View original (French)

Unsubscribe from a site

VautourOpulent36 Posted messages 1 Registration date   Status Member Last intervention   -  
MPMP10 Posted messages 47683 Registration date   Status Member Last intervention   -

Hello

I made a big mistake by signing up for the sites Meetic and Disons demain. But after a while it gets annoying. Plus, I just discovered that I’m paying a subscription I never asked for. So I’d like to cancel them but... impossible to unsubscribe. Could someone please help me. Thank you very much


2 answers

  1.
    spiralio Posted messages 5661 Registration date   Status Member Last intervention   339
     

    Hello,

    "You can cancel the automatic renewal of your Meetic subscription at any time. This cancellation must occur at the earliest 24 hours after the payment of a due date, and up to 48 hours before the next due date. Outside this period, your cancellation will not be counted. This is notably the case for trial subscriptions, whose non-renewal must be done 48 hours before this deadline."

    0
  2. MPMP10 Posted messages 47683 Registration date   Status Member Last intervention   19 128
     

    Hello,

    If you are unable to unsubscribe by following the procedure on the mentioned site, try checking with your bank to see if you can file an opposition, potentially!

    See below as well with the same credentials.

    Droit-finances.commentcamarche.com

    The CNIL can be reached by phone, online form, and mail to answer free of charge your questions about your rights, your obligations, and your ongoing procedures.

    The CNIL switchboard

    Open on business days from 9:30 a.m. to 5:00 p.m.

    01 53 73 22 22

    0