Unable to recover Facebook account
MPMP10 Posted messages 46987 Registration date Status Membre Last intervention -
Hello,
I have been trying to recover my Facebook account for three days using the reset password function. Indeed, I receive the verification code, which I enter, and then I'm asked to log in on another device that I have already used. So I log in on another device that I have already used, and I'm asked the same thing again. On the Facebook app, when I request the reset, I get an error message stating that it is impossible to display the requested page.
Thank you for your help.
2 réponses
Hello,
This message indicates that it comes from their end, at the level of their servers.
As for the rest, a recurring question here on the CCM forum, the only option is to check with Facebook support.
https://fr-fr.facebook.com/help/105487009541643
https://www.totalbug.com/facebook/
Thank you for your response.
The problem is that to contact Facebook support, I need to log into my account, but I have no way to access my account.
Yes, but Facebook organizes servers as it sees fit, and in this area, there is nothing we can do about it.
Okay, thanks. What do you think I should do?
The only option is to discuss this with Facebook support.