Unknown network controller

Hello everyone

For a few weeks, the icon for my connection has had a red cross. Looking in the device manager, the network controller has a yellow triangle symbol with a question mark inside it. When I click on properties and then on details, there’s nothing in the property, when I click on identification number, here’s what appears: PCI\VEN_1814&DEV_0401&SUBSYS_00000000&REV_00
PCI\VEN_1814&DEV_0401&SUBSYS_00000000
PCI\VEN_1814&DEV_0401&REV_00
PCI\VEN_1814&DEV_0401
PCI\VEN_1814&DEV_0401&CC_028000
PCI\VEN_1814&DEV_0401&CC_0280

Well, when I click on Compatible IDs, it shows me:
PCI\VEN_1814&CC_028000
PCI\VEN_1814&CC_0280
PCI\VEN_1814
PCI\CC_028000
PCI\CC_0280

On installation error:
No driver for the device information set or one of its elements has been selected.
E0000203

In the driver section: nothing is accessible except for driver details and when I click on it: no driver file is needed or has been loaded for this device.

Searching on touslesdrivers.com, it seems that this network controller is a Ralink RT61 MIMO Wireless LAN Card network adapter

So I went back to the properties page of the network controller, requested to change the settings and there: it says:
The drivers for this device are not installed. (Code 28)
No driver for the device information set or one of its elements has been selected.
To find a driver for this device, click on Update Driver.

I clicked on update and ... Windows could not install your network controller

So what should I do?
Thank you

Windows 7 Home Edition 64
asus

43 answers

  1. Moderator
    Destrio5 gave you the driver at --> message 3
    Download
    Run the setup and complete the installation.

    Human beings are at their best when things are at their worst.
    1
    1. Hello, yes he gave it to me for a Ralink controller but I made a mistake, it’s a Realtek, so the drivers are different, and I went on the Realtek motherboard site and having no more information than Realtek PCIe GBE Family Controller, adapter type: ethernet or Software Loopback Interface 1: adapter type: Loopback, I don't have a number, version, nothing: nothing shows up! So which driver should I take, is there a pack that could be useful to me?
      Thanks
      0
  2. Moderator
    Hello,

    What is the exact model of your Asus PC?
    0
    1. Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz 3.10 GHz
      Installed RAM: 4GB
      0
      1. Hello Destrio5
        I'm sorry, my friend, excuse me
        here is what I have
        Realtek PCIe GBE Family Controller, adapter type: ethernet

        Software Loopback Interface 1: adapter type: Loopback

        however, can you confirm to me what exactly the network controller is for and are the two systems mentioned above correct!
        0
        1. Moderator
          Hello,

          The network controller --> it's for the wireless

          --
          Human beings are at their best when things are at their worst.
          0
          1. And what can I do to fix the problem?
            0
            1. Moderator
              The ID number does not match for a Realtek.
              Install this driver --> wired
              Double-click and follow the instructions.

              --
              Human beings are at their best when things are at their worst.
              0
              1. Hi
                well, he tells me that there is no Ralink card on my PC, so if you find wireless drivers for a Realtek like mentioned above, I am interested
                thank you
                Bye
                0
                1. Moderator
                  The identifier number you posted in the message comes from which device in the Device Manager?

                  What do you have in network adapters?

                  --
                  Human beings are at their best when things are at their worst.
                  0
                  1. My network card: Realtek PCIe GBE Family Controller

                    The problem is in Device Manager and other devices, and within it, network controller with an exclamation point:
                    in details nothing
                    in device status, I have

                    The drivers for this device are not installed. (Code 28)

                    No driver for this device's information set or any of its components has been selected.

                    To find a driver for this device, click on Update Driver.

                    Furthermore, what does "software loopback interface 1" mean?

                    Is there a way to know when or how this controller might have been changed by mistake since I have nothing on it!

                    Thank you.
                    0
                    1. Moderator
                      Right-click on the problematic device
                      Uninstall it
                      Restart the PC.

                      See what it does in the Device Manager.

                      --
                      Human beings are at their best when things are at their worst.
                      0
                      1. Hello
                        Uninstalling is fine, but if I need to reinstall it, how do I do that? Where do I go, since I don't even know what it is or where the program or software is located...

                        What is the network controller ????
                        0
                        1. Moderator
                          You did not read the message well!
                          After restarting, go back to Device Manager to see if the device is still in alert, etc...

                          --
                          Human beings are at their best when things are at their worst.
                          0
                          1. Ok, so if I uninstall and it's that, perfect, but the hiccup is that I've had my PC for 5 years, and on my PC, there's a network controller. So why should I remove it, and first, read my message too: what is it for? And finally, if I remove it and need to reinstall it later, how do I do that since I don't even know its version number or brand?

                            Thank you for guiding me!
                            0
                            1. Moderator
                              The network controller is for wifi!
                              Normally, after uninstalling the device and restarting the PC, Windows should reinstall it with or without an alert.

                              --
                              Human beings are at their best when things are at their worst.
                              0
                              1. Okay, I understand
                                Thank you, I'll take care of it and I'll keep you updated.
                                0
                                1. Hello

                                  I uninstalled the network adapter and restarted my PC, but there was a message saying that Windows could not install the device and I still have the red cross on the network icon
                                  What should I do now?
                                  Thank you
                                  0
                                  1. Moderator
                                    Give the equipment identification number.

                                    --
                                    Humans are at their best when things are at their worst.
                                    0
                                    1. Where can I find it knowing that in the device status, I have

                                      The drivers for this device are not installed. (Code 28)

                                      No driver for the device information set or any of its elements has been selected.

                                      and no brand, no number of anything? It seems to be there without identity.
                                      0
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