Unable to contact leboncoin

molsbA Posted messages 17 Status Member -  
MPMP10 Posted messages 47240 Registration date   Status Member Last intervention   -

Hello,

I wanted to make a request to "Leboncoin".

On their website, it says:

"

If you can't find an answer to your question among the proposed articles or if you want to detail your request?

Go to the end of the article in the Help Center that interests you to access our contact form. Just click on Send a request and fill out the associated form.

Our team will respond to you by email as soon as possible."

I am on the following main page:

https://assistance.leboncoin.info/hc/fr

However, I can't find the button "Send a request.

The worst part: I can view my request history, but I can't submit a new request.

Does anyone know how to do it, please?

1 answer

MPMP10 Posted messages 47240 Registration date   Status Member Last intervention   18 920
 

Good evening,

Example here:

At the end of the Help Center article (at the bottom of the page…).

https://assistance.leboncoin.info/hc/fr/articles/11293691455378-I-changed-my-phone-number-what-to-do

If you no longer have access to your account see under "3".

https://assistance.leboncoin.info/hc/fr/requests/new?ticket_form_id=360000199820&tf_360001532719=verify_phone_code

https://assistance.leboncoin.info/hc/fr/requests/new?ticket_form_id=360000199820&tf_360001532719=verify_phone_code#.


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