How to set up my Devolo plugs with my Free POP box

confettis25 Posted messages 401 Status Member -  
brupala Posted messages 111108 Registration date   Status Member Last intervention   -
Hello,
I just changed my Free Revolution box to the Free POP as well.
Before, I used Devolo plugs to connect via Ethernet cable.
Since changing the box, I no longer have Internet access through these plugs.
I called Free, but the person I spoke to said they weren't authorized to configure plugs other than Free's.
Can you help me set them up so I can avoid using Wi-Fi?
Thank you

Configuration: Windows / Firefox 81.0

2 answers

brupala Posted messages 111108 Registration date   Status Member Last intervention   14 434
 
Hi,
powerline adapters should work the same regardless of the router, you might have connected the cables incorrectly.
There’s no configuration at this level, what do you see in Cockpit, the Devolo manager?

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and ... There you go!
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confettis Posted messages 180 Status Member 22
 
Hello, thank you for your response.
I didn't change the settings of my plugs when changing the box; it worked with the Revolution box?
What is the Cockpit? Where can I find it?
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brupala Posted messages 111108 Registration date   Status Member Last intervention   14 434
 
On the Devolo website
but you should have it delivered with the modems in principle.
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confettis25 Posted messages 401 Status Member 81 > brupala Posted messages 111108 Registration date   Status Member Last intervention  
 
Okay, thank you. Maybe, but they are not from today; I need to find them...
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confettis25 Posted messages 401 Status Member 81
 
Good evening. I just did a test by connecting an Ethernet cable from my computer to the repeater (third element) of the Free POP box. Apparently, I am well connected via Ethernet.
It didn’t work at first, I clicked on troubleshoot connection issues, and I was told that there was a problem with the network card or something like that, I repaired it, and it works, I am indeed on Ethernet, I have the little computer logo with an Ethernet plug.
Quick question: with the repeater close to me, am I picking up additional signals?
Tomorrow I will try the plugs again.
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brupala Posted messages 111108 Registration date   Status Member Last intervention   14 434 > confettis25 Posted messages 401 Status Member
 
For the waves, it's no, not more, not less.
With powerline adapters, there are also waves, of a lower frequency, but they are radiated by the electrical wires.
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