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Duplicate email reception

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goya09 Posted messages 433 Status Member -  
jag72 Posted messages 14864 Registration date   Status Member Last intervention   -
Hello,
I am receiving double emails on Android in my Outlook (Live) account. Please help me resolve this issue.

Configuration: Macintosh / Safari 13.1.2

4 answers

  1.
    jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
     
    Hello,

    When you say double, does it mean two on each platform or one on each but identical?

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  2. goya09 Posted messages 433 Status Member 6
     
    Two identical emails at the same address. Thank you.
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    1. jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
       
      One on each?
      Is that what I understand or would that make 4 emails?

      Otherwise, if it's one + one identical on tablet (or phone) and on Outlook PC, it's normal if they're both connected to the same mail server.
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      1. goya09 > jag72 Posted messages 14864 Registration date   Status Member Last intervention  
         
        How can I avoid these duplicates?
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      2. jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790 > goya09
         
        Do not link your Android to the address and access it from only one location.
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  3. goya09 Posted messages 433 Status Member 6
     
    What do you mean by "Do not connect Android to the address"? I'm not very skilled in this area. Thank you again for your patience.
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    1. jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
       
      Well, as an example.

      I'm setting up my email reception from a server that I'll call A on my PC.
      But I also want to check it from my phone, so I enter the email client with the same information as on the PC and let my phone connect to A.

      This means that the PC receives from A but the phone does too.
      So it's just one email, but accessible in two different places.
      In logic and through synchronization, if you delete an email from either device, it will disappear from the other.
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  4. goya09 Posted messages 433 Status Member 6
     
    Ah, I think I got it! Have a good evening.
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    1. jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
       
      Yes.
      Two receivers of a single container.

      Good evening
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