Account locked, Amazon is asking me for an invoice statement.
Pierr10 Posted messages 13857 Registration date Status Moderator Last intervention -
Hello,
I made an order of over 1000 euros and since I'm not a regular Amazon user, they canceled my order and restricted my account for unusual activity. They then asked me to follow the on-screen instructions by logging into my account, and on that page, I am asked for a billing statement that I don't know how to obtain,
help please
2 answers
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Hello,
You need to request it from your bank.
Billing statement: what is it and where to find it?
Where to find a billing statement?
The billing statement is sent annually by the bank, usually in January. It summarizes the previous year. In most cases, this bank fee statement is sent to the client's online account in the digital documents section. Clients who do not check their accounts online receive this document by mail.
https://www.amazon.fr/gp/help/customer/display.html?nodeId=ThMznYkNjxdOL3GTah
Amazon customer service 0805101420
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Hello,
The question has already been raised in this discussion:
What is well understood is clearly stated,
And the words to express it come easily.
(Boileau)
