Hotmail, Outlook, etc. inboxes blocked despite cleanup

Hello,

Inbox full: OK but where: on your Mac? with your email provider?

You say you cleaned everything: so you put everything in the trash, which is a very good start. But did you empty the trash?

Ritchi

It may just be a matter of the time it takes for the modification to be processed (if you have emptied the trash, as _Ritchi_ reminded above). If more than 24 hours have passed, try to contact the host (Microsoft, in this case?)

Hello at your place!
Bernard

First of all, thank you to the two "respondents" Aliboron and Ritchi.

So chronologically, I waited more than 24 hours after cleaning without seeing the problem evolve... then in desperation, I switched to the higher plan and there... MIRACLE! I immediately received an email (the first in 3 days!) from the giant whose name starts with "very small..."

And right after that, my inbox "came back to life" and the emails were back.

I deduce that from now on I should be more demanding regarding the frequency of my inbox cleanings...

As for the source of the saturation of inboxes that were all cleaned (starting with the trash), the mystery remains unsolved... but by following closely, I do not rule out the possibility of understanding one day.

Thank you again,

Alanares

Hello Ritchi

A small clarification: at 80 years old, my modest self cannot claim to be a digital genius geek!

So I’m struggling to survive digitally... hence my gratitude to the members of the Forum whose help is invaluable. A little example of the ergonomic issues in the digital world: wanting to reply to your message, I click on the proposed link... and the response is roughly “LINK IMPOSSIBLE.” But even better: further down, we can read approximately “Automatic thing DO NOT REPLY to THIS MESSAGE”!!!

Well, what I just mentioned is a summary of the ordeal I went through to restore my inbox: surely a pro would have solved everything in 5 minutes, but, by analogy, one does not need to be an automotive engineering expert to drive their car and refuel when necessary...

Finally, to be honest, I BELIEVE (if I said I KNOW I would be quite presumptuous!), I therefore believe that this issue is not limited to the digital world: in an aging population, the examples are numerous. To cite just one: the packaging designers of certain products (e.g., canned goods) have never checked if their Grandmother could easily unpack it!!!

To return to your first question, you understand that I don’t quite know which plan it is... I believe it’s about internet since the symptoms were identical on smartphone and computer;

For your second question, let’s see... to float towards the very large we climb mega, giga, tera, peta, etc.

And so, to float towards the very small, we descend: centi, milli, etc.

HIHIHI!!! But no, your brain is not the issue: it’s mine that’s starting to ramble on!

And once again, THANK YOU for the help provided: CCM is a lifesaver for drowned people like me... and I dream of being the elder in about forty years!!!

Hello to you, Masters Aliboron & Ritchi!

Thank you for helping me understand (and I think I'm starting to get there) even though I still don't translate everything in my old head (for example, what is IMAP?...) Well, the main thing is to make progress!

I made a chronological recap of my problem and how the solution appeared... but I would prefer to send it to you personally (outside of CCM) because I don't know if we can do it publicly at this stage. So how can I discreetly send it to both of you?

Thanks

Hello and... oops!

Thank you for redirecting me to the detailed page (which I didn't understand at all, but that's normal!!!)

To follow up on my previous message, it involves attaching a timeline of events on a whole page that will not interest many people: it's mainly the diagnosis that knowledgeable individuals like Ritchi and you could provide that would be of interest.

That's why sending this attachment would be more appropriate in direct correspondence.

Best regards,

Alanares