How to remove my credit card from my totalAV account

Hugo7687 -  
 BARTHELEMY -
Hello, while looking for a new antivirus, I wanted to try TotalAV, but to get the 30-day trial, I had to enter my bank details. The problem is that I was charged €3.63 for some unknown reason. After doing a bit of research on this antivirus (which I should have done beforehand????), I saw that the €3.63 was just the beginning. I would like to know if anyone has a solution to deactivate my bank card from this scam before I have to block it.
Hoping someone can save me.

Configuration: iPhone / Safari 12.1.2

5 answers

  1. Tessel75
     
    Hello,
    The only solution I see is to inform your bank to refuse the debits coming from this operator. This is not a card cancellation, but just a refusal of the direct debit. Make sure to explain to them what it is, either by letter or by email; that should be enough as long as there is something in writing.
    Good luck.
    12
    1. Hugo7687
       
      Oh yes, good idea, I'm going to do that right away, thanks.
      0