View original (French)

Restore Google data

clichois Posted messages 34 Registration date   Status Member Last intervention   -  
thev Posted messages 2012 Registration date   Status Member Last intervention   -

Hello,

my Oppo Find x2 Lite had a bug it rebooted to factory settings, I can't reinstall my data stored on Google.

They are asking what the old phone is, even though I’m still on the same one.

Thank you for your help


1 answer

  1.
    thev Posted messages 2012 Registration date   Status Member Last intervention   724
     

    Hello,

    In this case, you must reinstall the Google account that was associated with your phone. You will then need to know its username and password.

    If you are asked for your device, it is the: Oppo Find X2 Lite

    0