Dpc watchdog violation [Résolu]

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1110
Date d'inscription
dimanche 15 mars 2020
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14 novembre 2020
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Bonjour,


Je viens vers vous, car j'ai des écrans bleu à répétition (lorsque je joue aux jeux vidéo principalement),

J'ai regardé sur différentes pages de ce forum pour comprendre ce problème, mais mon niveau d'informatique est limité.

Pouvez-vous m'aider ?


je vous joint le rapport de WhoCrashed

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Sat 31/10/2020 16:58:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\103120-18218-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8052B2FB320, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 31/10/2020 16:58:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: wdf01000.sys (wdf01000+0x7c36)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8052B2FB320, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\drivers\wdf01000.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Runtime de l’infrastructure de pilotes en mode noyau
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.



On Sat 31/10/2020 16:08:26 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\103120-29234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0xFFFFF801096FB320)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 31/10/2020 14:56:12 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\103120-29312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x133 (0x1, 0x1E00, 0xFFFFF8007DEFB320, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 19/10/2020 22:09:06 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\101920-16750-01.dmp
This was probably caused by the following module: hardware.sys (hardware)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80522ECD89D, 0xFFFF820C4701E950, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hardware.sys .
Google query: hardware.sys SYSTEM_SERVICE_EXCEPTION



On Sun 04/10/2020 13:33:10 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\100420-17015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F3EA0)
Bugcheck code: 0x124 (0x0, 0xFFFFA709E141D028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
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6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

hardware.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.




Configuration: Windows / Chrome 86.0.4240.111

4 réponses

Messages postés
1110
Date d'inscription
dimanche 15 mars 2020
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Membre
Dernière intervention
14 novembre 2020
129
Bonjour. 4 crash sur 6 sont dus à une trop forte température du CPU.
Tu peux installer ce petit logiciel qui surveille :
https://www.alcpu.com/CoreTemp/
ok, que dois-je faire ensuite ?
Messages postés
1110
Date d'inscription
dimanche 15 mars 2020
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14 novembre 2020
129
Relever les température en cours de jeux vidéo. Si elle sont trop élevées, commencer par dépoussiérer les ventilateurs et radiateurs. Si pas d'effet, changer les ventilos par des plus efficaces.
Et pour les deux autres erreurs, à quoi sont elles dus ?
j'ai effectué le dépoussiérage, mais il n'y avait pas grand chose.Température qui monte à plus de 90C° avec le dernier watchdog

Je me dis que sais peut-être la combinaison processeur ventirade le problème ?

j'ai un Intel Core i7-8700K (3.7 GHz) combiné avec un MSI Core Frozr L (2018)
avec, pour "pâte thermique", un Thermal Grizzly Carbonaut (2019)

un avis ?
Messages postés
1110
Date d'inscription
dimanche 15 mars 2020
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14 novembre 2020
129
Le logiciel ne peut pas donner de raison. Peut-être qu'un ingésys pourrais analyser les fichiers de logs de façon plus pointue.
Messages postés
1110
Date d'inscription
dimanche 15 mars 2020
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Si c'est un fixe, il existe des paramétrages pour déclencher les ventilos à certaines température, mais je n'y connais rien. Oriente-toi vers les forums d'informatique orientés jeux (JV.com).