Suspended Amazon account for unusual activity
MPMP10 Posted messages 47002 Registration date Status Membre Last intervention -
Hello,
I just received an email from Amazon informing me that my account has been temporarily suspended for unusual activity, but I haven't placed any orders!
I think my Amazon account has been hacked, I also received an email confirming an order before this one.
Will I be charged??
How can I block the payment for this order?
The amount is not displayed in €, but in USD.
1 réponse
Hello,
You should check this with Amazon.
Recovering access to a suspended account Your account will be suspended when unusual payment activity is observed. Amazon monitors your account activity to ensure its security, as well as that of your payment methods. When we detect unusual payment activity on your account, we temporarily suspend it. We take this precautionary security measure in order to examine your account with you. To recover access to your Amazon account: Check your emails or text messages to see if you have received a "Account Suspended" notification from Amazon. Log in to your Amazon account. Fill out the form and include any necessary attachments. Note: You will receive emails or texts from us with additional instructions regarding your suspended orders when your account is suspended. Your access to all Amazon services will also be suspended during this time. This restriction applies to digital services such as Amazon Prime, Amazon Music, and Kindle. The fastest way to unlock your account is to submit the requested information through our secure login portal. Our Customer Service can guide you through this process, but we will ask you to follow the same instructions. https://www.amazon.fr/gp/help/customer/display.html?nodeId=ThMznYkNjxdOL3GTah
+33 805 22 00 49 (Amazon France).
https://www.amazon.fr/b?ie=UTF8&node=20934943031
https://www.amazon.fr/gp/help/customer/display.html?nodeId=201909120&ref_=hp_ss_v3_pse_t4
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