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Network Controller

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Cisarius Posted messages 9 Status Member -  
billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   -

Hello,

I just built a PC, and I have a problem with the peripherals. The network controller is not available, there is no driver, and therefore it cannot be updated.

I'm on W10, with an MSI Z790 Max WiFi motherboard, I had a USB key with the main drivers but this peripheral persists.

Please.

9 answers

  1.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    hi

    1) in search, type DXDIAG and click Open

    1a) post 1 screenshot of the page

    2) post 1 screenshot of your device manager

    the procedure to post 1 screenshot ==> click here

    @+

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  2. Cisarius Posted messages 9 Status Member
     

    Hi,

    the two captures:

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  3. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    re

    ok, give me the device identifier I framed ==> click here

    PS: the 1st line is enough, post it via 1 copy/paste

    example ==> PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_15

    @+

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    1. Cisarius Posted messages 9 Status Member
       

      re


      PCI\VEN_17CB&DEV_1107&SUBSYS_E0F7105B&REV_01

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  4. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    hi

    please provide the date and version of the driver

    PS: your motherboard is the following ==> MPG Z790 EDGE TI MAX WIFI

    and I read this in the FAQ for Wifi ==> click here

    @+

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    1. Cisarius Posted messages 9 Status Member
       

      re

      PS: the motherboard that I ordered and received (visually at least) is this one: MAG Z790 TOMAHAWK MAX WIFI

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  6. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    re

    the driver is for the Nvidia graphics card

    ok for the motherboard, but in the FAQ you have the same information as for the other motherboard, check lines 4 and 5 ==> click here

    PS: check in Windows Update ==> Advanced options ==> Optional updates ==> Drivers

    if you have any updates

    let me know what it says

    @+

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    1. Cisarius Posted messages 9 Status Member
       

      re

      is this not the right capture?

      it says I need to DL W11 for wifi 7 but I should still be able to see the different networks on wifi, right?

      PS: nothing has changed

      is it a fault with the motherboard? can I exchange it?

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  7. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    re

    for the screenshot, it's the date and version of the network controller

    it says that I need to DL W11 for WiFi 7 but I should still be able to see the different networks in WiFi, right?

    if the driver/device has an issue (? or /!\) the WiFi shouldn't work

    PS: nothing has changed

    have you had any driver updates?

    is it a motherboard defect? can I exchange it?

    I don't think so, because it's supposed to work with W11

    see you later

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    1. Cisarius Posted messages 9 Status Member
       

      Hi

      I just finished installing W11, everything is working.

      I really didn't think that W11 was mandatory for that (I'll make a note of it for future setups ^^)

      Thank you for helping me so early this morning.

      Best regards,

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  8. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    Hi

    in addition to my previous message, check this page with the drivers for your PC ==> click here

    in the "Lan drivers", you have different drivers for W10 and W11

    for W11, you need to take the Qualcomm NCM865 WIFI Drivers

    if you have any questions....

    See you later

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    1. Cisarius Posted messages 9 Status Member
       

      Hey,

      Okay, I’ll make all the updates and let you know.

      Thanks

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      1. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150 > Cisarius Posted messages 9 Status Member
         

        hi

        if everything works with W11, don’t download new drivers...

        just check in the device manager that you don’t have any yellow alert (? or /!\)

        see you

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  9. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    re

    ok, no problem for the help :)

    take care

    @+

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    1. Cisarius Posted messages 9 Status Member
       

      Hi

      Everything is working perfectly well.

      Thank you very much again.

      Wishing you all the best

      ++

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  10. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     

    re

    thank you

    @+

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