Hello.

You're welcome, and have a nice day as well.

0